CRM

3 Nonprofit CRM Software Features You Should Be Looking For

When your organization started—with noble intentions and a small donor pool—an Excel spreadsheet was probably the perfect place to manage donor data. Now your organization has grown, and while its intentions are no less noble, those spreadsheets are overworked and busting at the seams.

Jeff Gordy3 Nonprofit CRM Software Features You Should Be Looking For
Read More

Three Ways Nonprofit CRM is Unique

A few years ago one my former consulting clients came to me with a question. “My board member is questioning my purchase request for XYZ Nonprofit CRM database and asking why I can’t just use XYZ regular CRM package. How do I let him know we really do need this?!?!”

Andrew UrbanThree Ways Nonprofit CRM is Unique
Read More

4 Things to Consider When Choosing a Cloud CRM

Cloud-based CRM software is generally marketed “as a Service” or SaaS. Currently, the SaaS market as a whole is worth nearly $100 billion, and is expected to climb to roughly $133 billion within the next four years. That means businesses are taking cloud-based software seriously.

SelectHub4 Things to Consider When Choosing a Cloud CRM
Read More

The Difference Between CRM and Customer Lifecycle Management (CLM) Software

What is the difference between Customer Relationship Management (CRM) and Customer Life Cycle Management (CLM) software? It’s one that’s somewhat subtle, and there’s some ambiguity in how people perceive the market for these two types of enterprise resources. But while CLM and CRM are very similar, they’re not the same thing.

SelectHubThe Difference Between CRM and Customer Lifecycle Management (CLM) Software
Read More

Comparing Salesforce vs. Act! vs. Zoho

For companies looking at Customer Relationship Management dashboards, it’s important to get a tailored and customized solution that’s going to work for the business, rather than one that ends up confusing staff or hindering internal operations (see more from Gene Marks, a well-known expert on CRM, on HuffPo regarding using these tools the right way). Shoppers can look at a variety of types of functionality, along with pricing and service models, to figure out what works best for a particular business.

SelectHubComparing Salesforce vs. Act! vs. Zoho
Read More

Sales Force Automation Buyer’s Guide

When it comes to Sales Force Automation software, companies have a lot to choose from. In addition, choices about sales force automation take place in a much greater context, where firms are also choosing many other kinds of enterprise software. Deciphering some of the contrasts between SFA vendors often requires quite a bit of research into how different enterprise offerings work.

SelectHubSales Force Automation Buyer’s Guide
Read More

Will Cloud-Based CRM Systems Be Exclusively Used?

As customer data management becomes more complex, many businesses are switching to cloud-based CRM solutions. Even small businesses are beginning to adopt cloud CRM to integrate all aspects of marketing and sales. In the short period between 2008 and 2014, use of cloud-based CRM jumped from 12 percent to 87 percent, and the trend is showing no signs of slowing down.

SelectHubWill Cloud-Based CRM Systems Be Exclusively Used?
Read More

How to Find the Best CRM Software?

For businesses both large and small, the practice of tracking customers through piles of paper and Excel spreadsheets is quickly becoming a thing of the past. Customer Relationship Management (CRM) systems make it possible to not only record key customer information such as addresses and phone numbers, but also to track correspondence, sales pipeline data, and financial metrics. A good CRM system goes even further as it enables companies to design and deliver targeted marketing campaigns and to generate a meaningful cost-benefit analysis for each initiative.

SelectHubHow to Find the Best CRM Software?
Read More

The Differences Between Enterprise CRM and CRM for Small Business

Customer relationship management, or CRM, software is a useful tool for many corporations, but smaller companies often consider it to be too much of a burden to implement. Large-scale CRM solutions are not inexpensive, and companies may spend a great deal of time and resources analyzing the cost-to-benefit relationship.

SelectHubThe Differences Between Enterprise CRM and CRM for Small Business
Read More

How CRM Helps Improve Sales

An organization that relies on sales for revenue must run smoothly to be successful. Most sales-based organizations follow an established system that relies on data and content to operate. Sales content must be easy to create, simple for the sales team to access and pertinent to the prospective client.

SelectHubHow CRM Helps Improve Sales
Read More

How To Use CRM Reviews

In the current digital landscape, it is increasingly important for businesses to capture data on clients and prospects, compile analytics on marketing efforts, and implement tools to improve the organizational efficiency of everything from sales to operations.

SelectHubHow To Use CRM Reviews
Read More

11 Questions to Ask During a CRM Demo

Without customers, a business is just an idea. Success can’t even begin without dedicated clients. Many companies are turning to customer relationship management (CRM) software to develop and maintain steadfast relationships with their customers. CRM software is available for any sized business, from a small mom-and-pop shop to a large corporation. With so many options available, deciding on the right software can be difficult.

SelectHub11 Questions to Ask During a CRM Demo
Read More

7 Advantages of CRM Software

The ability to consistently meet or exceed customer expectations is an essential component of every successful business. Without loyal customers, long-term planning is impossible, and the viability of the company may be jeopardized. In today’s fiercely competitive business environment, it is critical to incorporate a customer relationship management software (CRM) system into your daily operations.

SelectHub7 Advantages of CRM Software
Read More

How to Choose a CRM

In the fast paced world in which our businesses currently operate, customer relationships often determine the success or failure of a company. As such, organizations must prioritize these relationships and how they are managed. One of the best ways to accomplish this daunting task is to employ customer relationship management software, or CRM. See the below steps detailing how to choose a CRM.

SelectHubHow to Choose a CRM
Read More

Why Use a CRM

The most difficult part of making sales is converting someone into a customer. Once a person has already purchased from you, it’s much easier to get another sale out of them in the future.

SelectHubWhy Use a CRM
Read More

5 CRM Innovations for 2016

Customer relationship management has evolved significantly over the last couple of years and organizations of all sizes are benefiting from it. While robust and effective CRMs are more available than ever, you need to know the available features and what specific functions your organization needs.  As the technology continues to evolve, here are 5 CRM innovations we see occurring now and moving into 2016.

SelectHub5 CRM Innovations for 2016
Read More

CRM Software Comparison Guide

If you’ve done any amount of research on customer relationship management software, you know that there are an overwhelming number of solutions available. Advertised as “one size fits all” CRM platforms, vertical-specific, cloud-based CRM, small business solutions, open source CRM, enterprise systems – it’s no wonder doing CRM software comparison is a challenge for buyers.

SelectHubCRM Software Comparison Guide
Read More

How to Select the Best CRM for Your Business Objectives

Whether you are a small business or large organization searching for ways to grow, many turn to customer relationship management (CRM) technologies as a foundation for change. They’ve done their research and recognize that they need a CRM. Once the need has been discovered, what’s next? Organizations should do a thorough evaluation to find the best CRM solution that fits their unique needs.

SelectHubHow to Select the Best CRM for Your Business Objectives
Read More

Top CRM Companies to Watch in 2016

When evaluating the right CRM system for your company, you need to know which packages excel in terms of features and functionality that your business can use. SelectHub has evaluated more than 100 top CRM companies across 20 different features/functionality sets. We’ve received input from multiple sources, such as customers who have purchased the products and feedback from top industry analysts.

SelectHubTop CRM Companies to Watch in 2016
Read More