What is Clixifix Customer Care, simplified.?
clixifix® is software for better Customer Care.
Benefits and Insights
Why use Clixifix Customer Care, simplified.?
Key differentiators & advantages of Clixifix Customer Care, simplified.
- clixifix was designed to take the headache out of Customer Care by putting all of your reported issues in a single place, enabling you, your team, your clients and your Sub-contractors to manage them together from one secure shared application.
- Housebuilders and commercial contractors know how important it is to track their companies performance in responding to defects and repairs. E-mails and spreadsheets can't tell you how quickly you are solving your customer care problems but our dashboard and bespoke reports can. No new home-owner or commercial client likes to explain their issues twice; view their data in real time on clixifix, provide an accurate up-date on reported defects and repairs and solve their problems quickly.
- 100% web-based, no software to download or install, no training required. You and your team will see the benefits in a matter of days. Forgot to close a ticket before you left the office? No problem, just sign in to clixifix from home! Choose who receives notifications, they can keep up to date in real time with your clixifix activity via notifications on the go.
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