Commence CRM is a robust highly flexible customer management solution for the middle market. Commence offers customers the “Freedom of Choice” to deploy the CRM solution on premise or hosted ondemand via the cloud. What differentiates Commence CRM from other CRM solutions starts with an intuitive, friendly user interface that makes the product extremely easy to navigate and easy to use. The product’s modular design enables Commence customers to select only the CRM functionality they require for their business and offers a comprehensive suite of business software that includes, contact management, lead management, sales management, help desk, document management, project management and analytical reporting. Commence CRM also integrates with Microsoft Outlook for e-mail, calendar and task as well as integration with QuickBooks by Intuit and mobile devices such as the iphone, Blackberry, Android and Windows Mobile. The CRM software is also available on the Apple Mac.
Commence CRM is an all-in-one CRM solution with one centralized database. People from all departments that need access to vital customer information can get it without having to jump from system to system. This level of integration has shown to significantly impact productivity and business performance. Commence CRM however is modular in design which allows customers to select only the functionality they require today with the ability to add functionality when required.
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