---
title: The Top 19 ERP Software Features &amp; Capabilities
---

#  The Top 19 ERP Software Features & Capabilities 

 Last Reviewed: March 16, 2026  19 min read [3 comments](https://www.selecthub.com/enterprise-resource-planning/erp-capabilities-list/?noamp=mobile#comments) 

[ ![Janani Hari](https://www.selecthub.com/wp-content/uploads/2024/08/cropped-janani_h_profilepicture-96x96.jpg) ](https://www.selecthub.com/author/janani-hari/) [Written by Janani Hari](https://www.selecthub.com/author/janani-hari/) 

Technical Content Writer 

[ ![Hunter Lowe](https://www.selecthub.com/wp-content/uploads/2023/11/cropped-Hunter-Headshot-96x96.jpg) ](https://www.selecthub.com/author/hunter-lowe/) [Edited by Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) 

Content Editor 

[ ![Shantashree Das](https://www.selecthub.com/wp-content/uploads/2024/02/cropped-Shantashree-Das-96x96.jpg) ](https://www.selecthub.com/author/shantashree-das/) [Technical Research by Shantashree Das](https://www.selecthub.com/author/shantashree-das/) 

Senior Analyst 

[ ![Jessica Bane](https://www.selecthub.com/wp-content/uploads/2024/06/cropped-Jessica-Bane-96x96.jpg) ](https://www.selecthub.com/author/jessica-bane/) [Contributions by Jessica Bane](https://www.selecthub.com/author/jessica-bane/) 

Expert Contributor 

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Table of Contents

Explore the ERP Hub

What's your top priority today?

* [Learn](#)  
   * [What is ERP?](https://www.selecthub.com/category/enterprise-resource-planning/)  
   * [Benefits of ERP](https://www.selecthub.com/enterprise-resource-planning/why-erp-systems-are-important/)  
   * [SaaS vs. Traditional ERP](https://www.selecthub.com/enterprise-resource-planning/whats-the-difference-between-traditional-and-saas-erp/)  
   * [Hybrid ERP](https://www.selecthub.com/enterprise-resource-planning/adopt-hybrid-erp/)  
   * [ERP vs MRP](https://www.selecthub.com/enterprise-resource-planning/mrp-and-erp-differences-between-systems/)  
   * [ERP vs CRM](https://www.selecthub.com/enterprise-resource-planning/difference-between-erp-and-crm/)  
   * ERP Features  
         * [Top 19 ERP Software Features](#Top%5F19%5FERP%5FSoftware%5FFeatures "Top 19 ERP Software Features")  
                  * [1\. Analytics and Reporting](#1%5FAnalytics%5Fand%5FReporting "1. Analytics and Reporting")  
                  * [2\. Asset Management](#2%5FAsset%5FManagement "2. Asset Management")  
                  * [3\. Customer Relationship Management (CRM)](#3%5FCustomer%5FRelationship%5FManagement%5FCRM "3. Customer Relationship Management (CRM)")  
                  * [4\. Finance and Accounting](#4%5FFinance%5Fand%5FAccounting "4. Finance and Accounting")  
                  * [5\. HR Management](#5%5FHR%5FManagement "5. HR Management")  
                  * [6\. Inventory Management](#6%5FInventory%5FManagement "6. Inventory Management")  
                  * [7\. Manufacturing](#7%5FManufacturing "7. Manufacturing")  
                  * [8\. Order Management](#8%5FOrder%5FManagement "8. Order Management")  
                  * [9\. Procurement](#9%5FProcurement "9. Procurement")  
                  * [10\. Project Management](#10%5FProject%5FManagement "10. Project Management")  
                  * [11\. Service Management](#11%5FService%5FManagement "11. Service Management")  
                  * [12\. Supply Chain Management](#12%5FSupply%5FChain%5FManagement "12. Supply Chain Management")  
                  * [13\. Warehouse Management](#13%5FWarehouse%5FManagement "13. Warehouse Management")  
                  * [14\. Integration and Extensibility](#14%5FIntegration%5Fand%5FExtensibility "14. Integration and Extensibility")  
                  * [15\. Automation](#15%5FAutomation "15. Automation")  
                  * [16\. Marketing Automation (MA)](#16%5FMarketing%5FAutomation%5FMA "16. Marketing Automation (MA)")  
                  * [17\. eCommerce](#17%5FeCommerce "17. eCommerce")  
                  * [18\. Embedded AI](#18%5FEmbedded%5FAI "18. Embedded AI")  
                  * [19\. Remote and Mobile Compatibility](#19%5FRemote%5Fand%5FMobile%5FCompatibility "19. Remote and Mobile Compatibility")  
         * [A Real-World Success Story From Cetec ERP](#A%5FReal-World%5FSuccess%5FStory%5FFrom%5FCetec%5FERP "A Real-World Success Story From Cetec ERP")  
         * [FAQs](#FAQs "FAQs")  
         * [Next Steps](#Next%5FSteps "Next Steps")  
   * [ERP System Examples](https://www.selecthub.com/enterprise-resource-planning/erp-examples-features-platforms/)
* [Plan](#)  
   * [ERP Software Selection 101](https://www.selecthub.com/enterprise-resource-planning/erp-selection-criteria-checklist/)  
   * [ERP Justification](https://www.selecthub.com/enterprise-resource-planning/erp-justification/)  
   * [ERP Evaluation](https://www.selecthub.com/enterprise-resource-planning/key-erp-evaluation-and-functionality-criteria/)  
   * [ERP Requirements](https://www.selecthub.com/enterprise-resource-planning/erp-requirements-checklist-cheat-sheet/)  
   * [ERP Cost](https://www.selecthub.com/enterprise-resource-planning/erp-cost/)  
   * [ERP RFP Guide](https://www.selecthub.com/enterprise-resource-planning/erp-rfp-template-guide/)
* [Compare](#)  
   * [Best ERP Software](https://www.selecthub.com/c/erp-software/)  
   * [Best Free ERP](https://www.selecthub.com/enterprise-resource-planning/free-erp-software/)  
   * [Best ERPs for SMBs](https://www.selecthub.com/enterprise-resource-planning/erp-for-smb/)  
   * [Best Open-Source ERPs](https://www.selecthub.com/enterprise-resource-planning/pros-cons-open-source-erp-software/)  
   * [Best Production Planning Software](https://www.selecthub.com/enterprise-resource-planning/features-requirements-production-planning-software/)  
   * [ERP Alternatives](https://www.selecthub.com/enterprise-resource-planning/erp-alternatives/)  
   * [NetSuite Competitors](https://www.selecthub.com/enterprise-resource-planning/netsuite-competitors-alternatives/)  
   * [SAP vs. Oracle](https://www.selecthub.com/enterprise-resource-planning/oracle-erp-and-sap-erp/)  
   * [Salesforce vs. SAP](https://www.selecthub.com/customer-relationship-management/salesforce-and-sap/)  
   * [Epicor vs SAP vs Infor ERP](https://www.selecthub.com/enterprise-resource-planning/epicor-and-sap-and-infor-erp-comparison/)  
   * [Epicor vs NetSuite](https://www.selecthub.com/enterprise-resource-planning/epicor-and-netsuite/)  
   * [ERP Demo Best Practices](https://www.selecthub.com/enterprise-resource-planning/erp-software-demo-best-practices/)
* [Launch](#)  
   * [ERP Implementation](https://www.selecthub.com/enterprise-resource-planning/whats-best-way-implement-erp/)  
   * [ERP Integration](https://www.selecthub.com/enterprise-resource-planning/best-erp-software-integrations/)  
   * [ERP Success Stories](https://www.selecthub.com/enterprise-resource-planning/erp-case-study/)

  
<?xml encoding="utf-8" ?>

[ERP systems](https://www.selecthub.com/c/erp-software/) are incredibly powerful, but with so many features to choose from, it’s easy to get lost in the mix. Here’s the good news: you don’t need everything! We’ve compiled a list of essential ERP features that can make your life (and your workflows) a lot easier.

Here’s what you’ll get from this post:

* A handy checklist to ensure you don’t miss any essentials.
* A free ERP software requirements template to get started.
* Tips from ERP experts to get the most out of your process.

[Get our ERP Software Requirements Template](https://pmo.selecthub.com/erp-requirements-template-site-vers/)

## Top 19 ERP Software Features

[Analytics and Reporting](#group%5F817) 

Review data on performance through visual dashboards and reports.  
[Learn more](#1%5FAnalytics%5Fand%5FReporting)

[Asset Management](#group%5F512) 

Oversee assets to ensure efficient use and compliance with financial standards.  
[Learn more](#2%5FAsset%5FManagement)

[Customer Relationship Management (CRM)](#group%5F282) 

Track sales leads, understand customer preferences and enhance service.  
[Learn more](#3%5FCustomer%5FRelationship%5FManagement%5FCRM)

[Finance and Accounting](#group%5F298) 

Automate budgeting, forecasting and reporting while ensuring compliance.  
[Learn more](#4%5FFinance%5Fand%5FAccounting)

[Manufacturing](#group%5F105) 

Optimize processes, lower costs, and respond efficiently to customer needs.  
[Learn more](#7%5FManufacturing)

[Human Resource Management (HRM)](#group%5F552) 

Manage employee data, recruitment, payroll and performance evaluations.  
[Learn more](#5%5FHR%5FManagement)

[Inventory Management](#group%5F476) 

Monitor stock levels to ensure product availability and reduce storage costs.  
[Learn more](#6%5FInventory%5FManagement)

[Warehouse Management](#group%5F883) 

Optimize inventory tracking, space usage and order picking processes.  
[Learn more](#13%5FWarehouse%5FManagement)

[Integration and Extensibility](#group%5F522) 

Integrate external tools for added features tailored to business needs.  
[Learn more](#14%5FIntegration%5Fand%5FExtensibility)

[Automation](#group%5F281) 

Set up workflows to reduce manual work, increase speed and improve accuracy.  
[Learn more](#15%5FAutomation)

[Marketing Automation (MA)](#group%5F509) 

Run campaigns with automated tasks for lead generation, nurturing and tracking.  
[Learn more](#16%5FMarketing%5FAutomation%5FMA)

[Order Management](#group%5F547) 

Automate order entry, tracking, fulfillment and invoicing.  
[Learn more](#8%5FOrder%5FManagement)

[Procurement](#group%5F489) 

Automate supplier interactions and track orders to reduce costs and risks.  
[Learn more](#9%5FProcurement)

[Project Management](#group%5F462) 

Coordinate resources, schedules and budgets to complete projects on time.  
[Learn more](#10%5FProject%5FManagement)

[Service Management](#group%5F489) 

Manage customer support, service contracts and performance tracking.  
[Learn more](#11%5FService%5FManagement)

[Supply Chain Management (SCM)](#group%5F928) 

Improve product flow from suppliers to customers through logistics and inventory tracking.  
[Learn more](#12%5FSupply%5FChain%5FManagement)

[eCommerce](#group%5F283) 

Unify product listings, payment processing and customer interactions.  
[Learn more](#17%5FeCommerce)

[Embedded AI](#group%5F429) 

Incorporate AI for decision-making with predictive analytics and automation.  
[Learn more](#18%5FEmbedded%5FAI)

[Remote and Mobile Compatibility](#group%5F512) 

Access ERP tools from mobile devices to manage tasks anywhere.  
[Learn more](#19%5FRemote%5Fand%5FMobile%5FCompatibility)

We’ve analyzed standard ERP features and compiled them into this checklist. You can use this guide as a template for deciding what your business needs from its next system.

We’ve onboarded over 100,000 users into our software selection platform. This has given us a wealth of insights into their usage patterns based on industry, company size and user persona. By leveraging this data, we’ve identified key features you should consider to minimize the risk of selecting the wrong software.

![ERP project summary with status, requirements breakdown, and priorities in SelectHub Express App]()

Our goal is to empower you to benefit from the collective experience of your peers who’ve embarked on the same journey before you.

The following is a list of the essential ERP software features, from [inventory management](https://www.selecthub.com/c/inventory-management-software/) and [accounting](https://www.selecthub.com/c/accounting-software/) to [procurement](https://www.selecthub.com/c/procurement-software/) and [warehouse management](https://www.selecthub.com/c/warehouse-management-software/).

![ERP Features Checklist]()

### 1\. Analytics and Reporting

**Key Benefit:** Provides real-time insights into sales, finances and operations to spot trends and make smart decisions.

While “reporting” and “analysis” are used interchangeably in ERP discussions, they serve distinct purposes. Here’s how they work together:

* **ERP Analytics:** This is where the real power lies. Special tools, similar to [business analytics (BA) software](https://www.selecthub.com/c/business-analytics-tools/), take a deep dive into your data. They help you spot trends, predict what’s coming next and find areas to improve.
* **ERP Reporting:** Think of reports as the finished product. They use tools like customizable dashboards, [Gantt charts](https://www.atlassian.com/agile/project-management/gantt-chart), [pie charts](https://www.jmp.com/en%5Fus/statistics-knowledge-portal/exploratory-data-analysis/pie-chart.html) and bar graphs to make insights accessible and clear. Many ERP systems also let you control access to these reports, keeping sensitive data safe.

![SL BI dashboard displaying inventory costs, vendor data, and filters]()

SyteLine’s analytics and BI dashboard.

### 2\. Asset Management

**Why It Matters:** Tracks and maintains assets like machinery and equipment to maximize usage, reduce downtime, and extend asset life

[Asset management systems](https://www.selecthub.com/cmms/eam/asset-management-software/) help you get the most out of your equipment. Balance an asset’s fees, risks and growth possibilities. This feature lets you track downtime, create specific codes for downtime reasons and enable easy tracking with barcodes or QR codes.

![Acumatica interface managing fixed assets and purchase conversion details]()

Converting fixed assets in Acumatica. [Source](https://www.youtube.com/watch?app=desktop&v=O4WCyBv%5FKa8)

### 3\. Customer Relationship Management (CRM)

**Key Benefit:** Tracks customer interactions to enhance service, improve marketing and boost customer satisfaction.

Imagine having all your customer info in one place: contact details, past orders, personal data and billing info. That’s what happens with built-in [CRM tools](https://www.selecthub.com/c/crm-software/).

In addition to contact management, a CRM does more. It lets you [automate marketing](https://www.selecthub.com/category/marketing-automation/) campaigns, fill out proofs of service, manage sales pipelines and personalize customer service. In the long run, these functions help improve [long-term customer retention](https://blog.hubspot.com/service/customer-retention-strategies).

Furthermore, ERP systems improve these capabilities by providing a unified approach that helps sales and marketing teams track leads, forecast sales, and execute integrated campaigns.

![Oracle Fusion Cloud CRM Overview menu with options for managing business objects and workflows]()

An example of the CRM overview page in Oracle Fusion Cloud. [Source](https://docs.oracle.com/cd/E29505%5F01/fusionapps.1111/e20388/F412172AN103D6.htm)

### 4\. Finance and Accounting

**Key Benefit:** Automates financial tasks and consolidates data to ensure compliance and provide a clear financial picture for planning.

Financial management is a critical business function. ERP systems help you manage accounts payable, accounts receivable, fixed assets, risks and taxes. Many systems even help you manage overseas operations with multiple currencies and tax rule compliance.

Automate various accounting functions, like payment processing, sales analysis and expense management. It also improves bookkeeping accuracy and processing times.  
This capability frees up your staff’s time and reduces errors so they can focus on more important tasks.

Want to learn more? See our [accounting software requirements checklist](https://www.selecthub.com/enterprise-resource-planning/accounting/accounting-software-requirements-checklist/).

![SAP S4 HANA Financial and Accounting Dashboard]()

A preview of SAP S/4HANA’s financial and accounting dashboard. [Source](https://help.sap.com/docs/SAP%5FANALYTICS%5FCLOUD/42093f14b43c485fbe3adbbe81eff6c8/2508935eb8114b829933c222a6977929.html)

[Get our ERP Software Requirements Template](https://pmo.selecthub.com/erp-requirements-template-site-vers/)

### 5\. HR Management

**Key Benefit:** Manages employee data, payroll and recruitment to improve HR efficiency.

[HR tools](https://www.selecthub.com/c/hr-management-software/) are the one-stop shop for managing everything from finding new hires to paying them. This feature automates complex tasks like tax calculations, saving time and money.

A recent [LinkedIn report](https://learning.linkedin.com/resources/workplace-learning-report-2023) revealed a staggering 94% of employees say skill development opportunities impact their decision to stay with a company. Typically, ERP systems include learning management, an HR module focusing on keeping your workforce competent and skilled.

![Oracle Fusion Cloud Notifications]()

Oracle Fusion Cloud offers alerts and journey updates. [Source](https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/ghr/releases/23D/23D-hr-wn.htm#T51914)

### 6\. Inventory Management

**Key Benefit:** Offers visibility into stock levels and movements to reduce excess, prevent shortages and improve order fulfillment.​

Inventory management tools allow real-time item tracking to see material locations at all times. You can manage product IDs, descriptions, categories, units of measure and other details in one centralized system.

Perform valuations using standard, specific, average, [first-in-first-out (FIFO)](https://www.investopedia.com/terms/f/fifo.asp) and other methods. Assemble kits for particular stocks or orders. You can also take kits apart.

![Rootstock Inventory Management Data]()

A preview of inventory management data in Rootstock. [Source](https://www.rootstock.com/cloud-erp/inventory-management-software/)

### 7\. Manufacturing

**Key Benefit:** Manages production processes and tracks costs to enhance efficiency, reduce waste and ensure timely delivery.

Whether you run a small job shop or dabble with[food manufacturing tools](https://www.selecthub.com/c/food-manufacturing-software/), [manufacturing solutions](https://www.selecthub.com/c/manufacturing-software/) can tackle almost any job and cut down on mistakes.

Track your batches in real time. Manage control batch records (CBRs) to see what’s happening with your batch orders at any given moment.

Build your bills of materials (BOMs) easily. Include items like parts, attachments, subassemblies, descriptions and more. Recipe management tools help you figure out how much work, materials and equipment you’ll need, along with formulas and overhead costs.

![Visibility ERP Schedule Planner]()

The schedule planner in Visibility ERP.

[Get our ERP Software Requirements Template](https://pmo.selecthub.com/erp-requirements-template-site-vers/)

### 8\. Order Management

**Key Benefit:** Manages orders from receipt to delivery to improve accuracy, speed up delivery times and provide real-time status updates.

Supervise orders from beginning to end with practical order management tools.

Import orders from external systems for the ultimate consolidation experience. Perform automatic or manual order splitting. Develop [dropshipping](https://www.shopify.com/blog/what-is-dropshipping) purchase orders to save on space.

Develop transfer orders with item numbers, shipping from branches, delivering to specific locations, quantities and more.

![Epicor Kinetic Quote Order Wizard for creating and managing sales orders]()

Quotes management in Epicor Kinetic. [Source](https://erpvideo.epicor.com/detail/videos/sales-management/video/5773825250001/create-a-sales-order-from-a-quote)

### 9\. Procurement

**Key Benefit:** Improves vendor selection and ensures timely supply.

[Procurement](https://www.selecthub.com/category/eprocurement/) helps you find, negotiate and buy goods and services. This feature lets you select suppliers, track their performance and cut everyday costs.

Create purchase requests when filling out requisition forms. Include statuses, names, account dates, requested dates, reasons and other vital data. Draft and distribute requests for quotes (RFQs) to one or several suppliers with delivery dates, item numbers and more.

Send requests for quotes (RFQs) to multiple vendors to compare prices and delivery times.

![Dynamics 365 Supply Chain Management workspace dashboard]()

Review the procurement process in Dynamics 365\. [Source](https://www.microsoft.com/en-us/dynamics-365/products/supply-chain-management#tabs-pill-bar-oca8aa%5Ftab1)

### 10\. Project Management

**Key Benefit:** Ensures projects are on time and within budget.

[Project management solutions](https://www.selecthub.com/c/project-management-software/) include tools to supervise every task from start to finish. Set budgets and spending limits, boost collaboration within your team, and consolidate tasks and milestones in one system.

* Define task scopes, workflows, historical data, project types and risks.
* Build detailed estimates by assigning resource units, quantities, time scales and start/end dates to each task
* Schedule your projects with clear Gantt charts and use dashboards to track progress and deadlines.

![Kanban board view of project management tasks categorized by status in Odoo]()

A preview of a project management module in Odoo. [Source](https://erpify.biz/project)

### 11\. Service Management

**Key Benefit:** Manages support and field service operations to increase service efficiency and customer satisfaction.

This feature offers a central hub to manage all aspects of your services. Built-in [Field service management tools](https://www.selecthub.com/c/field-service-software/) can also streamline field and back-office-related tasks.

Book appointments through self-service portals and mobile apps. The system will automatically find the best time slots based on technician availability, business rules and any existing constraints.

Develop service requests with product and partner IDs, item nodes, categories and more. Manage tower dashboards with predicted risks, alerts, calendar views and late days.

![Dynamics 365 resource scheduling interface showing appointments]()

Review appointment bookings in Dynamics 365\. [Source](https://learn.microsoft.com/en-us/dynamics365/field-service/appointment-scheduling)

### 12\. Supply Chain Management

**Key Benefit:** Provides full visibility and control of the supply chain to manage operations, reduce costs and ensure smooth flow of goods.

Manufacturing businesses rely on a complex network of suppliers and partners to get raw materials to finished goods in customers’ hands.

Supply chain planning tools will help you make sourcing materials a breeze. Manage suppliers, maintain stock levels and ensure [distribution](https://www.selecthub.com/category/distribution/) based on demand.

These tools also improve transparency, enable you to allocate resources effectively and support better resource management with real-time data.

![Bar chart showing Rootstock MRP messages categorized by type]()

A preview of Rootstock’s material requirements planning tool. [Source](https://www.rootstock.com/cloud-erp/supply-chain-management-software/)

### 13\. Warehouse Management

**Key Benefit:** Enhances warehouse operations with real-time tracking to boost efficiency, reduce errors and improve order accuracy.

Warehouse management tools let you manage incoming and outgoing shipments, inventory and more.

Merge many orders or shipments into batches for picking. Work with client addresses, shipped quantities, available inventory, taxes and discounts.

Predict needed resources and balance them across workflows with historical employee information. Perform automatic scheduling to plan worker numbers according to days, zones, job types, weather and other factors.

![Dynamics 365 Warehouse Material Movement Analysis Dashboard]()

An example of a warehouse management system’s dashboard. [Source](https://www.microsoft.com/en-us/dynamics-365/products/supply-chain-management#tabs-pill-bar-oca8aa%5Ftab4)

### 14\. Integration and Extensibility

**Key Benefit:** Ensures seamless integration with other systems to enhance collaboration and scale with business needs.

Traditional software solutions often struggle to talk to each other. This disconnect can lead to data silos, errors and wasted time. That’s where ERP shines.

ERP systems are designed as a unified suite, meaning all the applications work together seamlessly. This means your finance team uses the same data as your sales team, and your inventory automatically updates when a sale is made.

[Get our ERP Software Requirements Template](https://pmo.selecthub.com/erp-requirements-template-site-vers/)

### 15\. Automation

**Key Benefit:** Manage repetitive tasks like invoicing, [payroll](https://www.selecthub.com/c/payroll-software/) and inventory tracking without manual intervention.

[Automation](https://www.ibm.com/topics/automation) significantly boosts efficiency, reduces errors and lets your team concentrate on strategic initiatives that create real value.

It also simplifies workflows through predefined rules and triggers. For instance, when inventory levels fall below a designated threshold, the system automatically generates a purchase order, ensuring timely restocking.

This feature offers:

* **Time Savings:** Frees your team from tedious manual tasks.
* **Error Reduction:** Mitigates risks associated with data entry and processing inaccuracies.
* **Cost Efficiency:** Lowers operational expenses by optimizing workflows.

### 16\. Marketing Automation (MA)

**Key Benefit:** Simplify marketing tasks and deliver personalized customer experiences.

[MA features](https://www.selecthub.com/marketing-automation/marketing-automation-requirements-and-features-list/) integrate key marketing functions into the overall business process, allowing for seamless campaign management, lead generation, customer segmentation and performance tracking—all guided by predefined workflows.

[Marketing automation tools](https://www.selecthub.com/c/marketing-automation-software/) can:

* **Improve Efficiency:** Saves time by reducing manual effort on marketing tasks, enabling teams to focus on strategy.
* **Deliver Personalized Marketing:** Supports targeted communication tailored to customer behavior and preferences, improving engagement.
* **Measure Performance:** Delivers insights into campaign effectiveness, allowing for continuous improvement based on data-driven feedback.

### 17\. [eCommerce](https://www.selecthub.com/c/ecommerce-platforms/)

**Key Benefit:** Simplify online sales management while doubling accuracy and customer satisfaction.

eCommerce capabilities simplify online sales by integrating directly to ERP systems to synchronize sales data with inventory management, customer orders and financial reporting, creating a unified solution for online and back-end processes.

Customers benefit from an enhanced experience with up-to-date product availability, supporting a smoother purchasing journey and higher satisfaction.

### 18\. Embedded AI

**Key Benefit:** Use intelligent insights to boost efficiency and enhance decision-making.

Embedded AI integrates directly into your ERP system, enabling powerful data analysis for predictive insights, task automation and personalized user experiences.

AI algorithms analyze large datasets to help anticipate market trends and customer needs, supporting proactive decision-making. By automating complex tasks, embedded AI frees your teams to focus on higher-value work.

It also delivers tailored recommendations based on historical data to enhance user experience.

### 19\. Remote and Mobile Compatibility

**Key Benefit:** Provide access to ERP systems from any device, anywhere, to support the workforce.

Remote and mobile compatibility allows you to access your systems through cloud-based platforms or mobile apps, enabling essential functions to be performed outside of traditional office environments.

This feature offers flexibility for employees who work from home or travel frequently. It also provides real-time access to critical data and seamless communication among team members, regardless of location.

## A Real-World Success Story From Cetec ERP

Qualtek Electronics Corp., a leader in fan accessories, power supplies and heat shrink products, [turned to Cetec ERP](https://cetecerp.com/product/industries/wholesale-distribution.html) to modernize its business processes.

**Their Challenges**

As a global distributor and manufacturer, Qualtek needed a cost-effective, feature-rich ERP solution to manage complex requirements, like label customization and real-time inventory control, which were critical to their large-scale operations.

**Key ERP Features Used by Qualtek**

* **Cloud-Based Access:** [Cetec ERP](https://www.selecthub.com/p/manufacturing-software/cetec/)’s fully cloud-hosted model enabled Qualtek to access their ERP without third-party support, improving flexibility and reducing infrastructure costs.
* **Quoting Module and Order Entry:** Cetec ERP provided Qualtek with an efficient quoting module and one-click order entry, automating sales processes to simplify order management and improve customer responsiveness.
* **Advanced Inventory and Barcode Management:** With inventory projections, mobile warehouse management and barcoding, Cetec ERP helped Qualtek maintain real-time accuracy across inventory, streamline bin location tracking and simplify order fulfillment with customizable barcodes and packing slips.
* **EDI and Document Control:** Cetec ERP’s integrated EDI capabilities and ISO-compliant document management ensured that Qualtek could meet strict compliance standards and smoothly handle B2B transactions with larger clients.
* **Comprehensive Financial and Costing Tools:** The system’s GAAP-compliant accounting, along with flexible costing methods like FIFO and Average Costing, allowed for precise financial reporting, providing Qualtek with real-time visibility into profit and loss, balance sheets and general ledgers.

**Impact and Results**

With Cetec ERP, Qualtek achieved faster order processing, reduced operational costs and improved data accessibility—all while ensuring a seamless transition without disrupting customer shipments. This modernized ERP platform helped Qualtek to operate efficiently and scale as needed, meeting both current demands and setting the stage for future growth.

[Get our ERP Software Requirements Template](https://pmo.selecthub.com/erp-requirements-template-site-vers/)

## FAQs

[What is ERP software?](#group%5F720) 

Enterprise resource planning (ERP) software has numerous features and capabilities that connect workflows across several departments, from accounting and manufacturing to inventory management, warehousing and more.

[What are the most essential ERP software features?](#group%5F855) 

The [top ERP modules](https://www.selecthub.com/enterprise-resource-planning/top-5-common-erp-modules/) include:

* Accounting and Financial Management
* CRM
* HR Management
* Marketing Automation
* Inventory Management

Most companies thrive off of these five ERP software features alone. However, features vary by company needs. [Jessica Bane](https://www.linkedin.com/in/jessicabane1/), Director of Business Operations at [GoPromotional](https://www.gopromotional.co.uk/), identifies what she considers the most critical ERP software features:

![Jessica Bane]()

In my view, the top five essential ERP requirements are robust financial management, inventory management, customer relationship management (CRM), human resources management (HRM), and business intelligence.

Financial management ensures accurate financial tracking and reporting. Inventory management helps maintain stock levels and reduces waste. CRM is crucial for managing customer relationships and sales processes. HRM tracks employee details and aids in payroll processing. Finally, business intelligence transforms raw data into valuable insights, guiding strategic decisions.

Jessica Bane

Director of Business Operations, GoPromotional

[How do I choose which ERP software features I need from this list?](#group%5F914) 

An ERP implementation can take anywhere from six months to over two years. During that time, you’ve got a lot of factors to consider.

Start by evaluating your existing business processes. Consider how they might fit into an ERP and what new operations you might undertake equipped with a new system.

If you’re looking to start your software search, check out our [selection and criteria checklist](https://www.selecthub.com/enterprise-resource-planning/erp-selection-criteria-checklist/), which breaks down everything from pinpointing ERP software features to buying considerations.

If you prefer a DIY approach, we have resources for that, too. Our [Lean Selection Methodology](https://www.selecthub.com/miscellaneous/technology-selection/software-evaluation/) outlines nine critical steps to guide you.

![ERP Software Lean Selection Steps]()

[Will my ERP solution contain all the functions on this list?](#group%5F483) 

Only if you want it to; while the beauty of an ERP system is its ability to integrate applications, most vendors allow their customers to pick and choose which ERP capabilities to implement.

However, you should always check with prospective vendors about their packages. Some vendors offer core suites with add-ons. Others only offer a fixed set of applications (but this is becoming a rarity).

One isn’t necessarily better than the other if you get everything you need for your business. Further, some niche ERP software providers can cater to particular needs and industries. You may want to seek these companies out if you’re struggling to find software.

[Is there a list of solutions that contain all these ERP features?](#group%5F900) 

Even if you haven’t gathered your requirements yet, you’re probably curious about what systems are on the market. While most ERP software features list offer the aspects listed above, researching each system’s features is lengthy.

Our in-depth free [ERP comparison report](https://pmo.selecthub.com/top-erp-software-site-vers/) lists the leading ERP software providers and ranks them by how well they present the functions above. We recommend checking it out to see what today’s leading systems offer.

[What are the two main objectives of ERP capabilities?](#group%5F637) 

The two main objectives of ERP capabilities are automating operations to increase productivity and saving money and time by reducing human errors and providing real-time information across relevant departments.

According to [Taimur Ijlal](https://www.linkedin.com/in/taimurijlal/), Information Security Leader at [Netify](https://www.netify.com/), workflow automation is a game-changer. He recounts,

![Taimur Ijlal]()

Things like automatically routing purchase orders or expense reports through the appropriate approval workflow based on dollar thresholds saved us so much time and effort. It also reduced mistakes and ensured everything was happening according to our policies.

The productivity gains were significant, as was the improvement in process accuracy and speed of things like approvals. Any kind of automated workflow capabilities like that seem really useful beyond the basic features.

Taimur Ijlal

Information Security Leader, Netify

[Get our ERP Software Requirements Template](https://pmo.selecthub.com/erp-requirements-template-site-vers/)

## Next Steps

ERP systems come in all shapes and sizes. No matter your industry, there’s a system for your company, too. The best system for your company is one that addresses all your business needs.

Ready to start your software search? Our free [ERP requirements template](https://pmo.selecthub.com/erp-requirements-template-site-vers/) is a good starting point. Built-in frameworks will help you pinpoint ERP capabilities tailored to your company and industry.

What ERP software features are most important to you? Let us know in the comments.

[ Previous ERP vs CRM ](https://www.selecthub.com/enterprise-resource-planning/difference-between-erp-and-crm/) 

[ Next ERP System Examples ](https://www.selecthub.com/enterprise-resource-planning/erp-examples-features-platforms/) 

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[Think of enterprise resource planning, aka ERP, as a pizza. Each slice represents one set… ](https://www.selecthub.com/enterprise-resource-planning/how-do-erp-systems-work/)

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[SAP vs. Oracle: Which ERP Software is the Winner in 2026?](https://www.selecthub.com/enterprise-resource-planning/oracle-erp-and-sap-erp/) 

[Oracle Fusion Cloud and SAP S/4HANA are two titans of the ERP software market, offering… ](https://www.selecthub.com/enterprise-resource-planning/oracle-erp-and-sap-erp/)

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 Originally published in September 2018 and last updated in March 2026\. Contributions from Janani Hari, Shantashree Das, Kankana Kalita, Hunter Lowe, Jessica Bane, and Taimur Ijlal.

## About the Contributors

 The following SelectHub team members and subject matter experts helped research, create, and review this content.

[ ](https://www.selecthub.com/author/janani-hari/) 

 Written by  
[Janani Hari](https://www.selecthub.com/author/janani-hari/) 

Technical Content Writer

Janani Hari is a Technical content writer with over 3.5 years of experience in the SaaS industry. She specializes in crafting content that not only educates but also drives traffic and sign-ups. At SelectHub, she covers categories ranging from ERP and manufacturing to construction estimating. Beyond her writing desk, you'll often find her exploring the city and trying local foods.

[See Full Bio](https://www.selecthub.com/author/janani-hari/)

[ ](https://www.selecthub.com/author/shantashree-das/) 

 Technical Research by  
[Shantashree Das](https://www.selecthub.com/author/shantashree-das/) 

Senior Analyst

Hailing from the Northeastern state of Assam, India, Shantashree Das completed her Bachelor of Engineering (B.E) in Computer Science and Engineering at the Royal School of Engineering and Technology (now Royal Global University) in Guwahati. She then pursued her Master of Business Administration (MBA) in Operations Management and Marketing at Assam University, India, where she developed a strong interest in ERP. Over the course of her career at SelectHub, Shantashree has gained specialties in various ERP and construction software categories, such as Manufacturing Software, CMMS Software, Construction ERP Software, Warehouse Management Software, Supply Chain Management Software, Distribution Software, Field Service Software, Takeoff Software, Construction Bidding Software, Construction Estimating Software, Construction Management Software, Construction Scheduling Software, and Property Management Software.

[See Full Bio](https://www.selecthub.com/author/shantashree-das/)

[ ](https://www.selecthub.com/author/kankana-kalita/) 

 Technical Research by  
[Kankana Kalita](https://www.selecthub.com/author/kankana-kalita/) 

Principal Analyst

A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.

[See Full Bio](https://www.selecthub.com/author/kankana-kalita/)

[ ](https://www.selecthub.com/author/hunter-lowe/) 

 Edited by  
[Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) 

Content Editor

Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter.

[See Full Bio](https://www.selecthub.com/author/hunter-lowe/)

[ ](https://www.selecthub.com/author/jessica-bane/) 

 Contributions by  
[Jessica Bane](https://www.selecthub.com/author/jessica-bane/) 

Expert Contributor

Jessica Bane is the Operations Director at GoPromotional. She has over a decade of experience in business administration and is responsible for the day-to-day running of the company. Her areas of expertise include HR, sales, marketing and production. As a Director, she values data analysis, problem-solving, leadership and a positive mindset.

[See Full Bio](https://www.selecthub.com/author/jessica-bane/)

[ ](https://www.selecthub.com/author/taimur-ijlal/) 

 Contributions by  
[Taimur Ijlal](https://www.selecthub.com/author/taimur-ijlal/) 

Expert Contributor

Taimur Ijlal is a tech expert and information security leader at Netify, a marketplace specializing in SD-WAN and SASE Cybersecurity comparison. He has over two decades of international experience in cyber-security and IT risk management in the fintech industry. He has won several awards for his industry contributions, including CISO of the Year, CISO Top 30, CISO Top 50, and Most Outstanding Security Team.

[See Full Bio](https://www.selecthub.com/author/taimur-ijlal/)

Khaleel HayesSAP vs. Oracle: Which ERP Software is the Winner in 2026?

* ‹
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###  Conversation (3) 

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####   **Dipesh sunar**  \- April 27, 2021  
Integration also allows your business to work with multiple components at once. For instance, with integrated customer relationship management (CRM), users can access order history and customer information in the same system. The analysis of data provides insight into business trends and can offer predictions based on past practices. Accurate predictions increase efficiency on an organizational scale, ensuring smooth operations and improved productivity.  
**[Reply](#comment-69741)**  
[![Avatar photo](https://www.selecthub.com/wp-content/uploads/2020/07/Khaleel-48x48.jpg)](https://www.selecthub.com/author/khaleel-hayes/)  
####   **Khaleel Hayes**  \- April 30, 2021  
Thanks for reading and for the amazing insight, Dipesh.  
**[Reply](#comment-69933)**
* ![Avatar photo](https://secure.gravatar.com/avatar/67355d9b088b1246ff2552ef696141518690248eb67e000f811eafbdd8d91393?s=96&d=mm&r=g)  
####   **Rebecca Gardner**  \- November 19, 2020  
It’s good to know that some ERP providers have different specialties and work with different industries. My brother mentioned that he wants to find a cloud-based ERP system to start implementing at his small business within the next month or so. I’ll have to pass along this info so he knows what to consider when researching ERP software providers soon!  
**[Reply](#comment-54202)**

[ Go to mobile version ](https://www.selecthub.com/enterprise-resource-planning/erp-capabilities-list/?amp=1) 

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
 Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
 Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
 Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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