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Benefits and Insights

Why use BMC Track-It?

Key differentiators & advantages of BMC Track-It

  • BMC Track-It! gives you the help desk essentials: ticket tracking, change management, process automation, and inventory and asset management. It's usable, affordable, and installed on site. 
  • BMC Track-It! brings together everything you need to deliver a great IT help desk service and gain better control of your IT environment. Robust, secure and cost-effective – Track-It! is designed with the needs of small to mid-sized organizations in mind. 
  • Get the strength of ITSM best practices with the simplicity of smooth installation, quick configuration, and rapid ROI. Plus, the user-friendly interface makes it easy to report issues and request services without any tedious training. 
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