Get in touch with people on your website and point them in the right direction. Livechat does the heavy lifting phone and email can't handle- get rid of long queues and surprise customers with instant answers.
- Quickly respond to your customers and handle several chats at once using the chat improvements.
- Keep the communication going and handle cases via tickets.
- Fine-tune the look of your live chat and develop your brand awareness.
- Assign case-specific tags to chats and tickets to easily find them in the Archives.
- Share file with your website visitors over chat.
- A wide range of applications you can use to monitor your site and chat with visitors.
- Easy access to your previous communication with visitors.
- Encourage your online visitors to start a chat with you through a personalized chat greeting or a custom chat button.
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