What is Oracle Engagement Cloud (SMB)?
Benefits and Insights
Key differentiators & advantages of Oracle Engagement Cloud (SMB)
- Artificial Intelligence: Oracle Engagement Cloud's Artifical Intelligence algorithms offers win probability scores to assist in prioritizing sales opportunities and offer automated recommendations for next best sales actions.
- Sales Performance Management: Oracle Engagement Cloud helps to align territories, initiate rewards and sales incentives, identify successful selling techniques and offer in-context coaching.
- Seamless Integration: End to end integration enables seamless information flow across the entire Oracle’s solution suite allowing sales and other teams to work using the same granular customer view.
- Interactive Reporting: It provides prebuilt reports and custom reporting options for deeper insights. The solution delivers Process Aware BI for simple reports and infolets to advanced, interactive visualizations that support decision making.
- Native Mobile Apps: The Oracle CX Cloud Mobile App for iOS and Android includes the Oracle Sales Cloud Mobile, Call Report, and Deal Management apps to provide access to critical customer information on the go.
- Omnichannel Interactions: It organizes all customer interactions including live chat and screen-share sessions in one common location.
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Pricing for CRM Software
Oracle Engagement Cloud (SMB) Reviews
The following reviews for Oracle Engagement Cloud (SMB) are taken from the SelectHub ReviewFeed which collects and aggregates reviews from across a variety of online review platforms such as Capterra, Software Advice, Gartner Peerinsights, PC Mag and G2 Crowd.