eDiscovery Software Buyer's Guide
10 Things to Look for when Buying an eDiscovery SoftwareChoosing eDiscovery software for a law firm or corporation can be a challenging task. There are numerous products on the market, but it is vital to find something that brings the most benefits to your organization. Here are 10 things to look for when making a purchase.
1. Consider Individual Technology Needs
Litigation does not start and stop with discovery. Data collection, file processing, and post-production data management will be necessary as well. It is essential to investigate how software is involved with these operations. Every platform has its own positives and negatives and will allow your firm to perform more or less of the processing of data.
2. Can You Try It?
Before making a major software purchase, your organization should be allowed to try it out. Use an old case and see if everything works. The entire legal department should be allowed to play with the program, especially the end users. These individuals will have a good idea how the product will be used and will know what features should be included in future purchases.
3. Does the Vendor Use the System?
It is never wise to buy an e-discovery solution from a vendor that does not utilize the system. Besides the vendor, it is important to uncover other reputable firms that use the proposed software. Collecting a list of references will allow you to ask important questions about installation and implementation.
4. Analyze Cost-Benefit
As with any product, it is crucial to analyze the costs and benefits. If a software system is expensive and brings little benefits, it is best to pass it up. It is better to find a low-cost solution that brings many benefits to an organization. You must be aware of hidden costs as well. Certain products charge per gigabyte or with monthly or annual fees.
5. Work Environment
The software must run parallel with your cultural environment. It must be flexible to adapt to your needs so that user frustration is kept to a minimum and efficiency is heightened. For instance, a small firm may not need a great deal of remote accessibility, but a multi-office environment must have this type of capability.
6. Search Functionality
Each organization has unique search needs. Before making a purchase, it is important to understand what searches are supported within the software. If your needs are not met, there are other options that will accommodate a company's required search functionality and level of analytics.
7. Identifying the Internal Owner
It is essential for an eDiscovery system to have one internal owner who works with in-house and outside counsels and manages the system each day to remove issues. Having one person coordinating identification, searches, collection, and production of ESI significantly lowers eDiscovery risks.
8. Long-Term Viability
Technology is constantly changing, so it is crucial to evaluate whether or not an eDiscovery solution is stable. It can get complicated when vendors file for bankruptcy or are acquired by other entities. It is important to review contract terms and make sure they contain provisions for the life cycle of caseloads.
9. Data Storage
Since data security is important in legal environments, it is important to uncover where data is stored. Certain vendors offer cloud-based solutions. Others offer in-house options. Each company must assess personal security capabilities and determine what is safest and most affordable.
10. IT System Compatibility
An eDiscovery platform must be able to be adapted to fit your company's current IT infrastructure. Your IT administrators will help determine whether or not the new software will work with existing programs. If you commonly use unique file types, the new system should be able to handle them.
When your firm is looking for a new eDiscovery software tool, the above considerations will help make the best decision. Hopefully, you will find something that serves your needs and fits well into your organization.
Top 10 eDiscovery Software Leaders(of 31 products) GET THE IN-DEPTH REPORT
Relativity is an easy-to-use e-discovery platform that lets you quickly examine data and identify key issues. In their latest annual report, Gartner—the world’s leading information technology research and advisory company—examines the e-discovery software market, evaluating 20 software providers for their completeness of vision and ability to execute, and positioning kCura as a market leader.
The Symantec eDiscovery Platform powered by Clearwell brings transparency and control to the electronic discovery process. From collection to production, our workflow speeds time to resolution, improves accuracy and lowers costs. With better insight and less complexity, the eDiscovery Platform enables you to focus on strategy and create business value.
Exterro E-Discovery Data Management is the sole Collection, Analysis, Review and Production solution on the market that identifies the most important electronically stored information (ESI) before collection. With this unique capability, in-house attorneys now have early and easy access to key documents that can change the course of a legal matter.
Ringtail delivers a unique visual approach to document review and predictive coding that helps legal teams quickly and defensibly master projects of any size. Ringtail On Premise is designed for those who prefer the total control of a behind-the-firewall solution. Ringtail SaaS is the perfect choice for those who want the ability to control case set up and administration without having to manage a datacenter. Ringtail On Demand is a full-service solution that includes expert case set up, administration, workflow design and seamless online delivery.
Built on the same battle tested and highly regarded FTK forensic processing core, the process of e-discovery with AccessData is an integrated approach with modular components that never lock a user into a single solution. Fully integrated platform for enterprise-wide search, collection, preservation, litigation hold, processing, data assessment and complete legal review.
Kroll Ontrack is placed furthest along the axis for ability to execute in the Leaders quadrant in Gartner's Magic Quadrant for E-Discovery Software. According to Gartner, the e-discovery software market continues to evolve, with analytics for early case assessment and data reduction, predictive coding, and information governance as the dominating trends in the market. Gartner evaluates 22 e-discovery software vendors to help buyers pick the right one for their needs.
Powerful technology is rarely this simple. Axcelerate 5 sets a new standard for eDiscovery software – a complete review and analysis platform with industry-leading analytics and unprecedented ease-of-use. No external processing needed, no browser plugins to install, with automated workflows and streamlined administration. It’s about time.
eDiscovery solutions from IBM® deliver rigorous and efficient electronic discovery processes to meet evolving and complex legal obligations. These products can assess costs and risk more accurately to help organizations make better decisions regarding case strategy. The IBM eDiscovery Solutions family improves alignment among eDiscovery stakeholders and links legal holds to information repositories to streamline legal processes and help reduce litigation costs.
EnCase® eDiscovery is our industry leading electronic discovery (e-discovery) solution addressing the end-to-end e-discovery needs of corporations and government agencies. This comprehensive and scalable solution for effectively managing electronically stored documents in litigation, arbitration, and internal or regulatory investigations significantly reduces the risk and cost associated with e-discovery.
Xerox Litigation Services, the e-discovery division of Xerox Corporation, delivers flexible services and software to help global corporations and law firms worldwide simplify and improve end-to-end e-discovery.
HP eDiscovery is the industry’s most complete application for responding to legal matters and investigations. With a wide range of features built into a single electronic discovery software application—including data processing, ECA, clustering, visual analytics, and Technology Assisted Review—you can perform tasks from identification through production, without the added risk and cost of switching applications at various stages.
ZyLAB’s eDiscovery is a complete end-to-end defensible solution for your eDiscovery requirements. The different stages of the Electronic Discovery Reference Model (EDRM) are fully supported and seamlessly integrated into the solution to make sure that your eDiscovery process runs efficient, effective, smoothly and uninterrupted.
Enterprise eDiscovery Control litigation, audit and regulatory response costs by managing more processes in-house with our enterprise eDiscovery software. Our suite of powerful, integrated tools streamline the entire eDiscovery process, including legal hold, collection, processing, culling, search, first-pass review and production export. Nuix’s advanced electronic discovery solutions help IT, legal, investigation and security teams to work together to collect, process and review data behind the firewall.
Epiq brings value, expertise and service excellence to every matter, from start to finish. Whether your project is small or large, routine or complex, we offer best-quality eDiscovery and document review for cases anywhere in the world.
Use LexisNexis® litigation solutions to assess and value your case, gather and manage evidence, gain insight on key players, find and challenge expert witnesses, then pull it all together in a compelling presentation. Analyze, research, dig, manage, store, share, attack, protect and present. Not always in that order. Sometimes all at once. And do it all securely.
Typically, when a matter is closed the documents and data are archived and forgotten. When a similar matter arises, the e-discovery work starts over from the beginning. That means a lot of time and money is spent on re-processing and re-reviewing the same information. UBIC is committed to making your e-discovery work more efficient and less costly through the use of artificial intelligence and big data analytics to leverage and re-use your e-discovery knowledge.
Engineered to handle the largest legal matters, Insight is the first e-discovery platform to harness the power of a noSQL XML engine—combining metadata, tags and text in a unified, searchable data store. Everything about it is optimized to handle massive amounts of text and data. Insight is designed to be the fastest and most scalable discovery platform on the market.
Simpana software leverages a single, intelligent index across both backup and archive data to empower you and your business users to quickly and easily search, classify, select and retrieve all Electronically Stored Information (ESI) retained in the Simpana ContentStore—the virtual repository of all Simpana-managed information. With an enhanced, native search experience, end-users or legal and compliance teams can instantly and intuitively find what they need when the clock is ticking.
Siloed, single-purpose messaging systems, records-retention schemes and inefficient search processes rob you of valuable time and money. Instead, archive ALL of your organization’s messaging content the intelligent way with The Archiving Platform from Smarsh.
The Barracuda Message Archiver is ideal for organizations looking to reduce their email storage requirements and boost user productivity with mobile or desktop access to any email ever sent or received. The cloud-connected appliance uses the Barracuda Cloud to move information to the cloud as a secondary tier of storage. In addition, the Barracuda Message Archiver also provides a powerful, yet simple platform for eDiscovery and compliance.
Information is everywhere. We collect it, analyze it, and organize, so you can actually use it. Our applied analytics and tech-expert teams are critical here. From digital files to paper documents, we’re able to deftly provide counsel with a thorough, honed collection of analyzed data. In turn, counsel can spend less time sifting and wading, and more time strategizing and winning. Add in process workflow and management powered by the right people—our people—and you’re on your way to the better way.
Logikcull automates the process of eDiscovery and data management in litigation and investigations. Simply drag and drop your files into Logikcull and they are uploaded securely to Logikcull's cloud-based software. Files are processed and organized for review automatically. With Logikcull, you can: search files with Google-like ease, start a discovery project in five seconds, and eliminate the risks inherent to eDiscovery.
Everlaw's litigation platform replaces antiquated tools to help lawyers win in court. It combines intuitive design and advanced engineering to make a more effective and easy-to-use ediscovery tool.
CloudNine empowers legal and business professionals with eDiscovery automation software and professional services that simplify litigation, investigations, and audits for law firms and corporations. CloudNine, the company’s proprietary eDiscovery automation software, is a secure, web-accessible, SaaS-delivered offering that allows clients to immediately upload, review, and produce electronic documents. For more information visit eDiscovery.co
Winner of Legaltech news’s 2016 Product of the Year, eDiscovery Point is a powerful, comprehensive, and seamless SaaS ediscovery solution that provides greater control from self-services data ingestion to document production. Built from the ground up using modern web-based HTML5 architecture, eDiscovery Point puts users back in control over their time and costs with greater speed, accuracy, ease of use, simplified pricing and allowing users to work from anywhere at any time – on a Mac or PC. Do it all yourself or leverage as much service as you need, including our technology managed services and award-winning document review services. When resources are scarce, deadlines are tight, or when more expertise is needed, firms are leveraging the full complement of ediscovery services from Thomson Reuters to save time, reduce costs, scale when needed, and tackle e-discovery with confidence.42 out of the top 50 Am Law firms are supported by our teamsBest Managed Document Review Services winner from the New York Law Journal Survey every year since 2013“eDiscovery Point will level the playing field for us by making us as competitive with an Am Law 200 firm in the ediscovery space. We will be able to respond to our clients’ demands in real time. We will have more control over processing. We will have more control over productions.”- Doug Gibson, IT Director, Chaffetz Lindsey
Today’s email threats on businesses has become ever more prominent. With advanced targeted threats, malicious attachments, data loss and drive by URLs, we understand that IT administrators need a simple, yet complete and effective email security solution. modusCloud provides you that peace of mind.
GoldFynch is cloud based ediscovery that scales with the case size. Simply sign up and create a case. Then drag and drop your data. GoldFynch takes care of the rest. File types are automatically detected and OCR is performed on images for text. Review, redact and produce documents with an intuitive easy to use interface. Share your case data with collaborators for no extra cost. Production wizard makes producing documents a breeze. Pricing is based on case size, which ranges from $10 per month for 1GB to $500 per month for 100GB. On premise and custom plans available on request.
Nextpoint is a comprehensive software and service that takes you from discovery through trial with just one login. Perform native file processing, document review and production from any web-connected device. Get control of your document set and begin reviewing in minutes, with a top-rated client support team to lean on when you need it. Zero installation, hosting, OCR, imaging or user fees.
The GDPR Compliance Solution by Coginov is a powerful information audit tool that gives visibility on all company information assets. This allows businesses to ensure compliance with the General Data Protection Regulation (GDPR) that comes into effect on May 25, 2018, requiring higher standards for the protection of sensitive personal information for companies in or operating within the EU market.
Indexed I/O is an On-Demand high-speed and cost-effective eDiscovery solution. It provides instant access to data processing, culling, search, analytics, document review, and export/production solutions. With an easy and intuitive interface, users can quickly learn and utilize Indexed I/O in a matter of minutes. There's never any software or hardware to purchase and a 'pay for what you need' model, with no-long term restrictive contracts make it perfect for any budget.Indexed I/O is by far the fastest, easiest to use, and cost effective eDiscovery solution available.
eZManage is a highly customizable project management solution that delivers continuous process improvement.
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