What is Kayako?
A 24/7 support destination your customers will love. Help your customers help themselves. Your team can develop rich and interactive support content that turns self-service into an engaging experience. With Kayako, your team will fly through more support tickets in less time, so they can focus on what matters: delivering that personal touch.
Benefits and Insights
Why use Kayako?
Key differentiators & advantages of Kayako
- Manage email and tickets, a fully collaborative inbox.
- Engage customers with live chat and real-time support.
- Save time with email rules and automations.
- Stellar self-service with amazing auto-suggest.
- Measure and improve with reporting and surveys.
- An unrivaled helpdesk platform and community