Facebook and Twitter and ‘Gram — Oh my! In the modern era, it’s almost unheard of for businesses not to have a social media presence. Typically this presence is used to bring awareness to your organization, service or product, but social media can do a lot more than just spread the word. Social media business intelligence is rising to a place of power alongside other business intelligence tools that could change your business for the better. Read on to find out how you can put your social media to work!