It’s October, and Halloween is almost upon us. As we celebrate with candy, costumes and caramel apples, we all try to ignore the things that terrify us. Ghosts, ghouls and goblins are running amuck. Vampires are feasting on blood, rather than teenage angst. And those of us in business — at least, those who are looking to improve our business processes — are faced with the greatest horror of all: software selection (cue dramatic music).