Categories:

Benefits and Insights

Why use DrChrono EHR?

Key differentiators & advantages of DrChrono EHR

  • Easy Practice Management - Automatically send email/text/phone appointment reminders.
  • Customizable Clinical Workflow - Order labs and prescriptions easily with our labs and eRx tools - view results in your EHR
  • Integrated Medical Billing - Increase your billings and get paid faster, with no extra work.

DRCHRONO PRACTICE MANAGEMENT
Cost of Ownership

Typical cost structure for drchrono Practice Management:

License/Subscription Cost
  • Based on recurring subscription fee model – per user per month
  • Cost may vary depending on the EHR and Practice Management module selected
  • Pricing includes upfront cost for customization, integration, on-going updates, data migration, implementation, one-on-one training, custom template building, one hour of kick-off call and customer support
Maintenance Cost Included in subscription cost
Installation/Implementation Cost
  • Included in subscription cost
  • Users receive an implementation package customized according to their plan
Customization Cost Will vary depending on type of functionality such as patient portal (basic or advanced), frequency of text/phone reminders, incoming/outgoing e-Faxes, tracking patient health (basic or custom), business intelligence tool (basic or advanced) and revenue cycle management opted as add-on
Data Migration Cost/Change Management/Upfront Switching Cost
  • Included in the subscription cost
  • No additional fee charged for moving patient demographics, medication and allergies, appointments, clinical notes, documents and images from current EHR system to drchrono EHR system
Training Cost
  • No cost for initial training support given during implementation phase through training videos, documentation, webinars and customer support
  • For additional hours of training beyond the implementation phase, users can purchase at $150/hour
Recurring/Renewal Costs Cost is equivalent to the subscription cost paid based on the SMB and Enterprise plan selected by the users along with additional hours purchased for training support and add-ons opted by the users
Pricing Details
Product Name Description Price/Details
EHR and Practice Management

Practice Management and Administration

  • Patient Check-In and Kiosk + App
  • Basic Patient Portal + App
  • Appointment Profiles
  • Credit Card Processing and Storage
  • Unlimited Email Reminders
  • Text/Phone Reminders (100/100)
  • Incoming/Outgoing e-Faxes (150)
  • Scheduling Widget for Website
  • Unlimited Staff Accounts
  • Practice Group User Profiles and Permissions
  • Direct Data Backup via Box.com

Clinical Tools

  • Basic eRx
  • Template Library
  • Medical Form/Template Customization Tools
  • Integrated Photo and Drawing Tools
  • Basic Vitals
  • Text Expanding Macros
  • Patient Education
  • Fully Integrated EHR Mobile App
  • Direct Messaging

Medical Billing

  • Custom Billing Codes
  • Billing Profiles
  • Auto-generated Superbills
  • Auto-generated CMS 1500 forms
  • Basic Business Intelligence Tools + App

Customer Implementation

  • Up to Training/Implementation (5)
  • Custom Training Videos
  • Dedicated Implementation Specialist
  • Dedicated Training Team
  • Data Migration
  • Custom Developed Medical Forms/Templates (2)

Customer Support

  • Software Version Updates
  • Feature-Specific Educational Messages & Videos
  • Online Help Center
  • Dedicated Account Manager

Periodic and Proactive Account Checks

$199/user/month
Advanced EHR and Practice Management

Practice Management and Administration

  • Base Features of EHR and Practice Management
  • Advanced Patient Portal + App
  • Task Assignment and Management
  • Patient Flags
  • Text/Phone Reminders (150/150)
  • Incoming/Outgoing e-Faxes (400)

Clinical Tools

  • Base Features of EHR and Practice Management
  • eRx – Advanced with EPCS
  • Custom Vitals

Medical Billing

  • Base Features of EHR and Practice Management
  • Real-time Insurance Eligibility Checks

Customer Implementation

  • Base Features of EHR and Practice Management
  • Up to Training/Implementation (8)
  • Custom Developed Medical Forms/Templates (3)

Customer Support

Base Features of EHR and Practice Management

$279/user/month
EHR, Practice Management and Medical Billing Software

Practice Management and Administration

  • Base Features of Advanced EHR and Practice Management
  • Text/Phone Reminders (300/300)
  • Incoming/Outgoing e-Faxes (1000)

Clinical Tools

  • Base Features of Advanced EHR and Practice Management

Medical Billing

  • Base Features of Advanced EHR and Practice Management
  • Fully Integrated Claim Management Tool
  • Claims Submission
  • Electronic Remittance Advice and ERA Auto Posting

Customer Implementation

  • Base Features of Advanced EHR and Practice Management
  • Up to Training/Implementation (12)
  • Custom Developed Medical Forms/Templates (5)

Customer Support

Base Features of EHR and Practice Management

$499/user/month
EHR, Practice Management and Revenue Cycle Management Services

Practice Management and Administration

  • Base Features of Advanced EHR and Practice Management
  • Text/Phone Reminders (600/600)
  • Incoming/Outgoing e-Faxes (2000)

Clinical Tools

  • Base Features of EHR, Practice Management and Medical Billing Software

Medical Billing

  • Base Features of EHR, Practice Management and Medical Billing Software
  • Basic Business Intelligence Tools + App

Customer Implementation

  • Base Features of Advanced EHR and Practice Management
  • Up to Training/Implementation (20)
  • Custom Developed Medical Forms/Templates (10)

Customer Support

  • Base Features of EHR and Practice Management

Revenue Cycle Management

  • Comprehensive Billing and Coding Services
  • Denial Management
  • AR Management
  • Patient Collections/Statements
  • Claim Status Dashboard
  • Dedicated Account Manager

Dedicated Support Phone Line

Pricing information available on request
Deployment Options What options are available for product deployment? Cloud-based/SaaS
Pricing Model What is the pricing model? Subscription-based/ Quote-based
Minimum Commitment Is there a minimum monthly or yearly commitment required for purchase? No minimum commitment required for purchase
Custom Quote Is there an option of requesting custom quote? Available
Free Trial Does the vendor provide a free trial option? Yes
Product Limitations

Some of the product limitations include:

  • The solution is compatible with web browsers such as Google Chrome, Mozilla FireFox and Apple Safari. However, it is not compatible with Internet Explorer
  • Does not support integration with multiple vendors for credit card processing
  • The iPad app is not user-friendly for the first-time users
  • drchrono Practice Management does not support internal messaging function
  • Billing system is complex and users cannot enter payment details for pre-booking appointments
  • Does not support e-faxing
Competitors

athenaCollector: Starting from $199/user/month

CureMD Practice Management: Starting from $195/user/month

eClinicalWorks v10 (EHR Suite): Starting from $449/user/month

Pricing for EMR Software

DrChrono EHR Reviews

The following reviews for DrChrono EHR are taken from the SelectHub ReviewFeed which collects and aggregates reviews from across a variety of online review platforms such as Capterra, Software Advice, Gartner Peerinsights, PC Mag and G2 Crowd.

Healthcare / Social Services
2 - 9
n/a
Capterra
KAREN from Del Mar College
The software is user friendly and definitely laid out and user friendly like an apple user would expect. The final document is polished around the edges like a mac user would expect. Clean, crisp and user friendly.
If you do have a problem or a question that requires customer support there is no phone number to call and get immediate help. You have to submit a ticket and wait for them to get back to you. The turn around is usually 24 hours, and if you are not available when they call they leave a number to call them back on. The number then becomes inactive after about 1 month, So you cant keep the number and call in later with a new question.
easy and beautiful like a Mac user would expect.
Healthcare / Social Services
2 - 9
n/a
Software Advice
WORTH A LOOK
Product seemed to have good support,And has a lot of features that are helpful with electronic records and Practice management.
It was not set up very well for specialty care when I looked at it and started using it on a trial basis.
I think it is worth a second look and I plan to do with that in the very immediate future.
Healthcare / Social Services
2 - 9
n/a
Software Advice
Absolutely wonderful
Easy to use and understand. Videos that are in help tab are very handy when first learning they system.
Opens too many windows. I am not fond of all the windows that open when clicking on tabs in pt chart.
Your review has been submitted
and should be visible within 24 hours.

Your review

Rate the product

Company Details

mandatory fields