As one of the first EMRs in the industry, ChartLogic EMR is used by thousands of providers today because, simply put, it works.ChartLogic EMR captures the clinical encounter electronically without making you change your workflow, which is why so many have trusted ChartLogic with their paperless office needs. By combining robust but easy-to-use technology with a tool you’ve been using all along—your voice we’ve made charting more efficient than ever.NEW: Connect Patient PortalOn any device or browser, easily engage with your patients through a convenient portal to improve the overall patient experience and quality of care.
From the first appointment that a patient schedules to the acceptance of final payment by the provider, AntWorks RCM is a crucial part of the healthcare process with little to no scope for errors. Our solution helps clients gain granular visibility and retain more control of cash flow to ensure that the revenue cycle progresses error-free. Alongside 95% first submission cycle payment, our solution ensures maximum reimbursements at the least possible cost per practice, and also allows for expanded capabilities with minimal to zero hiring needs. In addition, AntWorks gives you a 360 degree responsibility held to your highest standards for your revenue cycle from coding to claims management to patient and insurance collections - reporting back to you, the customer.
The philosophy behind the Praxis EMR electronic medical records platform is that no two doctor’s offices are alike, and EMR software needs to be customizable and versatile in order to support today's healthcare industry. By bringing this innovative approach to health record management, this EMR system is supporting healthcare providers in key ways. One way to describe the utility of Praxis EMR as a cloud-based EHR and EMR system is as a self-learning resource. By accumulating and presenting data, Praxis EMR can help doctors to look at real trends and establish the commonality of various kinds of presentations. By using this intuitive software, doctors can figure out how to most efficiently document common cases, and how to tackle the more rare cases that emerge in their offices.
Centricity™ Practice Solution is a fully integrated Electronic Medical Record (EMR) and Practice Management solution designed to help you enhance the clinical and financial productivity of your ambulatory practice. Though designed to work as a single fully integrated unit, if desired, the modules may be used independently. CENTRICITY PRACTICE SOLUTION Cost of Ownership Typical cost structure for Centricity Practice Solution: License/Subscription Cost On-Premise: License fee includes an upfront fee to own the software and one-time cost to support installation and implementation of certified capabilities for the new users Cloud-based/SaaS: Subscription based pricing model - per user per month fee + one-time cost to support installation and implementation of certified capabilities for the new users Prices of the modules will vary depending on the channel (partner or reseller)of purchase such as Virtual Officeware and Quatris, to name a few Maintenance Cost On-Premises and Cloud-bases/SaaS: Annual support and maintenance costs will be charged based on the contract terms Costs will vary based on the number of users and complexity of the installation (e.g. number of databases) Installation/Implementation Cost Included in the license and subscription cost and will vary based on several factors such as how frequently the physical and virtual workstations are executing the application, the level of support provided by local IT vs. utilization of GE Services and the type and quantity of external interfaces to third-party systems and clinical Registries Customization Cost Cost will vary depending on the complexity of user needs and functional requirements such as workflow configurations, simple scheduling, e-prescribing and other add-on opted by users Data Migration Cost/Change Management/Upfront Switching Cost Dependent on your current software, amount of clinical data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system, cleaning out-of-date, duplicate and inaccurate data Training Cost Provides role based training tailored as per users specific needs through its knowledge repository, training courses and webinars for which a service fee is charged in most cases Recurring/Renewal Costs On-Premise: Annual recurring fees to be paid over and above the upfront cost for annual renewal, maintenance, upgrades and on-going support Cloud-based/SaaS: Recurring monthly fee is charged at the which typically includes maintenance, remote monitoring, upgrades, training and support Pricing Details Product Name Description Price/Details Perpetual License Cost General price range for perpetual license based model Solo Practice: Ranges from $2,500-$10,000 for 1 user Mid-Sized: Ranges from $37,500-$150,000 for ~10 users Large Practice: Ranges from $150,000-$500,000 for ~25+ users Subscription Cost General price range for subscription based model Solo Practice: Ranges from $250-$700 (monthly fee for 1 user) Mid-Sized: Ranges from $3,750-$10,000 (monthly fee for ~10 users) Large Practice: Ranges from $12,500-$35,000 (monthly fee for ~25+ users) Deployment Options What options are available for product deployment? Cloud-based/SaaS & On-Premise Pricing Model What is the pricing model? Subscription-based & License-based Minimum Commitment Is there a minimum monthly or yearly commitment required for purchase? No yearly commitment, however one-time cost for installation and implementation will be required for purchase Custom Quote Is there an option of requesting custom quote? Available Free Trial Does the vendor provide a free trial option? No Product Limitations Some of the product limitations include: Does not facilitate preparation of instructions and other educational materials for patients Product does not work that well on Safari (iOS) mobile devices UI is not user friendly and does not provide smart phone-based interface Transmitting or printing prescriptions is not very well-supported Patient’s insurance verification is a tedious process Competitors Kareo Billing: Starting from $75/user/month drchrono Practice Management: Starting from $199/user/month CureMD Practice Management: Starting from $195/user/month
Let SOAPware Professional EHR empower your small, large or multi-location practice with higher billing levels, lower paper dependency and enhanced office communications. This fully-customizable application is Certified for Meaningful Use, comes with built-in e-prescribing and medication fill history, and connects directly to your pharmacy for an efficient, streamlined workflow.
Valant is a completely new platform built on modern technologies including an elastic and infinitely scalable data model, mobile app-inspired experience, and an on-demand ability to respond to change without additional investment in time, money, or training. Our platform isn’t an EHR, it’s the technology partner community mental health deserves.
Our cloud-based Best in KLAS electronic health records, athenaClinicals® gives you greater control so you can stay focused on delivering quality patient care. Our EMR keeps providers moving through the patient visit with an easy-to-use workflow and less data entry in the exam room.
There’s no better software to support your in-house billing process. Kareo's web and mobile applications help you easily manage patients and the complications that come with billing insurance. It allows your biller to use a robust desktop application that supports flexible workflows, A/R management, reporting and analytics. This gives you total visibility into your financial health. KAREO BILLING Cost of Ownership Typical cost structure for Kareo Billing: License/Subscription Cost Subscription based model – per user per month which includes implementation and training support (refer pricing section for more details) Billing is done monthly, quarterly or annually in advance All subscription levels include unlimited access to customer support by email, live chat and phone No set-up fees and cancellation fees are charged when purchasing the product Maintenance Cost Included in the subscription cost Installation/Implementation Cost Included in the subscription cost Customization Cost This is charged as an additional (add-on) cost for developing or enhancing an existing product feature or module Will vary depending on the size and specialty of the organization Data Migration Cost/Change Management/Upfront Switching Cost Price generally ranges from $250 to $1500 for data import services as it is dependent on type of data to be imported - ranging from patient demographics to insurance lists. The transition is completed within 5-7 days $500 for a single practice migration and $100 for each additional practice Training Cost Additional cost for training support will vary depending on type of technical support required Provides full training and online support through live web-based sessions, e-Learning classes 24X7, Kareo website, walkthrough videos, downloads and customized online and onsite training Recurring/Renewal Costs Cost is equivalent to monthly subscription fee which will vary depending on the enterprise package selected for both physician and non-physician Pricing Details Product Name Description Price/Details Kareo Clinical (EHR): Low-volume pricing model Complete Platform for Billing and Practice Management Scheduler and Appointment Reminders Charge Capture and Claims Management Insurance Billing and Patient Collections Billing Analytics Phone, Text and Email Appointment Reporting Dashboards Credit Card Processing Patient Statements No Contracts Cancel Anytime Success Coach Unlimited Phone, Email and Chat Support Flexible Online Training Assisted Payer Enrollments - Optional Add-Ons Patient Payment Feature Patients Statements Data Import Implementation and Training included Patient List and Messaging Dashboard Unlimited Prescription and Renewals Documentation Tools and Template Library included Patient Education Library iPad app included Alerts and Health Guidelines included Patient Portal included - For Physician working part-time: $150/user/month First 50 claims per month free of charge After 50 claims, a minimal fee per claim Additional 50% off on purchasing additional modules Group discount on purchasing the software for multiple users Kareo Clinical is $150 for current Kareo Billing and Kareo Managed Billing customers - For Non-Physician working part-time: $75/user/month First 50 claims per month free of charge After 50 claims, a minimal fee per claim Additional 50% off on purchasing additional modules Group discount on purchasing the software for multiple users Kareo Clinical is $150 for current Kareo Billing and Kareo Managed Billing customers Kareo Billing PM Suite: Large-volume pricing model (Suite Subscription Plan) All Base Features, Support and Optional Add-Ons same as offered to Kareo EHR Track Collection Status Unlimited print-our-own-claims Unlimited Electronic Claims Unlimited Electronic Remittance Implementation and Training included Documents and Faxing included Code scrubbing included Kareo HER data integration included Scheduler and Encounter Forms included Insurance Eligibility included Patient Payment Feature included; per transaction fees are additional Print-your-own patient statements included. Print & mail services are optional add-ons - For Physician working full-time: $299/user/month Flat fee for unlimited claims and the software Additional 50% off on purchasing additional modules Group discount on purchasing the software for multiple users - For Non-Physician working full-time: $149.50/user/month Flat fee for unlimited claims and the software Additional 50% off on purchasing additional modules Group discount on purchasing the software for multiple users Kareo Billing (PM) Flex Track Collection Status Unlimited print-our-own-claims Unlimited Electronic Remittance Unlimited phone, email, and chat support Implementation and Training included Documents and Faxing included Code scrubbing included Integration API included Scheduler and Encounter Forms included Insurance Eligibility included Assisted Enrollment included Patient Payment Services optional add-on Print-your-own patient statements included. Print &mail services are optional add-on Email and Automated Phone Reminders included For Physician: $149/user/month For Non-Physician: $74.50/user/month First 50 claims per month free of charge After 50 claims, a minimal fee of $0.99 per claim for ever claim thereafter Kareo Billing (PM) Open (Partner EHR) KareoEHR superbill integration not available Unlimited print-your-own claims Unlimited electronic claims Unlimited Electronic Remittance Unlimited phone, email, and chat support Implementation and Training included Documents and Faxing included Code scrubbing included Integration API included Scheduler and Encounter Forms included Insurance Eligibility included Assisted Enrollment included Patient Payment Services optional add-on Print-your-own patient statements included. Print & mail services are optional add-on Automated Phone Reminders are optional add-on for 25 cents per reminder For Physician: $199/user/month For Non-Physician: $99.50/user/month Kareo Open Plan available exclusively for customers using a Kareo Partner EHR application integrated with Kareo PM Kareo Managed Billing Charges and Claims Fee Schedule Management Claims Follow-up and Resubmission Remittance and Payment Processing Patient Statement and Processing Performance Reporting Success Coach Unlimited Phone, Email and Chat Support Flexible Online Training Assisted Payer Enrollments Optional Add-Ons: Patient Payment Feature Patients Statements Data Import Pricing information available on request Additional 50% off on purchasing additional modules Group discount on purchasing the software for multiple users Kareo Marketing Help new patients find you Manage your Reputation Practice Analytics at your fingertips Connect with Patients Dedicated Success Coach Unlimited Phone, Email and Chat Support Flexible Online Trainings No Contracts Cancel Anytime For Physician: $300/user/month For Non-Physician: $150/user/month Additional 50% off on purchasing additional modules Group discount on purchasing the software for multiple users KareoBillCo Edition All Base Features, Support and Optional Add-Ons same as offered to Kareo EHR Pricing information available on request Additional 50% off on purchasing additional modules Group discount on purchasing the software for multiple users Deployment Options What options are available for product deployment? Cloud-based/SaaS Pricing Model What is the pricing model? Subscription-based Minimum Commitment Is there a minimum monthly or yearly commitment required for purchase? No minimum commitment / users pay month-to-month basis Custom Quote Is there an option of requesting custom quote? Available Free Trial Does the vendor provide a free trial option? No Product Limitations Some of the product limitations include: Users need to pay additionally for training support depending on their technical requirements The scheduler functionality does not provide an option to view periodical appointments after the patient has 'checked-out' The solution does not let users to view appointment code and ending date of service Does not support variety of report options and custom reporting functionality is complicated Billing system is not very intuitive and users find note writing a cumbersome process The solution is not available for Android devices Competitors - CureMD Practice Management: Starting from $195/user/month - athenaCollector: Starting from $199/user/month - AdvancedPM: Starting from $429/user/month
iSALUS’ EHR reports a first-submission claim rate of 98%, which goes a long way toward decreasing the time and effort spent correcting claim mistakes while also ensuring that physicians get paid for services rendered. iSALUS understands that each practice has a different set of needs and system requirements, especially within the various specialties of the medical field. Therefore, iSALUS EHR is completely customizable and is specifically designed to adapt to each specialty and individual practice workflow. iSALUS EHR is physician-created and developed with over 15 years of experience within the EHR/EMR industry. For practices seeking an all-in-one EHR, Billing and Scheduling that is flexible enough to meet each practice’s unique needs and improve the overall patient experience, iSALUS EHR is a great option to consider. See the iSALUS difference!
drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch.Healthcare providers can utilize all the applications, technology and back-office functions they need. This platform automates patient check-ins, patient scheduling, triaging, clinical documentation, e-Prescribing, lab orders, doctor referrals, medical billing and more.The patient personal health record app (PHR) and patient check-in apps guide patients through registration; at their next visit they simply confirm their information with a tap.M*Modal lets providers tap, speak and document patient visits on the software's built-in forms, all of which can be customized. drchrono has additional tools for quick note taking such as text expanding macros and reactive templates.FreeDraw is an available feature that lets providers and office staff notate diagrams, X-rays or other files. They can also use the iPad's built-in cameras to take pictures and embed them in the patient's record.Any Prescription including those of Controlled Substances (EPCS) can be sent electronically via iPhone, iPad, and the Internet; software can offers e-fax capabilities. DRCHRONO PRACTICE MANAGEMENTCost of OwnershipTypical cost structure for drchrono Practice Management: License/Subscription CostBased on recurring subscription fee model – per user per month Cost may vary depending on the EHR and Practice Management module selectedPricing includes upfront cost for customization, integration, on-going updates, data migration, implementation, one-on-one training, custom template building, one hour of kick-off call and customer supportMaintenance CostIncluded in subscription costInstallation/Implementation CostIncluded in subscription costUsers receive an implementation package customized according to their planCustomization CostWill vary depending on type of functionality such as patient portal (basic or advanced), frequency of text/phone reminders, incoming/outgoing e-Faxes, tracking patient health (basic or custom), business intelligence tool (basic or advanced) and revenue cycle management opted as add-onData Migration Cost/Change Management/Upfront Switching CostIncluded in the subscription costNo additional fee charged for moving patient demographics, medication and allergies, appointments, clinical notes, documents and images from current EHR system to drchrono EHR systemTraining CostNo cost for initial training support given during implementation phase through training videos, documentation, webinars and customer supportFor additional hours of training beyond the implementation phase, users can purchase at $150/hourRecurring/Renewal CostsCost is equivalent to the subscription cost paid based on the SMB and Enterprise plan selected by the users along with additional hours purchased for training support and add-ons opted by the usersPricing DetailsProduct NameDescriptionPrice/DetailsEHR and Practice ManagementPractice Management and AdministrationPatient Check-In and Kiosk + AppBasic Patient Portal + AppAppointment ProfilesCredit Card Processing and StorageUnlimited Email RemindersText/Phone Reminders (100/100)Incoming/Outgoing e-Faxes (150)Scheduling Widget for WebsiteUnlimited Staff AccountsPractice Group User Profiles and PermissionsDirect Data Backup via Box.comClinical ToolsBasic eRxTemplate LibraryMedical Form/Template Customization ToolsIntegrated Photo and Drawing ToolsBasic VitalsText Expanding MacrosPatient EducationFully Integrated EHR Mobile AppDirect MessagingMedical BillingCustom Billing CodesBilling ProfilesAuto-generated SuperbillsAuto-generated CMS 1500 formsBasic Business Intelligence Tools + AppCustomer ImplementationUp to Training/Implementation (5)Custom Training VideosDedicated Implementation SpecialistDedicated Training TeamData MigrationCustom Developed Medical Forms/Templates (2)Customer SupportSoftware Version UpdatesFeature-Specific Educational Messages VideosOnline Help CenterDedicated Account ManagerPeriodic and Proactive Account Checks$199/user/monthAdvanced EHR and Practice ManagementPractice Management and AdministrationBase Features of EHR and Practice ManagementAdvanced Patient Portal + AppTask Assignment and ManagementPatient FlagsText/Phone Reminders (150/150)Incoming/Outgoing e-Faxes (400)Clinical ToolsBase Features of EHR and Practice ManagementeRx – Advanced with EPCSCustom VitalsMedical BillingBase Features of EHR and Practice ManagementReal-time Insurance Eligibility ChecksCustomer ImplementationBase Features of EHR and Practice ManagementUp to Training/Implementation (8)Custom Developed Medical Forms/Templates (3)Customer SupportBase Features of EHR and Practice Management$279/user/monthEHR, Practice Management and Medical Billing SoftwarePractice Management and AdministrationBase Features of Advanced EHR and Practice ManagementText/Phone Reminders (300/300)Incoming/Outgoing e-Faxes (1000)Clinical ToolsBase Features of Advanced EHR and Practice ManagementMedical BillingBase Features of Advanced EHR and Practice ManagementFully Integrated Claim Management ToolClaims SubmissionElectronic Remittance Advice and ERA Auto PostingCustomer ImplementationBase Features of Advanced EHR and Practice Management Up to Training/Implementation (12)Custom Developed Medical Forms/Templates (5)Customer SupportBase Features of EHR and Practice Management$499/user/monthEHR, Practice Management and Revenue Cycle Management ServicesPractice Management and AdministrationBase Features of Advanced EHR and Practice ManagementText/Phone Reminders (600/600)Incoming/Outgoing e-Faxes (2000)Clinical ToolsBase Features of EHR, Practice Management and Medical Billing SoftwareMedical BillingBase Features of EHR, Practice Management and Medical Billing SoftwareBasic Business Intelligence Tools + AppCustomer ImplementationBase Features of Advanced EHR and Practice Management Up to Training/Implementation (20)Custom Developed Medical Forms/Templates (10)Customer SupportBase Features of EHR and Practice ManagementRevenue Cycle ManagementComprehensive Billing and Coding ServicesDenial ManagementAR ManagementPatient Collections/StatementsClaim Status DashboardDedicated Account ManagerDedicated Support Phone LinePricing information available on requestDeployment OptionsWhat options are available for product deployment?Cloud-based/SaaSPricing ModelWhat is the pricing model?Subscription-based/ Quote-basedMinimum CommitmentIs there a minimum monthly or yearly commitment required for purchase?No minimum commitment required for purchase Custom QuoteIs there an option of requesting custom quote?AvailableFree Trial Does the vendor provide a free trial option?YesProduct LimitationsSome of the product limitations include:The solution is compatible with web browsers such as Google Chrome, Mozilla FireFox and Apple Safari. However, it is not compatible with Internet ExplorerDoes not support integration with multiple vendors for credit card processingThe iPad app is not user-friendly for the first-time usersdrchrono Practice Management does not support internal messaging functionBilling system is complex and users cannot enter payment details for pre-booking appointmentsDoes not support e-faxingCompetitorsathenaCollector: Starting from $199/user/monthCureMD Practice Management: Starting from $195/user/montheClinicalWorks v10 (EHR Suite): Starting from $449/user/month
Innovative, functional and easy to use: it’s time to experience PrimeSUITE®, the integrated electronic health record (EHR) and practice management solution from Greenway Health™. Certified for meaningful use Stage 2 and prevalidated for patient-centered medical home (PCMH), PrimeSUITE offers better solutions for organizations of all sizes.
Practice Fusion is #1 Ranked Certified EHR that will have you charting in minutes, with no software to install, no hardware to manage, and no licensing fees. Whether you're switching from paper or from another EHR, Practice Fusion is here to help with our award-winning Phenomenal Support, instant setup, and extensive resources.
NextGen Ambulatory EHR is an innovative electronic medical record/electronic health record system for practice management and patient care. This NextGen healthcare resource is equipped with functionality for ICD-10 code implementation and for implementation of meaningful use stage II. Supporting physician offices and import is important in today's healthcare industry, and this type of EHR software provides adequate health record handling that allows doctors and practice administrators to focus on quality of service.
AdvancedEHR is the revolutionary way to manage patient health. Every click, feature workflow is designed to increase clinical quality, reduce costs, improve staff efficiency promote patient satisfaction. Customize the charting templates to fit your specialty integrate AdvancedEHR with AdvancedBilling so your data is automatically shared between systems.
As a competitive platform for electronic health record and practice management cloud-based software, CareCloud helps doctor’s offices to assess information and make decisions. This customized cloud-based solution looks at patient care, medical billing and all sorts of practice administration tasks with the same intuitive engineering and design. Get effective medical practice management tools for any type of office, whether it's a cardiology office, a dermatology office or a primary care provider.
e-MDs Cloud Solutions is the answer for clinicians who need the latest technology coupled with extreme high usability to help them cope with a changing, increasingly complex medical practice environment. Cloud Solutions is written from the ground up as a true browser-based Electronic Health Record (EHR). Created by a company founded and lead by a doctor, the result is a true physician’s EHR that models the excellence of e-MDs 16 years of market experience, and the advantage of the input of thousands of physicians
Decrease overhead and ensure profitability with our practice management and billing solutions. We are a partner for doctors and patients alike, so rely upon our dependable software and corporate commitment to customer service. NUEMD PRACTICE MANAGEMENT Cost of Ownership Typical cost structure for NueMD Practice Management: License/Subscription Cost Based on recurring subscription fee model – per user per month plus upfront cost of customization, implementation and support services Costs may vary depending on enterprise pricing plan considered (refer pricing section for details) Maintenance Cost Zero maintenance costs. Includes ongoing updates and support via live chat, phone and email Installation/Implementation Cost Included in the subscription cost Customization Cost Will vary depending on the functional requirements such as capitation, advanced analysis, electronic chart management, inventor manager and collections Customized packages are available for medical billing companies, larger practices and student health centers Data Migration Cost/Change Management/Upfront Switching Cost Dependent on your current software, amount of clinical data to be migrated, complexity of data and migrating the data from legacy system to current system Training Cost Provides 12 hours of one-on-one training to the new clients with an assigned trainer, including an optional on-site consultation Offers FAQs section, tutorials, online knowledge repository, webinars and online chat option Recurring/Renewal Costs Renewal cost is equivalent to the fees paid monthly as subscription fees, based on number of users and pricing plan selected Pricing Details Product Name Description Price/Details Ultimate Solution: Powerful practice management and collections Patient Records Integrated Eligibility Verification Scheduling Patient Portal Mobile App Tickets Statements Paper Claims Electronic Claims Electronic Remittance Advice (ERA) Batch Claims Filing & Posting Standard Reporting Advanced Analysis Electronic Chart Management (ECM) Inventory Manager Collections (Premium) Capitations $249/user/month Total Solution: Full featured practice management with flexibility (most popular) Base Features of Ultimate Solution Collections (Standard) Capitation (Optional feature, available as an add-on) $199/user/month Practice Solution: Robust scheduling and practice management Base Features of Ultimate Solution - Optional feature, available as an add-on Advanced Analysis Electronic Chart Management (ECM) Inventory Manager Collections (Premium) Capitations $149/user/month Electronic Health Record and Medical Billing Systems Update patient data in real-time Order labs and prescription in few clicks Customizable packages e-Labs Patient Chart Management Pricing information available on request Deployment Options What options are available for product deployment? Cloud-based/SaaS Pricing Model What is the pricing model? Subscription-based & Quote-based Minimum Commitment Is there a minimum monthly or yearly commitment required for purchase? Minimum commitment of 12 months required for purchase Custom Quote Is there an option of requesting custom quote? Available Free Trial Does the vendor provide a free trial option? No Product Limitations Some of the product limitations include: Limited functionality offered through its phone app as users are unable to modify schedule or capture payment for more than one unit The solution requires a minimum commitment of 12 months for purchase The solution does not offer options to view a month or week’s schedule Does not support video telemedicine capacity and navigation is not intuitive Does not provide an intuitive and user-friendly UI Competitors drchrono Practice Management: Starting from $199/user/month CureMD Practice Management: Starting from $195/user/month eClinicalWorks v10 (EHR Suite): Starting from $449/user/month
Amazing Charts is an Electronic Health Record (EHR) system that allows complete documentation of the medical encounter in a fast, efficient, and straight-forward manner. Our mission is simple: to improve the lives of health care providers by developing powerful, intuitive, and easy to use solutions that are user friendly and affordable.
A versatile electronic medical record software tool helps medical provider offices to streamline clinical workflows and work efficiently in a high-stakes, high-pressure field. eClinicalWorks EHR/PM is made to accomplish key objectives in healthcare: its cloud-based EHR design assures doctors and others of competent medical billing procedures, a good interconnected EHR system, and great communications and interoperability for architectures. ECLINICALWORKS V10 (EHR SUITE) Cost of Ownership Typical cost structure for eClinicalWorks v10 (EHR Suite): License/Subscription Cost - On-Premise: License fee includes a one-time fee per user + additional fees for implementation Additional supplemental monthly support and maintenance cost calculated per user, over and above the license cost Additional monthly fee per user for hosting the solution by eClinicalWorks - Cloud-based/SaaS: Recurring subscription fee based on per user per month which includes hosting and implementation monthly fee, per user Includes maintenance, 24X7 support, initial on-site training with no start-up cost - Cloud-based (RCM model) : Includes hosting and implementation monthly fee which is a percentage of the total collected revenue Additional monthly fee per user depending on collected revenue volume Maintenance Cost On-Premise: Maintenance cost is over and above the upfront fee Cloud-based/SaaS: Maintenance cost is included in the service fees charged at the time of purchase Installation/Implementation Cost - On-Premise: Additional implementation fees charged for more than 9 users Cost does not include travel and airfare costs and are billed separately - Cloud-based/SaaS: No start-up costs; initial implementation at no extra cost Additional implementation fees charged for more than 9 users Cost does not include travel and airfare costs and are billed separately Customization Cost Will vary depending on the functional requirements opted by the users Data Migration Cost/Change Management/Upfront Switching Cost Provides free data conversion from existing EHR to eClinicalWorks No upfront or switching cost for data conversion/migration cost Training Cost Provides initial on-site training and webinars at no extra cost for users in the range of 1 to 9 Additional fees charged for training more than 9 users Recurring/Renewal Costs On-Premise: Cost includes monthly support and maintenance cost along with hosting fees if provided b the vendor Cloud-based/SaaS: Cost is equivalent to monthly subscription fee which includes maintenance, hosting and implementation fees Pricing Details Product Name Description Price/Details Perpetual License (one-time cost) for eClinicalWorks(EHR Suite) What is the license cost? Solo Practice: $9,500/user Mid-Sized: $142,500 for ~10 users Large Practice: $475,000 for ~25+ users Subscription cost/Pricing plan for EHR Only Electronic Medical Record (EMR) eClinicalMobile eClinicalWorksP2P Patient Portal eClinical Messenger Document Management Referral Management Meaningful use Dashboards eBO View (reporting) Registry Reporting ePrescribing and Formulary Checking Checking 24x7 Support Maintenance Private Cloud (Hosting) Disaster Recovery/Nimbus Unlimited Free Webinars/Videos Solo Practice: $449/user/month Mid-Sized: $6,735/month for ~10 users Large Practice: $22,450/month for ~25+ users Subscription cost/Pricing plan for EHR with Practice Management Base features of EHR Only Practice Management (PM) Billing Implementation Services Solo Practice: $599/user/month Subscription cost/Pricing plan for Revenue Cycle Management (RCM) Claim creation and processing Denial and rejection management Appeals at all levels Preventative claim edits Clear visibility into your A/R Billing rules Practice Management (PM) eClinicalMessenger Document Management Referral Management eBO View (reporting) Registry Reporting 24x7 Support Maintenance Private Cloud (Hosting) Disaster Recovery/Nimbus Billing Implementation Services Unlimited Free Webinars/Videos 2.9% of the practice collection Deployment Options What options are available for product deployment? On-Premise & Cloud-based/SaaS Pricing Model What is the pricing model? License-based & Subscription-based Minimum Commitment Is there a minimum monthly or yearly commitment required for purchase? Minimum commitment is required for 5 years for purchasing eClinicalWorks Software License and Support agreement Custom Quote Is there an option of requesting custom quote? Available Free Trial Does the vendor provide a free trial option? No Product Limitations Some of the product limitations include: eClinicalWorks v10 (EHR Suite) does not provide e-fax functionality. However, they have a partnership with Dialogic to provide this functionality eClinicalWorks charges an additional fees for its integrated practice management module It requires a minimum commitment of 5 years for purchasing eClinicalWorks Software License and Support agreement Does not provide timely upgrades for certain features such as patient portal Does not provide a native application for processing payments Competitors CureMD Practice Management: Starting from $195/user/month athenaCollector: Starting from $199/user/month AdvancedPM: Starting from $429/user/month
Modern, user-friendly practice management system, providing a complete solution for your practice’s administrative and financial needs – from scheduling and managing patient data through billing and reporting. CARECLOUD CENTRALCost of OwnershipTypical cost structure for CareCloud Central: License/Subscription CostSubscription based pricing model– per user per month fee + upfront cost for customization and support servicesAutomatic software upgrades are included in the subscription costMaintenance CostIncluded in the subscription cost along with live support, phone, chat, email, forum, knowledge repository and tutorials for resolving issues quicklyInstallation/Implementation CostNo set-up fees required, included in the subscription costCustomization CostWill vary depending on the type of CareCloud plan selected - charts, central, complete and conciergeProvides customizable plans with reduced price for multiple usersData Migration Cost/Change Management/Upfront Switching CostDependent on amount of patient, payer and provider data to be migrated, complexity of data, cleaning the repeat data, transferring data from an old legacy system and gaps between the existing system and the new systemTraining CostIncluded in the subscription cost and provides training support through documentation, webinars, forum, training videos, calls and live chatRecurring/Renewal CostsIncluded in the subscription cost as CareCloud offers month-to-month subscriptionCost will vary depending on type of version/plan selectedPricing DetailsProduct NameDescriptionPrice/DetailsCentral: Modern, cloud-based practice managementPatient SchedulingAppointment RemindersPatient ProfilesInsurance VerificationMedical BillingElectronic Remittance AdviceDenial ManagementContract ManagementClearinghouse ConnectivityDocument ManagementAnalytics and ReportingCareCloud Community (Patient Portal)CareCloud Companion (Mobile app)Secure Internal ChatAutomatic Software UpgradesCareCloud CollectiveIQ (Billing Rules), additional price to be paidCareCloud Advanced Analytics, additional price to be paidUS-Based Technical Support$349/user/monthCharts: Easy to use Electronic Health RecordsPatient SchedulingAppointment RemindersPatient ProfilesDocument ManagementAnalytics and ReportingCareCloud Community (Patient Portal)CareCloud Companion (Mobile app)Secure Internal ChatAutomatic Software UpgradesMeaningful Use CertifiedClinical DocumentationTemplates LibraryE-PrescribingOrder and ResultsE M CodingUS-Based Technical Support$379/user/monthComplete: Powerful combination of PM and EHR softwarePatient SchedulingAppointment RemindersPatient ProfilesInsurance VerificationMedical BillingCareCloud CollectiveIQ (Billing Rules)Electronic Remittance AdviceDenial ManagementContract ManagementClearinghouse ConnectivityDocument ManagementAnalytics and ReportingCareCloud Advanced Analytics, additional price to be paidCareCloud Community (Patient Portal)CareCloud Companion (Mobile app)Secure Internal ChatAutomatic Software UpgradesMeaningful Use CertifiedClinical DocumentationTemplates LibraryE-PrescribingOrder and ResultsE M CodingUS-Based Technical Support$629/user/monthConcierge: Full-service Revenue Cycle ManagementPatient SchedulingAppointment RemindersPatient ProfilesInsurance VerificationMedical BillingCareCloud CollectiveIQ (Billing Rules)Electronic Remittance AdviceDenial ManagementContract ManagementClearinghouse ConnectivityDocument ManagementAnalytics and ReportingCareCloud Advanced AnalyticsCareCloud Community (Patient Portal)CareCloud Companion (Mobile app)Secure Internal ChatAutomatic Software UpgradesMeaningful Use CertifiedClinical DocumentationTemplates LibraryE-PrescribingOrder and ResultsE M CodingExpert RCM Services TeamDesignated Client ManagerUS-Based Technical Support3-7% of the practice’s collectionsDeployment OptionsWhat options are available for product deployment?Cloud-based/SaaSPricing ModelWhat is the pricing model?Subscription-basedMinimum CommitmentIs there a minimum monthly or yearly commitment required for purchase?No minimum commitment required for purchases – month-to-month based planCustom QuoteIs there an option of requesting custom quote?AvailableFree Trial Does the vendor provide a free trial option?NoProduct LimitationsSome of the product limitations include:Does not provide drill down reporting functionality to the usersDoes not offer user-friendly billing services Does not allow users to switch from one app to another app for viewing patient’s insurance information and up-coming appointmentsDoes not let users to create a task list or a to do list for staffThe solution is not compatible with Android devices, is not fully functional on tablets and is available in ‘read-only’ format on iPad CompetitorsKareo Billing: Starting from $75/user/monthathenaCollector: Starting from $199/user/monthNueMD Practice Management: Starting from $149/user/month
Drive revenue with ease. AdvancedBilling features all the tools you need to manage your A/R and claims processes in one convenient database. The robust clearinghouse automates manual processes, auto-generated worklists improve productivity expedite reimbursements automatic claims scrubbing gets you an almost-100% first-pass claim acceptance rate. This software is just as powerful as what our 500+ billing service partners use.
Because we know you have more important things to do than flip through a calendar. AdvancedScheduling helps you see more patients speeds up scheduling processes with recurring appointment, waitlist management, patient room tracking appointment reminder tools. A faster front desk lets your front office team focus on checking in patients, collecting copays scheduling your clinicians facility to full capacity.
McKesson EMR offers a truly comprehensive model for health record handling and practice management. Across the entire patient life cycle, and on both the clinical and clerical sides of a business, McKesson EMR helps providers to achieve performance goals, discover key efficiencies, and tighten up operations, leaving doctors and practice leaders free to focus on what matters: quality care for patients.
EpicCare combines chart review, order management, and documentation in a fast system that can learn your preferences while you work. It organizes patient information, suggests actions, and guides coordinated care across physical care settings. EpicCare's embedded analytics and population management infrastructure support the transition to value-based care models.
Optum™ Physician EMR is a web-based application that can be fully integrated with all the operational functions of the practice. Pulling charts, approving refill requests and signing lab results are now just a click away. This simplicity not only strengthens the patient physician experience, but also improves quality and reduces costs.
MedicsDocAssistant™ presents a dynamically powerful EHR / EMR solution, with industry-leading features. MedicsDocAssistant EHR is excellent for virtually any specialty and any practice size. Known for its flexible, user-friendly design, MedicsDocAssistant EHR increases your efficiency without disrupting the way you practice.
Developed by practicing pharmacists and physicians, Meditab offers applications for electronic health records (EHR). Among the EHR solutions offered by Meditab is Intelligent Medical Software (IMS), a multi-award winning, multi-certified Clinical Automation System for the medical office. By providing caregivers and clinicians the tools necessary to make informed decisions, manage regulatory compliance and quickly identify inefficiencies, IMS combines functionality with usability to give you a HIPAA-Compliant EHR solution that is right for your practice.
Cerner® Acute Care EMR offers an electronic medical record solution for providers that covers comprehensive aspects of healthcare and patient care, with EMR and EHR systems that demonstrate the best in health information technology, and other key functionality from a well-known EMR vendor with a lot of name recognition in the medical field.
How to Select the Best Electronic Medical Record System
By: Evan Frankel, SelectHub Consultant and CEO of 4ealth.org
With the advent of Electronic Health Records in the late 20th century, healthcare providers and clinics were offered clinical documentation and billing solutions that were designed primarily to support patient care and replace traditional paper-based records. In the 15 to 20 years since digital records became available, advances have been made in the development and deployment of this technology to support a myriad of functions that increase productivity, clinical workflow efficiency, and revenue for healthcare providers.
Most US-based medical providers currently use an Electronic Medical Records (EMR) application, whether in hospitals or clinics. The variety of government incentives that have been offered to physicians have played a key role in increasing in EMR purchase and utilization throughout the country.
When considering EMR technology, whether for the first time or to replace an existing product, a variety of functionalities, potential issues, and desired efficiencies must be effectively and thoroughly evaluated to ensure that solutions meet the need of the individual provider, practice, physician group, hospital or health system. The following is an overview of some of the most crucial aspects to consider when evaluating the purchase and implementation of a new EMR technology.
SECTION 1: CONSIDERATIONS WHEN SELECTING AN EMR PROVIDER
Hosting an EMR? Do you want a cloud with that?
Electronic Medical Records can be accessed and stored in two distinct manners, client-server as well as ‘cloud-based’. There are differing opinions on the benefits of Cloud storage and the convenience of accessing an “off-site” EMR application via a secure internet connection. It is simply the responsibility of the vendor to either provide the solution in the cloud, which is hosted in their datacenter that can be accessed through secure log-in credentials, or a solution in which the specific clinical location will need to contract or create their own datacenter. It is important to understand that there is no difference in functionality between these two hosting methods (client-server, cloud-based) except for those products that may only be offered as a cloud-based application or client server application. In many cases, contracting with a Cloud-based vendor or a vendor that will host the application (potentially a Value-added reseller or VAR partner) will be the least expensive, most cost-effective, and sustainable method of accessing an EMR system.
Billing? Who is going to handle this?
You’ll need to get paid.Revenue Cycle Management (RCM) is the process in which billing/coding and reimbursement for covered services are handled with contracted payers and insurance companies. Most organizations have outsourced this function of their back-office to specific RCM partners that can help the practice maximize their receivables and shrink the total days in accounts receivable. The cost of RCM is usually calculated as a percent of total collections, often making it more cost-effective than employing in-house billing staff. If your organization currently does billing and coding in-house utilizing employed or contracted staff members, it may be worthwhile to evaluate an EMR partner that offers the potential benefit of outsourcing RCM to other, outside agencies.
Are you incentivized to do more outside of the office?EMR applications were initially created to be a clinical data capture system that aided in the process of billing accurately and appropriately for the care provided. These applications have substantially improved in recent years and now include functionalities such as electronic prescribing, advanced reporting, clinical decision support and the ability to create registries that can track and help manage patients suffering from chronic disease.Population health can best be defined as the treatment and management of patients outside of traditional face-to-face clinical moments through the advanced use of support from outside agencies and technologies. Many contemporary EMR systems have expanded their applications to support population health activities. If you are currently engaged in building out population health functionality (care coordination, care management, transitional care) for your providers and patients, there is value in determining if the features they have built into their application in support of population health will suffice. If so, it will eliminate the need to acquire another application that is specifically created for the reporting, documentation and outreach involved in supporting population health activities.
Tell me what happenedWhen evaluating EMR products, it is imperative to consider the data that will be collected and how that can improve patient care and clinic operations. Documentation and underlying clinical data is the very source of patient-truth, it is the foundation of the billing process, it is the calling card for referrals and collaborating practices. How your providers wish to document their clinical notes will be the largest time expenditure for your highest paid resource. Recent studies have shown that for every one minute your providers spend in a face-to-face care moment with their patients, they spend at least three minutes documenting and navigating within their EMR.
- Do your providers want to use a tablet? Do your providers want to continue to use a narrative built by dictation/transcription?
- Do you have providers that want to use speech recognition software?
- Do you have previously built templates that you’d like to leverage for future use?
- Does your clinic have any other specific documentation needs that should be considered?
Having a prepared list of documentation requirements is important for successful vetting of EMR software. Without appropriate methods for capturing the patient story and the clinical moment, a new EMR system may create frustration for providers and fail to improve clinic operations.
Specialty-specifics. No two practices are alike
EMR applications should be fully tailored to the environment, not the other way around. It is an important aspect of identifying the ideal EMR partner that the application work for the use that is common to the current practice. Understand that needs and business lines may change for a practice, but the underlying workflow will most likely stay the same.Your clinic, regardless of the specialization of the providers, has needs for an EMR that can support the nuanced treatments and workflow of your practice. There are EMR systems that tout the ability to work for all specialties and locations, there are EMR systems that are specific to large specialties (think Orthopedics, Neurology, Obstetrics/Gynecology, etc.). Ensure that any product you evaluate has the ability to support your operations from a clinical workflow, documentation and financial perspective.
EMRs can elect to certify their product to show that it adheres to the Meaningful Use Criteria. These criteria are based on the Federal Government’s guidance for EMR functionality to support programs for Medicare patients. Although the functionality requirements that align with Meaningful Use and Certified Electronic Health Record Technology (CEHRT) are important for qualification for those incentive programs, the functionality to support your specific clinical operations is of greater importance than just procuring a product that is certified. Certification ensures the presence of features and functionalities that are related Center for Medicare/Medicaid Services (CMS) program compliance. However, it’s important to note that certification does not test the usability and user experience of the application. Certification does not require that the functionality is user-friendly, intuitive, or will work for a specific workflow. It is important to select a certified EMR for the purposes of qualifying for specific contracts and programs, but a certified system is not a panacea.
Keeping up with the Joneses (Dr. Jones, that is)
It is imperative to understand the technological environment (application and infrastructure) that is present in the network of providers that co-manage your patients and reside in the community (and surrounding communities) in which you serve. The providers that support your patients have clinical data that will enrich and strengthen the patient record of which you are a steward. Creating a holistic and longitudinal record will help to decrease the potential for medical errors, limit gaps in care (or document any gaps that exist), and enrich the providers’ relationship with their patients and their provider colleagues.The best way to connect to disparate clinical data sources is via web-based standards, which are commonly supported through most EMR systems on the market. Be sure that any additional costs to connect to external data sources are well understood during the negotiation of a contract with an EMR vendor. Some examples of important connections / interfaces with external EMRs are as follows: local and area hospitals, nearby freestanding Emergency Rooms and Urgent Care facilities, referring and consulting provider clinics, State immunization and drug databases, Health Information Exchanges (HIEs), other stations of care.
Costs? Are you justifying based on an ROI that is attainable
Looking solely at the cost of the application and/or implementation is not an effective way to evaluate EMR software. While the price tags for EMR systems vary and should be considered, most providers find that the larger financial impact is felt as the EMR impacts clinic operations once it is fully operational. A successful EMR implementation should result in the ability for more patients to be managed by fewer staff. Features that streamline patient outreach, billing, scheduling and data capture also allow providers to see more patients during a traditional day. When weighing the costs of various EMR systems, consider not just the upfront costs to acquire and implement, but also revenue increases and cost savings that will be realized over time.
If you are currently utilizing an EMR and looking to upgrade, make sure your prospective vendors are able to migrate all of your existing data into their application as discrete data elements. You will sacrifice future productivity and efficiency if you do not re-build as many of the active patient charts as possible in your new system. This step can be incredibly tedious and laborious if left to individuals to create, and the process is especially prone to error. There are a variety of potential formats in which to transfer existing data into a new EMR. Full records can be sent using HL7 CDA format, SQL queries, and/or proprietary import functions. If a prospective vendor is unwilling (or unable) to incorporate your historical clinical data into their system as part of your implementation, they may not be the best fit. It is of the utmost importance to prioritize the re-creation of every patient in your new EMR without the loss of any key historical and billing data as current and future reporting requirements highly value the continuity of data.
SECTION 2: STEPS TO SELECTING AN EMR
Step 1: Build a selection committee/team
Buy-in for EMR software must come from all aspects within an organization. Build a team of advisors from all areas of a clinical environment to assist with the evaluation process. Let each resource objectively evaluate the technology and functionality to ensure it matches the needs of the representative group of employees. Consider ways to engage your entire staff in the selection process so they have the opportunity to share their thoughts and suggestions and to ensure their buy-in to the eventual changes to practice operations.
Step 2: Create Potential Vendor List
The EMR space is littered with a myriad of vendors. To best start a list of potential vendors with which to partner, it is important to look at the community around to see what products are in use by complimentary providers. It is also worthwhile to view rankings, recommendations as well as advice published by objective reports and specialty organizations. In many cases, a specialty-specific organization of physicians (primary care, obstetrics, neurology, oncology, orthopedics, for example) will have a list of potential vendors that are in use in other clinical locations. This will help narrow down the potential list from the hundreds to a more manageable 6-12 vendors. Contact each vendor and identify your desire and request to begin the sales process.
Step 3: Demo Day
It is important to have representatives from any vetted EMR company demonstrate the functionality and usability of their application on-site at your clinical location. Let clinical staff use the application in a simulated environment to observe their interaction with the application within the defined workflow of normal clinic operations. This process should be repeated for ancillary staff (billing, coding) should there be an expectation that those resources will also utilize the application.
Step 4: Site Visits
As you narrow your list of prospective vendors, it is important to consider an on-site visit to a local clinic of similar size, specialty and scope that are seasoned users of the application. Make sure that key personnel are available to have frank and open discussions about the application, its functionalities and their use in day-to-day workflows. Understand that every application will have both positives and negatives, as no product is perfect. Ask questions about customizations, upgrades and updates, and most importantly, how support issues are triaged and handled. It may seem like an unnecessary expense to have your staff visit another clinical location to vet a potential vendor, but in the long run, the costs are well worth the effort. Your relationship with an EMR vendor should be as sustainable and transparent as possible. Ask each participant to prepare for the site visit with a checklist of items they want to see in action. Additionally, make sure you facilitate conversation between participants about their needs and goals so you can cover all potential questions that could arise.
Step 5: Contracting
This is often one of the most crucial steps in identifying the best EMR application to procure. Each EMR system’s contracting process will be a little different, as pricing terms can be offered in a variety of ways. Make sure you understand the conditions for term and termination of the contract, and require the inclusion of specific clauses in the contract for non-performance as it pertains to issues relating to service quality and availability of the application. Make sure you have identified data migration points and that the contract language states payment will only be due once the full functionality of the application is released and data continuity from historical systems has been tested and confirmed by your organization. It is imperative in this process to engage legal counsel to ensure contract language Is not overly burdensome and faults of the application are appropriately covered and assurances are binding.
Step 6: Implementation & Troubleshooting
The final step in the process is the most crucial. Even with the best vendor solution selected, a poorly understood and managed implementation can spoil an EMR and limit the on-going value of the product. Leverage best-practices available from your vendor and other organizations to create your project plan and cut-over plan. Create more time in provider schedules to account for the learning curve to the new product and workflow. Announce to patients that the migration is occurring and that certain issues may arise during the transition. During the implementation process, document all concerns and issues identified by staff and make sure each is being resolved before the official go-live of the new EMR system. Test all functionality and interfaces to ensure direct feed of external data is available, and lastly, make sure that a few sample patient visits are tested from check-in to check-out before moving the solution into the clinic full-time.