CRM

The Future of CRM

The future has arrived — at least it has in the world of customer relationship management or CRM software, one of the fastest growing categories of enterprise software. We are entering the era of intelligent, integrated CRM, and the future of CRM is even brighter. From small businesses to global enterprises, sales and marketing teams are adopting CRM to deliver better customer experiences, acquire and retain customers, and gain new customer-centric insights that are changing their companies for the better.

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How To Kickstart CPQ Strategies and Grow Revenue

Configure-Price-Quote (CPQ) is the fuel that drives sales cycles for any company that sells complex, configurable products and services. The greater the customization a product has, the more important it is to support selling efforts with a CPQ application that scales across all selling channels. For additional insights into why CPQ is one of the hottest CRM applications in enterprise software today, please see the article, The State of the CPQ Market.

Louis ColumbusHow To Kickstart CPQ Strategies and Grow Revenue
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Best Sales CRM Software for Sales Teams

CRM software is a marketer thing — or is it? This common misconception is two things: not true, and hurting your business. That being said, not all CRMs are equally useful to your sales reps as they are to your marketing teams. So we compiled a list of the best sales CRM software to help you make informed decisions that will help you make your customers, sales teams and marketing one big happy family.

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The CRM Software Market Guide for 2019

Customer relationship management (CRM) software is a comprehensive approach to managing a company’s all-important interactions with current and potential customers. All companies — big and small, multinational or mom-and-pop-shop — have to gain an understanding of customer behavior in order to improve business relationships and drive sales growth. The degree of engagement and the resources that a company directs to this business objective may differ from one company to another, but the fundamental fact is that all companies need to address this issue in order to survive.

Gabriel GheorghiuThe CRM Software Market Guide for 2019
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Salesforce vs Microsoft Dynamics vs SugarCRM

If your customers aren’t happy, nobody’s happy. That’s one reason customer relationship management (CRM) software is a crucial component to your company’s success. Nowadays, there are dozens of high-quality CRM software solutions that make the CRM aspect of your business a breeze. But which one should you choose? The number of options can induce choice paralysis. Here at SelectHub, we want to make the process as easy for you as possible, so we’ve compiled a comprehensive chart for choosing a CRM system. Here’s our comparison of Microsoft Dynamics 365 vs Salesforce Sales Cloud vs SugarCRM.

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CRM Requirements Checklist and Template Document

So you’re looking to get your very own customer relationship management (CRM) software? You may have decided it’s time to jump on the CRM wagon and utilize your first CRM, or you may be updating a clunky or underpowered one — either way, you’re probably unsure of how to proceed in choosing the right one. Don’t worry: it’s not nearly as daunting as it seems! Understanding your organization’s needs and requirements is the first step, so read on for a comprehensive CRM requirements checklist.

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Infor CRM vs Salesforce Sales Cloud

Micromanaging your business’ relationships with individual customers is so 2008. Customer relationship management (CRM) software has been making marketers, sales teams, and managers’ lives easier for years. Today we have a faceoff between two industry giants to help you determine which CRM system is best for your business. Salesforce and Infor CRM are two of the best options on the market, offering a wide array of helpful functionalities to their users.

We’ve created this introductory Infor vs Salesforce comparison chart to help make your decision a little easier.

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Microsoft Dynamics vs Salesforce Sales Cloud

If your customers aren’t happy, nobody’s happy. That’s one reason customer relationship management (CRM) software is a crucial component to your company’s success. Nowadays, there are dozens of high-quality CRM software solutions that make the CRM aspect of your business a breeze.

Bergen AdairMicrosoft Dynamics vs Salesforce Sales Cloud
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The Best CRM Campaign Management Software Tools

Imagine your customers are fish. There are lots of fish in the sea, but only certain kinds that you want to eat — or, in this analogy, sell to. Marketing campaigns are the bait that brings the fish to your hook, where they can either be tossed back or sent down the sales pipeline. Designing a marketing campaign is like choosing the right bait. You want to attract a lot of fish, but you also want the right kind of fish. Marketing campaign management software by way of CRM tools with campaign management features is like a scientific research assistant that helps you study the fish, choose the right kind of bait, cast your line so it’ll land somewhere with a lot of fish and analyze what kinds of fish you caught and how to improve next time.

Bergen AdairThe Best CRM Campaign Management Software Tools
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The Big CRM Software Comparison Chart and Matrix

Selecting the right CRM software (Customer Relationship Management) can seem like an uphill battle. Wouldn’t it be better to just avoid picking one at all? No, no it would not. Because you want to manage your interactions with customers like the true champions that you are, it’s crucial to find the system which optimizes your workflows.

We get it. It’s a challenging process and trying to pick out a CRM system that will meet all of your company’s requirements is no small task. First, there are literally hundreds of options to pick from and they’re all designed to address an overabundance of needs. Where do you start? How can you possibly know you’re picking the right one? You don’t have room in the budget to choose the wrong system. Even if you do, it might be just as difficult to get people on board to switch a few months later. So, yes, performing a CRM software comparison to meet all of your specific requirements can be overwhelming.

Bergen AdairThe Big CRM Software Comparison Chart and Matrix
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Salesforce CRM vs Oracle Sales Cloud

Customer relationship management tools can impact outcomes for any business, regardless of its size. By helping companies to identify customers, direct customer experience and streamline sales and marketing, these types of systems are very much in demand in the enterprise world. Salesforce and Oracle are common choices for cloud-based CRM, as well as two of our top recommendations for Enterprise CRM.  While the award-winning Salesforce is the leader in its field by offering an open and connected infrastructure and data tracking across all touch points, Oracle Sales Cloud offers a seamless experience and deployment, the tools for providing pricing to customers, and monitors customer satisfaction in real-time.

For greater detail, here are some of the ways that these options help businesses to improve in the 21st century:

SelectHubSalesforce CRM vs Oracle Sales Cloud
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Healthcare CRM: Checking Up on Your Customers

The healthcare industry isn’t as siloed as you may think. Sure, it’s one of the more unique industries, but business is business. Even though healthcare is patient-centric (or at least it should to be), it still has the same needs as other industries. Healthcare businesses still need to manage their finances, secure their data and manage their customers (aka, their patients).

SelectHubHealthcare CRM: Checking Up on Your Customers
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Is Customer Experience Software Replacing CRM?

Not long ago, companies had a much easier time attracting new prospective clients. Customers didn’t have very many tools to compare performance and pricing with the competitors, and often made decisions solely on the initial pitch that they received from a company.

SelectHubIs Customer Experience Software Replacing CRM?
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NetSuite Competitors and Alternatives

NetSuite CRM+ is one of the customer relationship management (CRM) systems that we recommend the most. Why? Because it’s one of the most powerful CRM on the market today. A SaaS, cloud-based solution that provides real-time, 360-degree views of your customers, NetSuite users gain valuable insights into the customer lifecycle.

SelectHubNetSuite Competitors and Alternatives
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5 Benefits of Manufacturing CRM Systems

Businesses in the manufacturing industry need to stick to what they’re good at, right? There’s no need to focus on anything other than production, distribution and the supply chain. Let digital marketing firms worry about things like “marketing automation” and “customer relationship management (CRM).” If you’ve found yourself saying any of those things, you’re in for a rude awakening.

SelectHub5 Benefits of Manufacturing CRM Systems
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