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Benefits and Insights

Why use mHelpDesk?

Key differentiators & advantages of mHelpDesk

  • Connect with Mobile Apps and SMS - Our mobile field service management software allows you to send jobs to workers by text message or keep them up-to-date with easy-to-use iOS and Android mobile apps, ensuring communication in the field is seamless.
  • Schedule & Dispatch Faster - Eliminate overbooking or under-booking jobs with our included, real-time online scheduling tools. Get complete visibility over all workers’ schedules and sync new appointments to your team's calendars to deliver efficient and punctual service.
  • Manage Billing Effortlessly - Eliminate double data entry and improve the accuracy of your invoices. Our online payment processing offers competitive credit card processing rates and helps ensure that all bills are paid in a timely manner. Our field service software also integrates with QuickBooks.
We have created a complete mobile office manager based on the requirements and feedback from business owners and managers, just like you.

  • Field Service CRM
  • Service Scheduling
  • Quote Management
  • Work Order Management
  • Contact Management
  • Timesheet Software
  • Invoicing and Billing
  • Automation
  • SMS (Text Messaging)
  • Dispatch and Routing
  • Equipment Tracking
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