Benefits and Insights

Why use Cogent Communications, Inc.?

Key differentiators & advantages of Cogent Communications, Inc.

  • FULL SLA. Our SLA guarantees 100% global network availability, 99.9% packet delivery, less than 45 milliseconds roundtrip latency and proactive outage notification within 15 minutes. 
  • FULL RACK. In most of our locations we offer a full (39U) rack where others might offer a half or a third. The rack includes a cross connect to Cogent bandwidth at no cost, /29 IP addresses and competitively priced 20- or 30-amp circuits. 
  • RAPID INSTALLATION. Your service will be installed in 17 days or less—guaranteed. Most service installations average just 8 days. 
  • CUSTOMER SUPPORT. Technical expertise is just a phone call away 24 hours a day, 7 days a week, 365 days a year. 
  • MONITORING. All data centers are monitored 24x7, as is our network.
  • OTHER SERVICES. Select from Dedicated Internet Access, Ethernet Point-to-Point or Helping Hands.
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