Benefits and Insights

Why use CyberCollect?

Key differentiators & advantages of CyberCollect

CyberCollect automates all the functions of debt collection and recovery including:

  • Setting the priority of accounts to be called
  • Distributing and sorting accounts amongst collectors
  • Setting authorization levels for each collector
  • Interfacing with Accounts/Receivables to update debtor information with the most current financial and demographic data
  • Merging the debtor information with unlimited collection activity history, promise-to-pay history, history of changes made by collectors, and financial transaction history
  • Collectors entering results of in-bound and out-bound calls
  • Interfacing with predictive dialer systems
  • Generating personalized form letters, legal documents, and management reports
  • Collectors can easily establish payment arrangements with their clients and schedule follow-up reviews
  • Debtor accounts are automatically re-queued and re-scheduled as the accounts are worked
  • Tracking the productivity and effectiveness of collectors, legal firms and collection agencies for extended debt collection efforts
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