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Benefits and Insights

Why use Prescience Self-Service Adviser?

Key differentiators & advantages of Prescience Self-Service Adviser

  • Increase customer satisfaction: Reduce the customer effort required to find essential knowledge - deliver the results customers expect and delight them by anticipating their subsequent actions.
  • Superior answer accuracy: Leverage patented machine intelligence technology to determine true customer intent and deliver exceptional first page accuracy.
  • Fewer escalations: Empower customers with an intelligent self-service experience. Improve online adoption and eliminate unnecessary escalations.
  • Convert more online sales: Personalize knowledge delivery with intentional product promotions and turn self-service interactions into online sales conversions.
  • All the advantages of an enterprise cloud solution: Improved deployment times, flexible subscription-based pricing, enterprise-grade cloud security and global performance.
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