What is Oracle E-Business Suite CRM?
Oracle's integrated Customer Relationship Management (CRM) solution is a set of applications that give you information-driven sales, service, and marketing. Oracle CRM is built on an open, standards-based architecture that streamlines business processes, improves data quality, and allows all your key divisions to draw from the same source of data. With Oracle CRM, your company owns the single best tool for customer success—accurate information.
Benefits and Insights
Why use Oracle E-Business Suite CRM?
Key differentiators & advantages of Oracle E-Business Suite CRM
- Oracle Channel Revenue Management - speed implementation, optimize system performance, and streamline support—all while maximizing your return on investment
- Oracle Marketing - provides true information-driven marketing, enabling you to plan, execute, and analyze marketing campaigns and complex trade promotions
- Order Orchestration and Fulfillment - drive responsive and accurate product delivery across a variety of order capture and fulfillment methodologies and systems
- Oracle Sales - increase selling effectiveness by using consistent enterprise information in every phase of the sales process.
- Service Management - provides true information-driven customer service—service that enables your agents and technicians to meet and exceed customer expectations by empowering them with information that is consistent, accurate, and actionable.
Top Competitors Alternatives
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