What is LiveVox?
LiveVox has integrated the core contact components such as ACD, IVR, automated dialer, call recording and reporting/ business analytics tools onto a single, unified cloud platform. This enables LiveVox to deliver more flexible, seamless service to our contact center clients, regardless of their number of locations, agents, or existing technology infrastructure.
Benefits and Insights
Why use LiveVox?
Key differentiators & advantages of LiveVox
- No more integration headaches
- Faster deployments; more flexible campaigns
- Enterprise blending, routing and control simplified
- Enables multi-site, multi-source consolidation and integration
- Provides a migration path that reduces development and capacity-procurement risk