[Home](https://www.selecthub.com/) \> [Customer Experience](https://www.selecthub.com/category/customer-experience/) \> [Customer Experience Software](https://www.selecthub.com/c/customer-experience-software/) \> [Sprinklr](https://www.selecthub.com/p/customer-experience-software/sprinklr/) \> Sprinklr vs Local Measure 

#  Sprinklr vs Local Measure 

 Last Updated: April 6th, 2026 

Our analysts compared [Sprinklr](https://www.selecthub.com/p/customer-experience-software/sprinklr/) vs [Local Measure](https://www.selecthub.com/p/customer-experience-software/local-measure/) based on data from our 400+ point analysis of [Customer Experience Software](https://www.selecthub.com/c/customer-experience-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Customer Experience Software&cta=customer-experience-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [Features](#product-benefits-features) [User Ratings](#user-sentiment-section) [Screenshots](#product-screenshots) 

[![Sprinklr Software Tool](https://cdn.selecthub.com/products/4aadd661908b181d059a117f02fbc9ec-d99f5cf944209ed65ffced46c5c48d3d/resources/normal/logo.png?1735630935)](https://www.selecthub.com/p/customer-experience-software/sprinklr/) 

[![Local Measure Software Tool](https://cdn.selecthub.com/products/930473a02d035f62b3c3c2628a284416-77d0c604b5dfa2ece1d211156550da93/resources/original/logo.svg?1742492551)](https://www.selecthub.com/p/customer-experience-software/local-measure/) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Customer+Experience+Software&product%5Fname=Sprinklr&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4aadd661908b181d059a117f02fbc9ec-d99f5cf944209ed65ffced46c5c48d3d%2Fresources%2Fnormal%2Flogo.png%3F1735630935) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Customer+Experience+Software&product%5Fname=Sprinklr&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4aadd661908b181d059a117f02fbc9ec-d99f5cf944209ed65ffced46c5c48d3d%2Fresources%2Fnormal%2Flogo.png%3F1735630935) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Customer+Experience+Software&product%5Fname=Sprinklr&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4aadd661908b181d059a117f02fbc9ec-d99f5cf944209ed65ffced46c5c48d3d%2Fresources%2Fnormal%2Flogo.png%3F1735630935&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Customer+Experience+Software&product%5Fname=Sprinklr&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4aadd661908b181d059a117f02fbc9ec-d99f5cf944209ed65ffced46c5c48d3d%2Fresources%2Fnormal%2Flogo.png%3F1735630935&price=3) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Customer+Experience+Software&product%5Fname=Local%2BMeasure&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F930473a02d035f62b3c3c2628a284416-77d0c604b5dfa2ece1d211156550da93%2Fresources%2Foriginal%2Flogo.svg%3F1742492551) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Customer+Experience+Software&product%5Fname=Local%2BMeasure&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F930473a02d035f62b3c3c2628a284416-77d0c604b5dfa2ece1d211156550da93%2Fresources%2Foriginal%2Flogo.svg%3F1742492551) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Customer+Experience+Software&product%5Fname=Local%2BMeasure&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F930473a02d035f62b3c3c2628a284416-77d0c604b5dfa2ece1d211156550da93%2Fresources%2Foriginal%2Flogo.svg%3F1742492551&price=5) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Customer+Experience+Software&product%5Fname=Local%2BMeasure&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F930473a02d035f62b3c3c2628a284416-77d0c604b5dfa2ece1d211156550da93%2Fresources%2Foriginal%2Flogo.svg%3F1742492551&price=5) 

###  Products Insights

 Product Ranking 

## #6

 among all   
 Customer Experience Software

## #35

 among all   
 Customer Experience Software

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=customer-experience-software&product%5Fslug=sprinklr&category=Customer+Experience+Software) 

 Price Starts From

$249/User, Monthly 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Sprinklr&category=Customer Experience Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/4aadd661908b181d059a117f02fbc9ec-d99f5cf944209ed65ffced46c5c48d3d/resources/normal/logo.png?1735630935) 

[Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=Customer+Experience+Software&product%5Fname=Sprinklr&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fcustomer-experience-software%2Fsprinklr-vs-local-measure%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4aadd661908b181d059a117f02fbc9ec-d99f5cf944209ed65ffced46c5c48d3d%2Fresources%2Fnormal%2Flogo.png%3F1735630935&price=3) 

Tailored to your specific needs

$41,998 Annually 

 Free Trial is unavailable →

[Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=Customer+Experience+Software&product%5Fname=Local%2BMeasure&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fcustomer-experience-software%2Fsprinklr-vs-local-measure%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F930473a02d035f62b3c3c2628a284416-77d0c604b5dfa2ece1d211156550da93%2Fresources%2Foriginal%2Flogo.svg%3F1742492551&price=5) 

Tailored to your specific needs

 Pros

 What we like about Sprinklr and Local Measure:

**Unified Platform:** User reviews highlight Sprinklr's unified platform, which integrates various customer service functions for a seamless workflow.

**Comprehensive Social Media Management:** Sprinklr receives praise for its robust social media management capabilities, including social listening, content marketing, and customer feedback management.

**Real-Time Data Insights:** User reviews consistently mention Sprinklr's ability to provide real-time data insights through its robust analytics, enabling businesses to optimize customer interactions effectively.

**Customization Options:** Sprinklr is lauded for its extensive customization options, allowing businesses to tailor the platform to their specific needs and maintain brand consistency.

**Centralized Customer Communications:** User reviews highlight Local Measure's ability to connect multiple communication channels into a single platform, simplifying customer interactions.

**User-Friendly Interface:** The platform is praised for its intuitive design and ease of use, allowing teams to quickly adapt and utilize its features effectively.

**Real-Time Customer Engagement:** Local Measure enables businesses to connect with customers in real-time across various channels, facilitating prompt responses and enhancing customer experience.

**Actionable Insights and Analytics:** The software provides valuable data and analytics on customer interactions, allowing businesses to understand customer sentiment and make informed decisions.

 Cons

 What we dislike about Sprinklr and Local Measure:

**Steep Learning Curve:** User reviews frequently mention that Sprinklr can be challenging to learn, especially for new users, due to its extensive features and complex interface. 

**Overwhelming Functionality:** Some users find the platform's vast array of features overwhelming, making it difficult to navigate and utilize effectively without proper training. 

**Limited Content Formats:** Sprinklr lacks support for certain content formats, such as Instagram story videos and polls, which can restrict the types of content users can share. 

**High Cost:** Sprinklr's pricing is considered high, especially compared to other similar tools, with additional costs for premium features like dedicated customer support. 

**Pricing:** User reviews mention a price of $41,988.00, which could be cost-prohibitive, especially for smaller businesses.

**Limited User Reviews:** Some platforms have a low number of reviews, making it difficult to get a comprehensive view of the software's strengths and weaknesses from experienced users.

###  Our Review

 How do you sprinkle a little joy into your customers' experience? User reviews from the last year indicate that Sprinklr, a comprehensive customer experience management platform, might just be the tool to achieve that. Users consistently praise Sprinklr for its robust analytics and reporting functionalities, which provide invaluable insights into customer behavior and sentiment. This granular understanding of the customer journey allows businesses to tailor their interactions for maximum impact, a crucial factor in today's competitive landscape. For instance, one user highlighted how Sprinklr's AI-driven sentiment analysis helped them identify a surge in negative feedback related to a specific product feature, enabling them to address the issue proactively and mitigate potential damage to their brand reputation.However, this depth of functionality comes at a cost, both literally and figuratively. Users frequently point out that Sprinklr's pricing can be prohibitive, particularly for smaller businesses with limited budgets. Additionally, the platform's extensive feature set can be overwhelming for new users, often necessitating formal training to unlock its full potential. This steep learning curve can be a significant barrier to entry for some organizations, especially those without dedicated IT resources. Despite these drawbacks, Sprinklr's ability to unify customer interactions across multiple channels, from social media to email to live chat, is a major differentiating factor that resonates strongly with users. This centralized approach streamlines workflows and empowers teams to deliver a consistent and personalized customer experience across all touchpoints.In conclusion, Sprinklr emerges as a powerful ally for large enterprises seeking a comprehensive solution to manage and elevate their customer experience. Its robust analytics, unified platform, and extensive feature set provide unparalleled insights and control over the customer journey. However, its complexity and cost might make it a less suitable option for smaller businesses or those with limited technical expertise. For these organizations, exploring alternative solutions with a shallower learning curve and more budget-friendly pricing models might be a more prudent approach. 

[Show more](#) 

 Is Local Measure the right measure of success for your business? This analysis of Local Measure Engage, a customer experience and task management software, examines user feedback to determine if it's the right fit for your company. Local Measure Engage has garnered largely positive reviews from users, who praise its user-friendliness and effectiveness in centralizing customer interactions. Users particularly appreciate its ability to connect multiple communication channels, providing a unified view of customer interactions. One user, an enterprise customer, lauded the platform as the "best tool for improving customer experience," highlighting its elegant design and ability to track sales and monitor the entire retail channel. Another user emphasized the software's capacity to streamline social media engagement across multiple hotel properties. However, some users pointed out the software's high cost compared to competitors as a potential drawback. Despite this, the overwhelming sentiment is that Local Measure Engage is a powerful tool for businesses seeking to enhance customer service and satisfaction through advanced contact center solutions. Its intuitive interface, comprehensive features, and focus on personalization make it well-suited for businesses of all sizes looking to elevate their customer experience. 

[Show more](#) 

###  Key Features

* **Case Management:** Quickly resolve issues by identifying sentiments and automatically routing customers to the appropriate resources and agents.
* **Omnichannel:** Engage with customers across several channels, including messaging platforms, social media sites, virtual communities and more.
* **Self-Service Chatbots:** Use conversational bots to solve general and recurring customer queries at scale. Humanize automated interactions by following language change, context and cues; seamlessly hand-over to agents when necessary. Customize chatbots for every channel.
* **Digital Community:** Provide customers with a forum to post their issues and solutions.
* **Feedback:** Gather feedback in real time and across multiple digital channels through CSAT and NPS surveys. Segment results based on locations, channels, products, queues and groups. Automatically receive alerts for negative sentiment.

[read more...](#) 

* **Real-Time Feedback:** Capture customer feedback instantly through surveys and interactions, allowing for immediate response and service recovery.
* **Social Media Integration:** Seamlessly connect with major social media platforms to monitor and engage with customer conversations in real-time.
* **Location-Based Insights:** Utilize geolocation data to understand customer behavior and preferences at specific venues or locations.
* **Sentiment Analysis:** Automatically analyze customer sentiment from text inputs to gauge overall satisfaction and identify areas for improvement.
* **Customizable Dashboards:** Tailor dashboards to display key metrics and insights relevant to your business needs, enhancing decision-making processes.

[read more...](#) 

###  User Sentiment Summary

 Sprinklr has a user sentiment rating of 80 based on 879 reviews. Local Measure has a user sentiment rating of 86 based on 10 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 879 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 10 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 80%

of users recommend this product

 Sprinklr has a 'great' User Satisfaction Rating of 80% when considering 879 user reviews from 5 recognized software review sites.

 86%

of users recommend this product

 Local Measure has a 'great' User Satisfaction Rating of 86% when considering 10 user reviews from 1 recognized software review sites.

 User Review Scores

**FinancesOnline** 

**4.1** (14) 

 n/a 

**G2.com, Inc** 

**4.0** (702) 

**4.3** (10) 

**GetApp** 

**4.2** (57) 

 n/a 

**Gartner, Inc** 

**4.1** (33) 

 n/a 

**TrustRadius** 

**3.9** (73) 

 n/a 

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ Sprinklr Alternatives](https://www.selecthub.com/customer-experience-software/sprinklr/alternatives/) 

[ Local Measure Alternatives](https://www.selecthub.com/customer-experience-software/local-measure/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]() 

Our analysts compared Sprinklr vs Local Measure based on data from our 400 point analysis of Customer Experience Software, users reviews, and our own crowdsourced data from our free software selection platform. 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Customer%20Experience%20Software)

###  Top Alternatives in Customer Experience Software 

[  Alchemer ](https://www.selecthub.com/p/survey-software/alchemer/) [  Alida ](https://www.selecthub.com/p/enterprise-feedback-management-software/alida/) [  AskNicely ](https://www.selecthub.com/p/customer-experience-software/asknicely/) [  Birdeye ](https://www.selecthub.com/p/reputation-management-software/birdeye/) [  Forsta ](https://www.selecthub.com/p/experience-management-software/forsta/) [  Gainsight CS ](https://www.selecthub.com/p/customer-success-software/gainsight-cs/) [  GetFeedback ](https://www.selecthub.com/p/customer-experience-software/getfeedback/) [  InMoment ](https://www.selecthub.com/p/customer-experience-software/inmoment/) [  Medallia ](https://www.selecthub.com/p/experience-management-software/medallia/) [  Qualtrics XM ](https://www.selecthub.com/p/experience-management-software/qualtrics/) 

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###  Head-to-Head Comparison

![Sprinklr Software Tool]() 

![AskNicely Software Tool]() 

[Sprinklr VS AskNicely](https://www.selecthub.com/customer-experience-software/sprinklr-vs-asknicely/) 

![Sprinklr Software Tool]() 

![CXone Software Tool]() 

[Sprinklr VS CXone](https://www.selecthub.com/customer-experience-software/sprinklr-vs-cxone/) 

![Sprinklr Software Tool]() 

![Genesys Software Tool]() 

[Sprinklr VS Genesys](https://www.selecthub.com/customer-experience-software/genesys-vs-sprinklr/) 

![Sprinklr Software Tool]() 

![GetFeedback Software Tool]() 

[Sprinklr VS GetFeedback](https://www.selecthub.com/customer-experience-software/sprinklr-vs-getfeedback/) 

![Sprinklr Software Tool]() 

![Helpshift Software Tool]() 

[Sprinklr VS Helpshift](https://www.selecthub.com/customer-experience-software/sprinklr-vs-helpshift/) 

![Sprinklr Software Tool]() 

![InMoment Software Tool]() 

[Sprinklr VS InMoment](https://www.selecthub.com/customer-experience-software/sprinklr-vs-inmoment/) 

![Sprinklr Software Tool]() 

![Jebbit Software Tool]() 

[Sprinklr VS Jebbit](https://www.selecthub.com/customer-experience-software/sprinklr-vs-jebbit/) 

![Sprinklr Software Tool]() 

![Nextiva Software Tool]() 

[Sprinklr VS Nextiva](https://www.selecthub.com/customer-experience-software/nextiva-vs-sprinklr/) 

![Sprinklr Software Tool]() 

![Qualfon Software Tool]() 

[Sprinklr VS Qualfon](https://www.selecthub.com/customer-experience-software/sprinklr-vs-qualfon/) 

![Sprinklr Software Tool]() 

![Tenfold Software Tool]() 

[Sprinklr VS Tenfold](https://www.selecthub.com/customer-experience-software/sprinklr-vs-tenfold/) 

![Sprinklr Software Tool]() 

![Uxpressia Software Tool]() 

[Sprinklr VS Uxpressia](https://www.selecthub.com/customer-experience-software/sprinklr-vs-uxpressia/) 

![Sprinklr Software Tool]() 

![Verint Software Tool]() 

[Sprinklr VS Verint](https://www.selecthub.com/customer-experience-software/sprinklr-vs-verint/) 

**Need expert advice?** Let us know, we're here to help you [GET ADVICE NOW](https://pmo.selecthub.com/guided-services/?category=Customer Experience Software) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

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![SelectHub Products Cost and Pricing Guide]() 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Customer%20Experience%20Software)

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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