Benefits and Insights

Why use Live Chat Software?

Key differentiators & advantages of Live Chat Software

  • Use our live chat software to increase e-commerce sales by interacting "live" with your website visitors. This live chat service will allow you to display a "chat now with us" button on your site website visitors can click on to talk one-to-one with you or your staff. You can even "invite" visitors to chat by alerting their web browser! 
    Through the use of a web-based "operator" console, watch as visitors arrive on your site in real time. See details of where each visitor is from (city/state/country), how they found your site (referrer), web pages viewed by them, browser in use, IP address, and more!
  • Website visitors often have questions regarding your products and services but don't want to wait for an answer. Live chat software gives you an opportunity to assist the website visitor, and get their attention, before they leave.
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