Benefits and Insights

Why use Olark?

Key differentiators & advantages of Olark

  • Olark provides powerful reports to help you understand the impact of your chats. Along with an integration with Google Analytics, you can learn about customer and operator behavior and how to improve your business overall.
  • Olark Cobrowsing lets you see what’s on the customer’s screen and even control their browser, all without any extra downloads.
  • Olark Groups allows you to direct chats to the right person for the job.
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