LiveVox has integrated the core contact components such as ACD, IVR, automated dialer, call recording and reporting/ business analytics tools onto a single, unified cloud platform. This enables LiveVox to deliver more flexible, seamless service to our contact center clients, regardless of their number of locations, agents, or existing technology infrastructure.
No more integration headaches
Faster deployments; more flexible campaigns
Enterprise blending, routing and control simplified
Enables multi-site, multi-source consolidation and integration
Provides a migration path that reduces development and capacity-procurement risk