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Benefits and Insights

Why use Service Automation?

Key differentiators & advantages of Service Automation

  • This highly flexible and configurable SaaS (Software as a Service) platform lets you initiate and validate work performed in the field and manage all planned & demand service requests and proposals & invoices across all trades, categories, and locations. 
  • ServiceChannel Service Automation helps keep external contractors accountable for work they have performed or have agreed to perform and most importantly, provides unbiased, independent data on third-party contractor performance. 
  • Whether external contractors are being managed by your own in-house facilities staff, a third-party service management broker, or both, ServiceChannel keeps you in data-driven control. 
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