As one of the first EMRs in the industry, ChartLogic EMR is used by thousands of providers today because, simply put, it works.ChartLogic EMR captures the clinical encounter electronically without making you change your workflow, which is why so many have trusted ChartLogic with their paperless office needs. By combining robust but easy-to-use technology with a tool you’ve been using all along—your voice we’ve made charting more efficient than ever.NEW: Connect Patient PortalOn any device or browser, easily engage with your patients through a convenient portal to improve the overall patient experience and quality of care.
From the first appointment that a patient schedules to the acceptance of final payment by the provider, AntWorks RCM is a crucial part of the healthcare process with little to no scope for errors. Our solution helps clients gain granular visibility and retain more control of cash flow to ensure that the revenue cycle progresses error-free. Alongside 95% first submission cycle payment, our solution ensures maximum reimbursements at the least possible cost per practice, and also allows for expanded capabilities with minimal to zero hiring needs. In addition, AntWorks gives you a 360 degree responsibility held to your highest standards for your revenue cycle from coding to claims management to patient and insurance collections - reporting back to you, the customer.
EMR Solutions for Behavioral Health ProvidersCelerity is dedicated to helping mental health and chemical dependency treatment providers with their mission of saving lives through effective treatment and efficient, compliant record keeping. CAM by Celerity is an all-in-one EMR solution that standardizes and simplifies intake, clinical charting, and treatment progress. The easy-to-use solution has fully integrated diagnostic and treatment tools. With partners across the nation and 5,000 daily users, CAM is a trusted source for substance abuse, mental health, and behavioral health EMR.
Centricity™ Practice Solution is a fully integrated Electronic Medical Record (EMR) and Practice Management solution designed to help you enhance the clinical and financial productivity of your ambulatory practice. Though designed to work as a single fully integrated unit, if desired, the modules may be used independently.
Valant is a completely new platform built on modern technologies including an elastic and infinitely scalable data model, mobile app-inspired experience, and an on-demand ability to respond to change without additional investment in time, money, or training. Our platform isn’t an EHR, it’s the technology partner community mental health deserves.
There’s no better software to support your in-house billing process. Kareo's web and mobile applications help you easily manage patients and the complications that come with billing insurance. It allows your biller to use a robust desktop application that supports flexible workflows, A/R management, reporting and analytics. This gives you total visibility into your financial health.
drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare providers can utilize all the applications, technology and back-office functions they need. This platform automates patient check-ins, patient scheduling, triaging, clinical documentation, e-Prescribing, lab orders, doctor referrals, medical billing and more. The patient personal health record app (PHR) and patient check-in apps guide patients through registration; at their next visit they simply confirm their information with a tap. M*Modal lets providers tap, speak and document patient visits on the software's built-in forms, all of which can be customized. drchrono has additional tools for quick note taking such as text expanding macros and reactive templates. FreeDraw is an available feature that lets providers and office staff notate diagrams, X-rays or other files. They can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. Any Prescription including those of Controlled Substances (EPCS) can be sent electronically via iPhone, iPad, and the Internet; software can offers e-fax capabilities.
AdvancedEHR is the revolutionary way to manage patient health. Every click, feature workflow is designed to increase clinical quality, reduce costs, improve staff efficiency promote patient satisfaction. Customize the charting templates to fit your specialty integrate AdvancedEHR with AdvancedBilling so your data is automatically shared between systems.
Decrease overhead and ensure profitability with our practice management and billing solutions. We are a partner for doctors and patients alike, so rely upon our dependable software and corporate commitment to customer service.
Drive revenue with ease. AdvancedBilling features all the tools you need to manage your A/R and claims processes in one convenient database. The robust clearinghouse automates manual processes, auto-generated worklists improve productivity expedite reimbursements automatic claims scrubbing gets you an almost-100% first-pass claim acceptance rate. This software is just as powerful as what our 500+ billing service partners use.
Because we know you have more important things to do than flip through a calendar. AdvancedScheduling helps you see more patients speeds up scheduling processes with recurring appointment, waitlist management, patient room tracking appointment reminder tools. A faster front desk lets your front office team focus on checking in patients, collecting copays scheduling your clinicians facility to full capacity.
The philosophy behind the Praxis EMR electronic medical records platform is that no two doctor’s offices are alike, and EMR software needs to be customizable and versatile in order to support today's healthcare industry. By bringing this innovative approach to health record management, this EMR system is supporting healthcare providers in key ways. One way to describe the utility of Praxis EMR as a cloud-based EHR and EMR system is as a self-learning resource. By accumulating and presenting data, Praxis EMR can help doctors to look at real trends and establish the commonality of various kinds of presentations. By using this intuitive software, doctors can figure out how to most efficiently document common cases, and how to tackle the more rare cases that emerge in their offices.
Let SOAPware Professional EHR empower your small, large or multi-location practice with higher billing levels, lower paper dependency and enhanced office communications. This fully-customizable application is Certified for Meaningful Use, comes with built-in e-prescribing and medication fill history, and connects directly to your pharmacy for an efficient, streamlined workflow.
Our cloud-based Best in KLAS electronic health records, athenaClinicals® gives you greater control so you can stay focused on delivering quality patient care. Our EMR keeps providers moving through the patient visit with an easy-to-use workflow and less data entry in the exam room.
iSALUS’ EHR reports a first-submission claim rate of 98%, which goes a long way toward decreasing the time and effort spent correcting claim mistakes while also ensuring that physicians get paid for services rendered. iSALUS understands that each practice has a different set of needs and system requirements, especially within the various specialties of the medical field. Therefore, iSALUS EHR is completely customizable and is specifically designed to adapt to each specialty and individual practice workflow. iSALUS EHR is physician-created and developed with over 15 years of experience within the EHR/EMR industry. For practices seeking an all-in-one EHR, Billing and Scheduling that is flexible enough to meet each practice’s unique needs and improve the overall patient experience, iSALUS EHR is a great option to consider. See the iSALUS difference!
Innovative, functional and easy to use: it’s time to experience PrimeSUITE®, the integrated electronic health record (EHR) and practice management solution from Greenway Health™. Certified for meaningful use Stage 2 and prevalidated for patient-centered medical home (PCMH), PrimeSUITE offers better solutions for organizations of all sizes.
Practice Fusion is #1 Ranked Certified EHR that will have you charting in minutes, with no software to install, no hardware to manage, and no licensing fees. Whether you're switching from paper or from another EHR, Practice Fusion is here to help with our award-winning Phenomenal Support, instant setup, and extensive resources.
NextGen Healthcare’s Clinical Care Solutions include two EHR options - NextGen® Enterprise EHR and NextGen® Office EHR - with features and workflows tailored to the unique needs of your practice, dependent on size and specialty. These easy-to-use solutions are designed to reduce administrative burden and restore the joys of practicing medicine, while improving care and reducing costs. The result? Healthier patients and happier providers.
As a competitive platform for electronic health record and practice management cloud-based software, CareCloud helps doctor’s offices to assess information and make decisions. This customized cloud-based solution looks at patient care, medical billing and all sorts of practice administration tasks with the same intuitive engineering and design. Get effective medical practice management tools for any type of office, whether it's a cardiology office, a dermatology office or a primary care provider.
e-MDs Cloud Solutions is the answer for clinicians who need the latest technology coupled with extreme high usability to help them cope with a changing, increasingly complex medical practice environment. Cloud Solutions is written from the ground up as a true browser-based Electronic Health Record (EHR). Created by a company founded and lead by a doctor, the result is a true physician’s EHR that models the excellence of e-MDs 16 years of market experience, and the advantage of the input of thousands of physicians
Amazing Charts is an Electronic Health Record (EHR) system that allows complete documentation of the medical encounter in a fast, efficient, and straight-forward manner. Our mission is simple: to improve the lives of health care providers by developing powerful, intuitive, and easy to use solutions that are user friendly and affordable.
A versatile electronic medical record software tool helps medical provider offices to streamline clinical workflows and work efficiently in a high-stakes, high-pressure field. eClinicalWorks EHR/PM is made to accomplish key objectives in healthcare: its cloud-based EHR design assures doctors and others of competent medical billing procedures, a good interconnected EHR system, and great communications and interoperability for architectures.
McKesson EMR offers a truly comprehensive model for health record handling and practice management. Across the entire patient life cycle, and on both the clinical and clerical sides of a business, McKesson EMR helps providers to achieve performance goals, discover key efficiencies, and tighten up operations, leaving doctors and practice leaders free to focus on what matters: quality care for patients.
EpicCare combines chart review, order management, and documentation in a fast system that can learn your preferences while you work. It organizes patient information, suggests actions, and guides coordinated care across physical care settings. EpicCare's embedded analytics and population management infrastructure support the transition to value-based care models.
Optum™ Physician EMR is a web-based application that can be fully integrated with all the operational functions of the practice. Pulling charts, approving refill requests and signing lab results are now just a click away. This simplicity not only strengthens the patient physician experience, but also improves quality and reduces costs.
MedicsDocAssistant™ presents a dynamically powerful EHR / EMR solution, with industry-leading features. MedicsDocAssistant EHR is excellent for virtually any specialty and any practice size. Known for its flexible, user-friendly design, MedicsDocAssistant EHR increases your efficiency without disrupting the way you practice.
Developed by practicing pharmacists and physicians, Meditab offers applications for electronic health records (EHR). Among the EHR solutions offered by Meditab is Intelligent Medical Software (IMS), a multi-award winning, multi-certified Clinical Automation System for the medical office. By providing caregivers and clinicians the tools necessary to make informed decisions, manage regulatory compliance and quickly identify inefficiencies, IMS combines functionality with usability to give you a HIPAA-Compliant EHR solution that is right for your practice.
Cerner® Acute Care EMR offers an electronic medical record solution for providers that covers comprehensive aspects of healthcare and patient care, with EMR and EHR systems that demonstrate the best in health information technology, and other key functionality from a well-known EMR vendor with a lot of name recognition in the medical field.
How to Select the Best Electronic Medical Record System
By: Evan Frankel, SelectHub Consultant and CEO of 4ealth.org
With the advent of Electronic Health Records in the late 20th century, healthcare providers and clinics were offered clinical documentation and billing solutions that were designed primarily to support patient care and replace traditional paper-based records. In the 15 to 20 years since digital records became available, advances have been made in the development and deployment of this technology to support a myriad of functions that increase productivity, clinical workflow efficiency, and revenue for healthcare providers.
Most US-based medical providers currently use an Electronic Medical Records (EMR) application, whether in hospitals or clinics. The variety of government incentives that have been offered to physicians have played a key role in increasing in EMR purchase and utilization throughout the country.
When considering EMR technology, whether for the first time or to replace an existing product, a variety of functionalities, potential issues, and desired efficiencies must be effectively and thoroughly evaluated to ensure that solutions meet the need of the individual provider, practice, physician group, hospital or health system. The following is an overview of some of the most crucial aspects to consider when evaluating the purchase and implementation of a new EMR technology.
SECTION 1: CONSIDERATIONS WHEN SELECTING AN EMR PROVIDER
Hosting an EMR? Do you want a cloud with that?
Electronic Medical Records can be accessed and stored in two distinct manners, client-server as well as ‘cloud-based’. There are differing opinions on the benefits of Cloud storage and the convenience of accessing an “off-site” EMR application via a secure internet connection. It is simply the responsibility of the vendor to either provide the solution in the cloud, which is hosted in their datacenter that can be accessed through secure log-in credentials, or a solution in which the specific clinical location will need to contract or create their own datacenter. It is important to understand that there is no difference in functionality between these two hosting methods (client-server, cloud-based) except for those products that may only be offered as a cloud-based application or client server application. In many cases, contracting with a Cloud-based vendor or a vendor that will host the application (potentially a Value-added reseller or VAR partner) will be the least expensive, most cost-effective, and sustainable method of accessing an EMR system.
Billing? Who is going to handle this?
You’ll need to get paid.Revenue Cycle Management (RCM) is the process in which billing/coding and reimbursement for covered services are handled with contracted payers and insurance companies. Most organizations have outsourced this function of their back-office to specific RCM partners that can help the practice maximize their receivables and shrink the total days in accounts receivable. The cost of RCM is usually calculated as a percent of total collections, often making it more cost-effective than employing in-house billing staff. If your organization currently does billing and coding in-house utilizing employed or contracted staff members, it may be worthwhile to evaluate an EMR partner that offers the potential benefit of outsourcing RCM to other, outside agencies.
Are you incentivized to do more outside of the office?EMR applications were initially created to be a clinical data capture system that aided in the process of billing accurately and appropriately for the care provided. These applications have substantially improved in recent years and now include functionalities such as electronic prescribing, advanced reporting, clinical decision support and the ability to create registries that can track and help manage patients suffering from chronic disease.Population health can best be defined as the treatment and management of patients outside of traditional face-to-face clinical moments through the advanced use of support from outside agencies and technologies. Many contemporary EMR systems have expanded their applications to support population health activities. If you are currently engaged in building out population health functionality (care coordination, care management, transitional care) for your providers and patients, there is value in determining if the features they have built into their application in support of population health will suffice. If so, it will eliminate the need to acquire another application that is specifically created for the reporting, documentation and outreach involved in supporting population health activities.
Tell me what happenedWhen evaluating EMR products, it is imperative to consider the data that will be collected and how that can improve patient care and clinic operations. Documentation and underlying clinical data is the very source of patient-truth, it is the foundation of the billing process, it is the calling card for referrals and collaborating practices. How your providers wish to document their clinical notes will be the largest time expenditure for your highest paid resource. Recent studies have shown that for every one minute your providers spend in a face-to-face care moment with their patients, they spend at least three minutes documenting and navigating within their EMR.
- Do your providers want to use a tablet? Do your providers want to continue to use a narrative built by dictation/transcription?
- Do you have providers that want to use speech recognition software?
- Do you have previously built templates that you’d like to leverage for future use?
- Does your clinic have any other specific documentation needs that should be considered?
Having a prepared list of documentation requirements is important for successful vetting of EMR software. Without appropriate methods for capturing the patient story and the clinical moment, a new EMR system may create frustration for providers and fail to improve clinic operations.
Specialty-specifics. No two practices are alike
EMR applications should be fully tailored to the environment, not the other way around. It is an important aspect of identifying the ideal EMR partner that the application work for the use that is common to the current practice. Understand that needs and business lines may change for a practice, but the underlying workflow will most likely stay the same.Your clinic, regardless of the specialization of the providers, has needs for an EMR that can support the nuanced treatments and workflow of your practice. There are EMR systems that tout the ability to work for all specialties and locations, there are EMR systems that are specific to large specialties (think Orthopedics, Neurology, Obstetrics/Gynecology, etc.). Ensure that any product you evaluate has the ability to support your operations from a clinical workflow, documentation and financial perspective.
EMRs can elect to certify their product to show that it adheres to the Meaningful Use Criteria. These criteria are based on the Federal Government’s guidance for EMR functionality to support programs for Medicare patients. Although the functionality requirements that align with Meaningful Use and Certified Electronic Health Record Technology (CEHRT) are important for qualification for those incentive programs, the functionality to support your specific clinical operations is of greater importance than just procuring a product that is certified. Certification ensures the presence of features and functionalities that are related Center for Medicare/Medicaid Services (CMS) program compliance. However, it’s important to note that certification does not test the usability and user experience of the application. Certification does not require that the functionality is user-friendly, intuitive, or will work for a specific workflow. It is important to select a certified EMR for the purposes of qualifying for specific contracts and programs, but a certified system is not a panacea.
Keeping up with the Joneses (Dr. Jones, that is)
It is imperative to understand the technological environment (application and infrastructure) that is present in the network of providers that co-manage your patients and reside in the community (and surrounding communities) in which you serve. The providers that support your patients have clinical data that will enrich and strengthen the patient record of which you are a steward. Creating a holistic and longitudinal record will help to decrease the potential for medical errors, limit gaps in care (or document any gaps that exist), and enrich the providers’ relationship with their patients and their provider colleagues.The best way to connect to disparate clinical data sources is via web-based standards, which are commonly supported through most EMR systems on the market. Be sure that any additional costs to connect to external data sources are well understood during the negotiation of a contract with an EMR vendor. Some examples of important connections / interfaces with external EMRs are as follows: local and area hospitals, nearby freestanding Emergency Rooms and Urgent Care facilities, referring and consulting provider clinics, State immunization and drug databases, Health Information Exchanges (HIEs), other stations of care.
Costs? Are you justifying based on an ROI that is attainable
Looking solely at the cost of the application and/or implementation is not an effective way to evaluate EMR software. While the price tags for EMR systems vary and should be considered, most providers find that the larger financial impact is felt as the EMR impacts clinic operations once it is fully operational. A successful EMR implementation should result in the ability for more patients to be managed by fewer staff. Features that streamline patient outreach, billing, scheduling and data capture also allow providers to see more patients during a traditional day. When weighing the costs of various EMR systems, consider not just the upfront costs to acquire and implement, but also revenue increases and cost savings that will be realized over time.
If you are currently utilizing an EMR and looking to upgrade, make sure your prospective vendors are able to migrate all of your existing data into their application as discrete data elements. You will sacrifice future productivity and efficiency if you do not re-build as many of the active patient charts as possible in your new system. This step can be incredibly tedious and laborious if left to individuals to create, and the process is especially prone to error. There are a variety of potential formats in which to transfer existing data into a new EMR. Full records can be sent using HL7 CDA format, SQL queries, and/or proprietary import functions. If a prospective vendor is unwilling (or unable) to incorporate your historical clinical data into their system as part of your implementation, they may not be the best fit. It is of the utmost importance to prioritize the re-creation of every patient in your new EMR without the loss of any key historical and billing data as current and future reporting requirements highly value the continuity of data.
SECTION 2: STEPS TO SELECTING AN EMR
Step 1: Build a selection committee/team
Buy-in for EMR software must come from all aspects within an organization. Build a team of advisors from all areas of a clinical environment to assist with the evaluation process. Let each resource objectively evaluate the technology and functionality to ensure it matches the needs of the representative group of employees. Consider ways to engage your entire staff in the selection process so they have the opportunity to share their thoughts and suggestions and to ensure their buy-in to the eventual changes to practice operations.
Step 2: Create Potential Vendor List
The EMR space is littered with a myriad of vendors. To best start a list of potential vendors with which to partner, it is important to look at the community around to see what products are in use by complimentary providers. It is also worthwhile to view rankings, recommendations as well as advice published by objective reports and specialty organizations. In many cases, a specialty-specific organization of physicians (primary care, obstetrics, neurology, oncology, orthopedics, for example) will have a list of potential vendors that are in use in other clinical locations. This will help narrow down the potential list from the hundreds to a more manageable 6-12 vendors. Contact each vendor and identify your desire and request to begin the sales process.
Step 3: Demo Day
It is important to have representatives from any vetted EMR company demonstrate the functionality and usability of their application on-site at your clinical location. Let clinical staff use the application in a simulated environment to observe their interaction with the application within the defined workflow of normal clinic operations. This process should be repeated for ancillary staff (billing, coding) should there be an expectation that those resources will also utilize the application.
Step 4: Site Visits
As you narrow your list of prospective vendors, it is important to consider an on-site visit to a local clinic of similar size, specialty and scope that are seasoned users of the application. Make sure that key personnel are available to have frank and open discussions about the application, its functionalities and their use in day-to-day workflows. Understand that every application will have both positives and negatives, as no product is perfect. Ask questions about customizations, upgrades and updates, and most importantly, how support issues are triaged and handled. It may seem like an unnecessary expense to have your staff visit another clinical location to vet a potential vendor, but in the long run, the costs are well worth the effort. Your relationship with an EMR vendor should be as sustainable and transparent as possible. Ask each participant to prepare for the site visit with a checklist of items they want to see in action. Additionally, make sure you facilitate conversation between participants about their needs and goals so you can cover all potential questions that could arise.
Step 5: Contracting
This is often one of the most crucial steps in identifying the best EMR application to procure. Each EMR system’s contracting process will be a little different, as pricing terms can be offered in a variety of ways. Make sure you understand the conditions for term and termination of the contract, and require the inclusion of specific clauses in the contract for non-performance as it pertains to issues relating to service quality and availability of the application. Make sure you have identified data migration points and that the contract language states payment will only be due once the full functionality of the application is released and data continuity from historical systems has been tested and confirmed by your organization. It is imperative in this process to engage legal counsel to ensure contract language Is not overly burdensome and faults of the application are appropriately covered and assurances are binding.
Step 6: Implementation & Troubleshooting
The final step in the process is the most crucial. Even with the best vendor solution selected, a poorly understood and managed implementation can spoil an EMR and limit the on-going value of the product. Leverage best-practices available from your vendor and other organizations to create your project plan and cut-over plan. Create more time in provider schedules to account for the learning curve to the new product and workflow. Announce to patients that the migration is occurring and that certain issues may arise during the transition. During the implementation process, document all concerns and issues identified by staff and make sure each is being resolved before the official go-live of the new EMR system. Test all functionality and interfaces to ensure direct feed of external data is available, and lastly, make sure that a few sample patient visits are tested from check-in to check-out before moving the solution into the clinic full-time.