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IFS Enterprise Asset Management (EAM)

Asset-intensive industries are facing a number of different challenges. Perhaps one of the biggest is the need to balance plant lifecycle cost with the total productivity of the plant. Finding that perfect balance is what successful asset management is all about—and IFS helps you do just that. IFS Applications facilitates full asset lifecycle management by offering highly usable tools for reliability-centered maintenance (RCM), preventive maintenance, workforce managmenet, capital project management, overall equipment efficiency and mobility. Supporting functionality includes document management, maintenance inventory, contract management, document management, engineering, and even finance. IFS Applications gives you all you need to maximize the productivity of your capital assets.

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eMaint CMMS

Since 1986, eMaint’s CMMS solution has been reshaping how organizations manage maintenance management. eMaint delivers a robust, yet easy-to-use, feature-set that helps organizations save valuable time and money by better organizing, planning and managing maintenance activities.

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Maintenance Connection

Maintenance Connection is a Web-based software system for maintenance management. The system optimizes lifecycles of assets, tracks and manages maintenance costs, provides insight on possible equipment failures, streamlines labor efforts, and performs other crucial tasks for meeting the needs of maintenance and facility management professionals.

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Hippo CMMS

Hippo CMMS is a powerful, user friendly web-based maintenance management solution for applicable to facilities in manufacturing, healthcare, hospitality, education, municipalities, telecommunications and more. This application comes equipped with tools to optimize work order management, preventive maintenance, assets and equipment, inventory and spare parts management, vendors and resources. This CMMS is suitable and completely scalable for small, medium and large organizations. Hippo comes with customizable dashboards and interactive drawings of site maps and floor plans.

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Asset Essentials

Dude Solutions' Asset Essentials™? is a cloud-based maintenance management solution developed to support asset-centric operations. With our software, users can improve their processes where they live, work and play with streamlined workflows and advanced maintenance. Key functionality supports operations teams across departments with enhanced real-time visibility into work orders. Improve labor operations, manage inventory and extend the life of your assets all in an agile, user-friendly solution.

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ManagerPlus

ManagerPlus is an innovative asset and maintenance management solution that helps companies increase their return on investments while decreasing costs of operation. ManagerPlus links asset management, maintenance management, inspections, work requests, inventory, and purchasing functions together for quick and easy viewing and responsible decision-making. Scalable and modular in design it boasts cloud architecture (SaaS) with mobile functionality or can be hosted on premise. Since 1992, ManagerPlus has had the singular focus of creating and maintaining the very best maintenance management software on the market.

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Facilities Mgmt eXpress

Empower facilities managers and occupants of managed facilities to manage resources and equipment easily and cost effectively. Through the use of the latest cloud-based technology coupled with the management team's extensive knowledge of energy systems and facilities, FMX™ suite of services built around a simple calendar interface.

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MAPCON

MAPCON is a computerized maintenance management system that offers standalone asset management, preventive maintenance, work order management, and more. The solution is available to be purchased outright, or it can be paid for on a monthly subscription basis. It can be used for just one site or multi-site enterprises.

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iMaint

iMaint is an CMMS/EAM system that centralizes data and automates maintenance management tasks to help you save time and lower operating costs. Features include Work Orders, Work Requests, Preventive Maintenance, Scheduling, Assets, Inventory, Purchasing and more. With a simple and easy-to-use interface, maintenance personnel feel comfortable using iMaint. The system is suitable for organizations of all sizes, can easily be expanded to multiple sites and includes free updates. iMaint offers a flexible pricing structure, with costs as low as $60 per user per month.

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Axxerion

Axxerion is a cloud-based computerized maintenance management system (CMMS) designed to bring efficiency and cost savings to any size company in different sectors including real estate, corporate, healthcare, education, retail, residential, manufacturing, service providers and construction Users can track and manage service requests, work orders, preventive (scheduled) maintenance, surveys, inventory of parts and financials and budgeting. Axxerion CMMS includes complete scheduling, reminders and online access using mobile phones and tablets. Axxerion manages buildings, areas, assets and equipment with their complete history and budgeting for updates and upgrades.Axxerion is role-based and everything needed is laid out for the users is on their home pages.Axxerion provides expert implementation with unlimited support via phone, email and live chat). Every client works with a project manager who is familiar with their implementation and is ready to help at any time.Axxerion is highly configurable. The screens and workflows can be changed by clients without any programming. The system grows and evolves with a client the needs change.Supported Operating System(s) include: Windows, Mac OS, Linux, iOS, Android, all of the popular web browsers on any platform

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NetFacilities

Web-Based Facilities Management and Maintenance Tracking Software | Products Unlimited Users Access, No Per User FeesCMMS Online - A Complete Web Based Management Solution: Our Computerized Maintenance Management Software (CMMS) includes a preventative maintenance feature. The most common use of CMMS is to submit, schedule, and manage work orders while collecting and maintaining comprehensive data about facilities, properties, and assets. In the busy world of facility and property management, it is nearly impossible to know the maintenance status of assets when they are distributed across a large area. Often it's only when assets fail or breakdown or the number of complaints increase that service requests are submitted and require immediate attention; or, we wait until more assets breakdown to address the repairs. Firms and maintenance managers seek increased reliability to prevent such equipment breakdowns.

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Service Automation

ServiceChannel provides facilities managers with a single platform to source, procure, manage, and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality, across all trades, locations, and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. ServiceChannel Service Automation is an integrated suite of web- and mobile-based solutions to help manage the entire process of facilities management, including finding contractors and suppliers, entering all planned and demand service requests, tracking work orders, and processing payments. There are currently two different packages to meet your business' needs: Service Automation Essentials and Service Automation Professional. More than 500 leading global brands use ServiceChannel daily to conduct business with 50,000+ contractors at more than 300,000 locations in 63 countries. These customers use ServiceChannel solutions daily to help optimize millions of transactions and billions of dollars of facilities management spend annually.

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Infor EAM / Infor CMMS (Hospitality)

Infor EAM is the most configurable enterprise-grade asset management solution on the market. It gives you the power to improve capital asset management in ways that increase reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and support sustainability initiatives. Available in industry-specific editions, it also gives you unparalleled flexibility to zero in on the specialized, industry requirements that can turn your company's asset management into a competitive advantage.

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CHAMPS CMMS/EAM

CHAMPS Software builds powerful, easy to use web-based computerized maintenance management systems, providing you with superior tools for managing your maintenance operations. Don’t let complex or cumbersome software solutions hold you back, upgrade your maintenance with CHAMPS today. Our CMMS and EAM software has provided organizations with the ability to manage their maintenance operations while reducing costs and improving workforce efficiency since 1976. Powerful yet affordable, the CHAMPS CMMS and EAM solution empowers those looking to get the most out of their maintenance programs.

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Mpulse

To customers around the world, MPulse Means Maintenance Success. MPulse CMMS software provides reliable scheduling, tracking, and reporting tools for equipment and facilities maintenance organizations. MPulse CMMS software is available for purchase or as an annual subscription, and it can be hosted locally or in the cloud. Four scalable solutions are available, with each subsequent edition offering additional features that build on previous editions, making it easy to add features as organizational needs change.

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Bigfoot CMMS

Maintenance software can vary from basic systems to very complex solutions. Bigfoot takes the best of both worlds – simplicity of design and powerful functionality – to give you an Enterprise CMMS solution that’s Quick to Learn for Quick Results™.

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Maintenance5000

Maintenance5000 is a complete CMMS with mobile capabilities. The system seamlessly integrates with an organization's central asset register to facilitate the management of all planned and reactive maintenance. Maintenance5000 is a robust maintenance management software that includes the following features:Syncs with Asset Register for complete audit trail. Helpdesk work requests logged remotely via web browser for real -time job status updates. Generate work orders directly from help desk work requests and view employee proximity to improve response. a Color coding enables job prioritization. Complete planned maintenance scheduling capabilities. Predefined templates for standard jobs enable the fast creation of breakdown work orders and maintenance plans. 'Availability Calendar' for employees shows availability, proximity to job, and employee charges. Associate employees with skills and trade. Track work orders using color-coded records that define current, completed, and overdue jobs. User-definable work analysis fields include job type, priority, and defect codes on work orders. Attach documents, pictures, hyperlinks, and AutoCad drawings to work orders. Mobile maintenance is available on iOS, Android, and Windows Phone.Comprehensive stores management tool integrates with ERP and purchase ordering. Contract Maintenance and SLA management tools. More than 100 standard reports included. Flexibility to create customized reports. Incident Logging application for recording accident details.

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Crown Implementation, Data Cleansing and Staff Augmentation

Crown Maintenance Solutions works collaboratively with your team to determine pain points in your data and how to remedy them. Our proprietary cleanse process takes your existing data, in it's current form and reinvents it into World Class Standards. We work diligently with your team to ensure data integrity, and establishment of forward processes to maintain the integrity of the newly cleansed data. The entire exercise puts your department in control of both it's inventory, and it's data, allowing for increased efficiency of workflow and substantial cost savings.

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Field Eagle

Field Eagle is a preventive maintenance framework that allows for additional desired capabilities to be configured to your needs. With a powerful inspection and asset tracking backbone, it integrates with other data systems to maximize operational, reporting and productivity goals. Digitize your preventive maintenance, EHS, maintenance management and field operations to achieve real-time communication, visibility and risk management control. High risk industries capitalize on operational efficiency as a competitive advantage.

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Fiix Software

Fiix Inc. creates easy-to-use, intelligent maintenance management software that empowers businesses to organize their maintenance departments and turn data into actionable insights. Its innovative, multi-tenant cloud-based CMMS mobilizes the maintenance workforce with an unparalleled mobile experience and seamlessly interfaces with enterprise software to connect your entire organization—revolutionizing how thousands of companies’ worldwide schedule, organize, and track maintenance.

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Avantis Enterprise Asset Management

Avantis delivers a comprehensive Enterprise Asset Performance Management solution. At the core is maintenance repair and operations, spares and inventory management and procurement. These are augmented with condition management solutions for actionable predictive maintenance and role-based decision support. Invensys Asset Performance Management solutions help deliver superior business performance.

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Sprocket CMMS

Sprocket CMMS provides an intuitive and simplified user experience that goes beyond basic Facility Maintenance, but also incorporates the major components of Total Facility Management such as, Inventory Control, Reporting, Preventive Maintenance, and Capital Asset Management in order to maintain competitive and high-performance facilities.

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UpKeep Maintenance Management

UpKeep allows users to snap a picture of a broken piece of equipment, create a work order, and send it off to their technician for repair - all from a mobile device. UpKeep is perfect for facility, property, restaurant, and manufacturing managers looking to improve communication by enabling real-time status updates for your team. It is a modern, intuitive, and customizable CMMS that is proven to expedite workflow processes.

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FastMaint CMMS

FastMaint is a computerized maintenance management system (CMMS) for work order management in your maintenance plan. Besides breakdown maintenance use it to create preventive maintenance checklists and a preventive maintenance schedule for your equipment facilities management. Asset tracking, maintenance planning putting together a preventive maintenance plan will be a lot easier! Inventory management software features help with tracking and re-ordering maintenance spares and supplies. Use it for onsite maintenance or field service management.

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GuideTi

With Guide Ti, organizations increase the reliability of their supply chain, improve employee productivity and optimize their inventory management. In addition to ensuring compliance with the standards and laws that regulate a client’s industry, Guide Ti monitors service contracts, guarantees and licenses efficiently and ensures that important information reaches the right people resulting in better business decisions.

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Maxpanda CMMS

Maxpanda Work Order CMMS Software offers a suite of tools that includes integrated asset management, inventory management and preventive maintenance. The system is web-based, allowing users access it from anywhere.

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MAXIMO Asset Management

IBM® Maximo® Asset Management is a comprehensive solution for managing physical assets on a common platform in asset-intensive industries. It offers “built in” mobile access, out-of-the box mapping, crew management and analytical insight.

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Maintenance Pro

With Maintenance Pro, you can track an unlimited number of pieces of equipment. Management is easier than ever, since you can store a description, make, model, serial number, photos, and more for each piece of equipment. 30 custom fields provide the flexibility you need to store information unique to your array of equipment. If using meter tracking, you can select from hours, miles, kilometers, revolutions, gallons, counts, copies, or define your own customized meter type for any piece of equipment.

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eRPortal CMMS

The eRPortal Software Group provides enterprise asset management and materials management software products and SaaS applications that enable companies to optimize operations, maintain assets and infrastructure, and manage all related materials, resources, and logistics. The software has been developed with an architecture that provides customers a solution that is exceptionally easy to use; with an interface that is configurable based on an individual’s daily tasks and organizational role. eRPortal has customers in multiple market segments and has developed lasting business relationships with Fortune 500 corporations, municipalities and utilities across the country, and the nation’s most prestigious educational institutions.

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MicroMain CMMS

MicroMain CMMS software makes it easy to manage maintenance and reduce costs. Our award-winning solutions have been saving organizations time and money for over 20 years. Our customers enjoy MicroMain’s: Ease of Use / Simple Navigation; Flexible Reporting; Streamlined Implementation; Friendly, Accessible Technical Support; and Outstanding Value.

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ArcGis

ArcGIS Online is a complete, cloud-based mapping platform. Make and share beautiful maps, and do everything in between. It’s possible only with ArcGIS Online, a scalable and secure software-as-a-service hosted by Esri.

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SAP Enterprise Asset Management

Build a solid, standards-based foundation for managing your physical assets – whether your business relies on production equipment, power grids, machinery, vehicles, or facilities. Our enterprise asset management (EAM) software can help you increase operational efficiencies, improve asset usage, reduce costs, and better manage capital expenditures throughout the asset lifecycle.

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Last updated on September 21st, 2018

How to Evaluate Computerized Maintenance Management Systems

CMMS Tracks, Manages, Maintains and Optimizes Equipment, Fleets and Facilities

The purpose of a computerized maintenance management system (CMMS) is to computerize the daily maintenance and upkeep functions of your organization’s assets. CMMS is one of the most varied markets out there, and setting firm goals for your needs can make all the difference when selecting a platform. This guide will set out what you should expect from a CMMS system, the differences between CMMS and facilities maintenance or enterprise asset management systems, and some CMMS selection guidelines and tips.

Executive Summary

  • CMMS serves to track, manage and maintain an organization’s assets.
  • Core CMMS functionality includes asset management, work order management, inventory management and maintenance management.
  • Extended CMMS capabilities include procurement, materials, program and fixed asset management, as well as reporting/BI tools and integration options.
  • When choosing a CMMS, buyers need to consider their goals for the system, their unique needs and their expectations from a vendor.

Quick Navigation of this Guide

Benefits and Functions of CMMS Systems

Computerized maintenance management systems (CMMS), enterprise asset management (EAM) solutions and facilities management (FM) software are used by asset owners and maintenance service providers to track, manage, maintain and optimize equipment, fleets and facilities.

Asset failures and lengthy repairs are not just a maintenance expense; they impact the productivity and performance of the organization as a whole. Failures that have health, safety or environmental (HS&E) consequences take a much greater toll.

The benefits of CMMS /EAM software helps to mitigate these risks by improving visibility and control of all asset and maintenance-related activity. It protects an organization’s enormous capital investment by enabling timely, effective inspections and maintenance of the assets and components, with the goal of maximizing uptime and efficiency, and prolonging their useful life. It helps to ensure that the parts and spares used in facility maintenance, repairs and overhauls (MRO) are stocked adequately, but not excessively, and are available when needed. It also provides a means to improve operational efficiency, reduce maintenance costs, increase asset availability, optimize the return on assets (ROA) and comply with regulations and industry standards such as ISO 55000.

Purchasers of CMMS/EAM/CAFM software seeking to achieve these objectives need to evaluate their implementation goals and weigh the functionality, technology and infrastructure options. Vendor experience and viability should also be compared.

Demonstrations of the selected software help to screen out solutions that are lacking in key capabilities or are not sufficiently intuitive. A detailed request for information (RFI) or request for proposal (RFP) will help to guide the demos and discussions and formulate a gap analysis. The vendor responses will help you develop your business case for funding and essential executive support.

EAM vs CMMS vs Facilities Management — What’s the Difference?

EAM (enterprise asset management) and CMMS programs are sometimes used interchangeably, but this isn’t quite correct. One way to look at it is that EAM contains a broader umbrella of functions and capabilities related to the lifecycle management of an organization’s assets, while CMMS has a narrowed focus on maintenance. Most EAM will feature CMMS capabilities, but not all CMMS will be able to perform EAM functions. Here’s an article to give you a more in-depth comparison of these types of software. Facilities management is an even more niche system that offers some limited CMMS and EAM capabilities with a focus on maintaining and managing facilities like apartment complexes or industrial plants.

CMMS Implementation Goals

Companies currently managing their assets, work and inventory using spreadsheets or homegrown systems will have very different needs than those already proficient with CMMS software. Available options range from standalone CMMS software to best-of-breed EAM solutions to enterprise resource planning (ERP) CMMS/EAM modules. Determine upfront your basic business requirements and goals, and get input from the vendors where required. These are some goals you can set for your CMMS programs to make the most of your implementation:

Improve Maintenance Performance and Consistency Based on Data

CMMS systems track data from your assets and record it in order to better perform maintenance before the asset breaks down. This preventive maintenance feature can schedule maintenance to reduce the need for repairs.

Prioritize Tasks and Reduce Miscommunications

With CMMS software, tasks can be assigned to individuals, prioritized and processed in an organized manner. No one will ever have to ask who is supposed to be performing a given task or if a task has been completed. Your email inbox will thank you for the reduced internal communication flow.

Automate Maintenance Processes

When tasks like maintenance reminders and work order organization can be automated, it reduces the need for users to manually track and manage maintenance needs. This not only frees up valuable time for more important tasks, it also reduces human error and streamlines workflow throughout the organization.

Increase Control Over Assets

It’s important to always be aware of the condition of your assets. CMMS software allows users to track minute details of individual assets such as warranty information, maintenance history and MTBF (mean time between failure) data.

Core CMMS Functionality

The base functionality in most CMMS solutions will satisfy the needs of companies trying to get a handle on maintenance and inventory efficiency and costs, reduce downtime and improve equipment reliability. CMMS/EAM solutions typically provide centralized databases for assets, inventory, bills of materials (BOMs) and pre-planned preventive maintenance (PM) work orders. Vendor, HR, documentation and other databases may be included or accessible through system integrations. Application interfaces are commonly available to integrate asset and maintenance costs with the corporate general ledger (GL).

CMMS/EAM software provides centralized visibility into all maintenance and inventory activities and requirements, as well as related costs. They enable efficient work planning and scheduling, help to ensure parts are on hand when needed (but not overstocked), and capture history to facilitate maintenance and capital investment decisions going forward.

The following modules make up the list of top features of CMMS software:

Asset Management

Asset management offers a range of features for keeping tabs on your organization’s assets. It stores a range of informational data like asset information such as images, documents, spare parts information, warranty info, serial numbers and installation dates, equipment locations and historical work order data. Your organization shouldn’t have to shuffle through filing cabinets to find critical operating manuals or physically inspect an an asset to read its ID tag. All relevant information related to asset management can be accessed through the system via different interfaces such as interactive floor plans for accurate asset mapping, a standard grid format, or even a calendar interface.

Work Order Management

Work order processing is the hub of an automated maintenance system. With this module users can assign tasks to users and prioritize them to ensure that everyone knows what needs to be done by whom and in what order. Work orders in a digital format are also more flexible than their paper counterparts, and allow users to update and modify them as needed.

Inventory management

Inventory management in a CMMS setting focuses on the tracking and organization of spare parts. It’s all too easy to run out of or misplace crucial parts which can set asset repair back significantly, costing you time and money. This CMMS feature is especially vital for large-scale maintenance activities and multi-site operations.

Maintenance Management

Maintenance management software will help schedule needed maintenance, but it goes above and beyond this essential feature too. Preventive maintenance software allows your CMMS to automatically schedule work orders for needed maintenance for individual assets, ensuring your equipment is always running at its best.

Extended Functionality

If best practices and operational excellence are in your sights, or you have specific requirements or seek to establish a competitive advantage, then you may need a more robust software solution.These are some more advanced features you may find useful in a CMMS platform:

Reporting/BI

You might not think you need business intelligence tools for your maintenance, but you’ll be surprised by how useful BI can be. Reporting and analytics tools offer a snapshot into the nitty-gritty details of your business, offering valuable insights. This data can be used to track KPIs across time, establish asset records and so much more. Some CMMS even offer industry-specific data visualizations to help you understand and track your assets.

Procurement Management

With CMMS systems, you don’t have to rely on a single purchasing manager. In CMMS maintenance software with this feature, users can create purchase requisitions within the CMMS system, negating the need to bounce around between different software systems.

Fixed Asset Management

Fixed asset management focuses on tracking and managing tangible assets (property, plants or equipment). Instead of waiting for assets to fail or fall into disrepair, CMMS platforms help you monitor asset depreciation and MTBF to better manage your assets.

Program Management

Any task or activity that impacts your organization’s performance can fall under the umbrella of program management. Some of the specific modules included in program management are budgeting, document management, timecard management and labor resource directories.

Materials Management

CMMS materials management allows users to track materials coming to and going from their facilities, classify those materials and ensure regulatory compliance of that transportation.

Integrations

If your needs are fairly simple, you probably won’t need anything but your CMMS. If you are part of a sprawling organization with multiple locations, you may find you need to utilize other programs like enterprise resource management (ERP) software or supply chain management software. If this is the case, you’ll need your CMMS to be able to integrate seamlessly with these other platforms to streamline workflows across your organization.

Compare CMMS Services

No single CMMS can be said to be "the best" — there is no one-size-fits-all solution. Therefore, it’s important to know what you need when going into the software selection process. To get started, check out our interactive requirements template to ensure you know what you need in a CMMS. Then, use this comprehensive CMMS software comparison chart to compare a range of vendors based on the features mentioned earlier. To get you started, we’ve compiled a collection of the most-frequently-shortlisted CMMS vendors of 2018:

Most Common CMMS Systems Featured in Buyer's Shortlists

This CMMS vendor shortlist is only a suggestion: SelectHub has a variety of resources to help you choose the perfect CMMS software for your company.

Questions To Ask Yourself

Before you can select a vendor from those above (or from one of our many other excellent vendors that might be a better fit for your organization) you need to know what you’re hoping to gain from a CMMS. Some important questions to ask your organization are:

  • What delivery method do you recommend for our organization and why?
  • What internal IT commitments will be required (roles, responsibilities, infrastructure components)?
  • How will the software, data, and infrastructure be secured from hackers, viruses, internal misuse, disasters and other possible hazards?
  • Does the software leverage the capabilities of the Internet of Things (IoT) and facilitate the convergence of IT and operations technology (IT/OT), such as connectivity with control systems (PLC/DCS/SCADA), sensors and PdM devices?
  • Do you want on-premise deployment, or would you prefer SaaS CMMS?
  • Is mobility supported for field and mobile personnel?
  • Are GIS/GPS/geolocation, route optimization and/or real-time data updates and alerts supported for field personnel and mobile assets?
  • Are online help and self-training options available to supplement (or replace) traditional classroom formats?

Questions to Ask Vendors

The caliber, experience and viability of the vendor should play a role in the software decision, in addition to their vision for the software. Before you settle on a vendor, find out:
  • Does the vendor have a proven track record of success, with customers and strategic partners willing to sing their praises as references and perhaps provide site tours?
  • Does the vendor’s project team understand the unique nature and needs of your specific business and industry?
  • Is the vendor actively investing in continuous software improvements or is this a lower-priority solution or module?
  • What is the implementation methodology and how successful is the vendor at delivering on time and within budget?
  • Does this vendor offer an open source CMMS option?

Conclusion

Carefully considered CMMS software decisions have the potential to deliver a rapid and significant return on investment (ROI). In certain industries, the cost of failure of critical equipment could be tens or hundreds of thousands of dollars per hour, if not higher. Examples of direct and indirect costs include equipment replacement or repairs, overtime, process material waste/scrap, lost revenue, loss of customer satisfaction, etc. In some cases legal and regulatory penalties could arise – particularly if personnel or community safety was sacrificed.

The recommendations in this buyer’s guide are intended to get the thought process started as you prepare to make this consequential decision, as every organization’s needs are unique. For a guided selection assistance, contact SelectHub for a range of free resources to help you choose the perfect CMMS software for your business.

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