What is IBM CRM?
With CRM enhancements from IBM, midsize businesses can gain faster insights, enable real-time decision-making and deliver customized experiences that increase customer loyalty and attract new customers. By integrating CRM solutions that are specially designed and priced for midsize businesses, businesses can gain valuable insights from customer data to enhance the customer experience, while adding to their bottom line.
Benefits and Insights
Why use IBM CRM?
Key differentiators & advantages of IBM CRM
- Essential reporting, analysis, dashboard, scorecard, planning, budgeting and forecasting capabilities at an affordable price
- Build accurate predictive models quickly and intuitively, without programming
- Rapidly connect your hybrid world of public clouds, private clouds, and on-premise applications
- Keep your team connected with email, online meetings, mobile apps and other social collaboration tools
- Sugar—an IBM global alliance business partner—delivers an open source CRM solution
- Achieve business objectives with IBM Global Business Services and Microsoft solutions
- 0% financing over 12 months when purchasing new IBM software licenses and first-year subscription and support charges