Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere. Desk.com's collaboration tools and mobile app means you can bring the best people in to solve any customer problem — whether a full-time support agent or your CEO.
Out of 4 users' reviews, Desk.com score is:
92 / 100
- No more e-mail overload. Desk.com's Universal Inbox is the smart, fast way to control customer service.
- Your customers are talking about you (and with you) via social media. Social is a first class citizen in Desk.com.
- Connect with customers via a live chat on your web site. Customer requests route directly to your agents.
- Managing phone support is a breeze with Desk.com. Track all incoming and outgoing calls. Drop nothing.
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