Categories

ECLINICALWORKS V10 (EHR SUITE)
Cost of Ownership

Typical cost structure for eClinicalWorks v10 (EHR Suite):

License/Subscription Cost

- On-Premise:

  • License fee includes a one-time fee per user + additional fees for implementation
  • Additional supplemental monthly support and maintenance cost calculated per user, over and above the license cost
  • Additional monthly fee per user for hosting the solution by eClinicalWorks

- Cloud-based/SaaS:

  • Recurring subscription fee based on per user per month which includes hosting and implementation monthly fee, per user
  • Includes maintenance, 24X7 support, initial on-site training with no start-up cost

- Cloud-based (RCM model) :

  • Includes hosting and implementation monthly fee which is a percentage of the total collected revenue
  • Additional monthly fee per user depending on collected revenue volume
Maintenance Cost
  • On-Premise: Maintenance cost is over and above the upfront fee
  • Cloud-based/SaaS: Maintenance cost is included in the service fees charged at the time of purchase
Installation/Implementation Cost

- On-Premise:

  • Additional implementation fees charged for more than 9 users
  • Cost does not include travel and airfare costs and are billed separately

- Cloud-based/SaaS:

  • No start-up costs; initial implementation at no extra cost
  • Additional implementation fees charged for more than 9 users
  • Cost does not include travel and airfare costs and are billed separately
Customization Cost Will vary depending on the functional requirements opted by the users
Data Migration Cost/Change Management/Upfront Switching Cost
  • Provides free data conversion from existing EHR to eClinicalWorks
  • No upfront or switching cost for data conversion/migration cost
Training Cost
  • Provides initial on-site training and webinars at no extra cost for users in the range of 1 to 9
  • Additional fees charged for training more than 9 users
Recurring/Renewal Costs
  • On-Premise: Cost includes monthly support and maintenance cost along with hosting fees if provided b the vendor
  • Cloud-based/SaaS: Cost is equivalent to monthly subscription fee which includes maintenance, hosting and implementation fees
Pricing Details
Product Name Description Price/Details
Perpetual License (one-time cost) for eClinicalWorks(EHR Suite) What is the license cost?
  • Solo Practice: $9,500/user
  • Mid-Sized: $142,500 for ~10 users
  • Large Practice: $475,000 for ~25+ users
Subscription cost/Pricing plan for EHR Only
  • Electronic Medical Record (EMR)
  • eClinicalMobile
  • eClinicalWorksP2P
  • Patient Portal
  • eClinical Messenger
  • Document Management
  • Referral Management
  • Meaningful use Dashboards
  • eBO View (reporting)
  • Registry Reporting
  • ePrescribing and Formulary Checking
  • Checking
  • 24x7 Support
  • Maintenance
  • Private Cloud (Hosting)
  • Disaster Recovery/Nimbus
  • Unlimited Free Webinars/Videos
  • Solo Practice: $449/user/month
  • Mid-Sized: $6,735/month for ~10 users
  • Large Practice: $22,450/month for ~25+ users
Subscription cost/Pricing plan for EHR with Practice Management
  • Base features of EHR Only
  • Practice Management (PM)
  • Billing Implementation Services
Solo Practice: $599/user/month
Subscription cost/Pricing plan for Revenue Cycle Management (RCM)
  • Claim creation and processing
  • Denial and rejection management
  • Appeals at all levels
  • Preventative claim edits
  • Clear visibility into your A/R
  • Billing rules
  • Practice Management (PM)
  • eClinicalMessenger
  • Document Management
  • Referral Management
  • eBO View (reporting)
  • Registry Reporting
  • 24x7 Support
  • Maintenance
  • Private Cloud (Hosting)
  • Disaster Recovery/Nimbus
  • Billing Implementation Services
  • Unlimited Free Webinars/Videos
2.9% of the practice collection
Deployment Options What options are available for product deployment? On-Premise & Cloud-based/SaaS
Pricing Model What is the pricing model? License-based & Subscription-based
Minimum Commitment Is there a minimum monthly or yearly commitment required for purchase? Minimum commitment is required for 5 years for purchasing eClinicalWorks Software License and Support agreement
Custom Quote Is there an option of requesting custom quote? Available
Free Trial Does the vendor provide a free trial option? No
Product Limitations

Some of the product limitations include:

  • eClinicalWorks v10 (EHR Suite) does not provide e-fax functionality. However, they have a partnership with Dialogic to provide this functionality
  • eClinicalWorks charges an additional fees for its integrated practice management module
  • It requires a minimum commitment of 5 years for purchasing eClinicalWorks Software License and Support agreement
  • Does not provide timely upgrades for certain features such as patient portal
  • Does not provide a native application for processing payments
Competitors

CureMD Practice Management: Starting from $195/user/month

athenaCollector: Starting from $199/user/month

AdvancedPM: Starting from $429/user/month

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