WorkWave is an excellent small business field service management software, particularly for those looking for an easy-to-use solution. One of the main selling points of this system is its interface. Colorful and intuitive, this UI makes managing your field service a breeze. WorkWave allows office staff to manage accounts, schedules, billing and business development all in one place.
WorkWave strikes a good balance of color and streamlined design when it comes to scheduling.
Users can set up service reviews within the app to gather feedback and generate positive reviews online. Office users are able to access reporting and analytics tools as well. These include pre-built and customizable reports that utilize service KPIs, reviews and GPS records.
WorkWave also supports mobile field force management. Field technicians benefit from the mobile app, allowing them to access and record information from anywhere. Its field force automation tools allow this information to be sent back to the office without any user intervention. This helps streamline operations and improve efficiency. In fact, WorkWave Service users have reported 20 percent increases in revenue, 21 percent increases in job completion and more than 30 percent savings in fuel costs.
WorkWave is available both on-premise and in the cloud, which means your company can scale the system up or down, depending on your needs. This makes it a great field service software for small business and for those looking to grow.