Benefits and Insights

Why use

Key differentiators & advantages of

  • Visualize Details in a Timeline: The timeline layout is’s version of a Gantt chart, though its capabilities slightly differ. Timelines use information already loaded into a board’s timeline columns to provide a visual display. Users can toggle between different views based on the enabled columns. Adjusting timeline durations and dates can be done by simply dragging and dropping. 
  • Create Flexible Workflows: The software enables users to create different layouts within each table by using unique field types. Attachments, checkboxes, links to records, multiple selection dates and other options are available to configure a table that fits each project’s needs. 
  • Increase Team Collaboration: Conduct individual and group conversations in the “Updates” section of a task. Specific users can be tagged with @mentions. Anyone can attach files either directly to messages or under the “Info Boxes” tab. Users can see a centralized view of all followed communications using the inbox feature. The system can also send notifications, either within the platform or straight to email. 
  • Integrate With Other Tools: integrates with popular apps like Gmail, Google Drive, Slack, Zapier and Dropbox. It also connects with Trello. The program uses the REST JSON API, which allows users to handle cross-origin resource sharing (CORS) requests. An API token authenticates these requests. 
  • Use a Kanban Layout: After adding the Kanban view as an option, users can switch the default board layout to Kanban mode. The drag-and-drop interface allows for the easy rearrangement of cards. All of the information from a board, such as conversation threads, status and used columns, can be accessed and edited by clicking on the accompanying card. 

Industry Expertise’s diverse client base of more than 70,000 teams can be found in 141 countries and is spread across more than 200 industries. A sampling of sectors represented includes financial services, real estate, nonprofit, electronics, media and entertainment, food and software.’s customer list features names like WeWork, The Discovery Channel, Fiverr, Frost & Sullivan, Philips and United Way.

Key Features

  • Pulses: Pulses in are equivalent to individual tasks, though they can represent various aspects as determined by users. A pulse can contain information configured specifically for a project — for example, timeline, priority, owner, status and other details. Links and tags can also be added. 
  • Boards: Boards act as the main framework for organizing a project’s information. They include the ability for users to structure individual items and groups of items based on project phase, duration (e.g., a single month) and other layouts. High-level boards provide an overview of a team’s work by combining all boards into a single, summarized view. Users can set different access levels for boards, organize their order by dragging and dropping and sort them into folders. 
  • Groups: This feature allows users to combine related pulses into sections on a board. Groups can represent any set of information. Moving pulses between groups is a simple matter of dragging and dropping. Each group is color-coded and takes only a few clicks to be created or deleted. 
  • Templates: has dozens of pre-built templates to choose from. However, they merely provide a starting point and can be configured based on a team’s project needs and processes. 
  • Reports: Although reports aren’t automated, they allow users to gain a big-picture view of key project information in real time. Basic options include using global search or looking at the progress, timeline or tag columns of a high-level board. At the individual board level, users can also enable the board filter and select which values to include. The search and filter views can export results to Excel. The chart view offers the greatest detail, allowing users to configure inputs. Bar, line and pie chart views are also available. 
  • Dashboards: This feature lets users aggregate project data into a single view. Widgets provide the ability to set up the dashboard with information that users care about. The 15 options include a battery for tracking progress, a countdown clock, a live stream of updates from boards, a team time tracker, a to-do list, a feed of updates that mentioned a particular view and a llama farm to view status distribution for tasks. Suite Support

mail_outlineEmail: Reach the support team via email or by sending a message using a simple form. Support is available 24/7.
phonePhone: Phone support is available by calling +1 (201) 778-4567.
schoolTraining: A knowledge base offers free, self-guided articles. There are also webinars and video tutorials available. For paid training, users can turn to partners. Professional service topics include data migration, consulting and implementation, integrations, personalized training and onboarding.
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