What is CyberCollect?
CyberCollect is a dynamic collections management application with over thirty years of experience in the industry. It is a flexible debt collection software program at a modest cost that integrates contact management, collection history, automatic dialing, and custom letters and reports for the collection of delinquent accounts.
Benefits and Insights
Why use CyberCollect?
Key differentiators & advantages of CyberCollect
CyberCollect automates all the functions of debt collection and recovery including:
- Setting the priority of accounts to be called
- Distributing and sorting accounts amongst collectors
- Setting authorization levels for each collector
- Interfacing with Accounts/Receivables to update debtor information with the most current financial and demographic data
- Merging the debtor information with unlimited collection activity history, promise-to-pay history, history of changes made by collectors, and financial transaction history
- Collectors entering results of in-bound and out-bound calls
- Interfacing with predictive dialer systems
- Generating personalized form letters, legal documents, and management reports
- Collectors can easily establish payment arrangements with their clients and schedule follow-up reviews
- Debtor accounts are automatically re-queued and re-scheduled as the accounts are worked
- Tracking the productivity and effectiveness of collectors, legal firms and collection agencies for extended debt collection efforts