iSMARTS is a comprehensive suite of modules which work collaboratively to provide wide range of customer relationship management functionalities towards managing customers, prospects, sales, services and other key functions affecting the organizations bottom line and growth.
iSMARTS provides comprehensive customer relationship creation and enhancement tools, customer profiling mechanisms and most importantly customer care functionalities. In addition to sales and service oriented functionalities, these value-add-features contribute to increased customer base and also improved customer relationships which then result in increased sales potential & revenue growth. Customer profiling and intelligence helps in forecasting & planning abilities to ensure excellence in customer satisfaction and also presents opportunities for reducing costs, streamlining customer processes and enhancing revenue channels.
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