Asset-intensive industries are facing a number of different challenges. Perhaps one of the biggest is the need to balance plant lifecycle cost with the total productivity of the plant. Finding that perfect balance is what successful asset management is all about—and IFS helps you do just that. IFS Applications facilitates full asset lifecycle management by offering highly usable tools for reliability-centered maintenance (RCM), preventive maintenance, workforce managmenet, capital project management, overall equipment efficiency and mobility. Supporting functionality includes document management, maintenance inventory, contract management, document management, engineering, and even finance. IFS Applications gives you all you need to maximize the productivity of your capital assets.
Since 1986, eMaint’s CMMS solution has been reshaping how organizations manage maintenance management. eMaint delivers a robust, yet easy-to-use, feature-set that helps organizations save valuable time and money by better organizing, planning and managing maintenance activities.
Web-Based Facilities Management and Maintenance Tracking Software | Products Unlimited Users Access, No Per User FeesCMMS Online - A Complete Web Based Management Solution: Our Computerized Maintenance Management Software (CMMS) includes a preventative maintenance feature. The most common use of CMMS is to submit, schedule, and manage work orders while collecting and maintaining comprehensive data about facilities, properties, and assets. In the busy world of facility and property management, it is nearly impossible to know the maintenance status of assets when they are distributed across a large area. Often it's only when assets fail or breakdown or the number of complaints increase that service requests are submitted and require immediate attention; or, we wait until more assets breakdown to address the repairs. Firms and maintenance managers seek increased reliability to prevent such equipment breakdowns.
Maintenance Connection is a Web-based software system for maintenance management. The system optimizes lifecycles of assets, tracks and manages maintenance costs, provides insight on possible equipment failures, streamlines labor efforts, and performs other crucial tasks for meeting the needs of maintenance and facility management professionals.
Dude Solutions™ provides a suite of web-based maintenance management applications that help streamline maintenance operations with centralized requests, automated maintenance workflow, and simple reporting. Dude Solutions is the parent company of FacilityDude, which currently serves more than 7,000 organizations in both the US and Canada.
ServiceChannel Service Automation combines a web- and mobile-based work order management platform with integrated analytics in a complete source-to-settle solution. Easily Manage Your Facilities Operation Across Your Enterprise Through a Single DashboardWatch Video
Infor EAM is the most configurable enterprise-grade asset management solution on the market. It gives you the power to improve capital asset management in ways that increase reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and support sustainability initiatives. Available in industry-specific editions, it also gives you unparalleled flexibility to zero in on the specialized, industry requirements that can turn your company's asset management into a competitive advantage.
To customers around the world, MPulse Means Maintenance Success. MPulse CMMS software provides reliable scheduling, tracking, and reporting tools for equipment and facilities maintenance organizations. MPulse CMMS software is available for purchase or as an annual subscription, and it can be hosted locally or in the cloud. Four scalable solutions are available, with each subsequent edition offering additional features that build on previous editions, making it easy to add features as organizational needs change.
Hippo CMMS is a powerful, user friendly web-based maintenance management solution for applicable to facilities in manufacturing, healthcare, hospitality, education, municipalities, telecommunications and more. This application comes equipped with tools to optimize work order management, preventive maintenance, assets and equipment, inventory and spare parts management, vendors and resources. This CMMS is suitable and completely scalable for small, medium and large organizations. Hippo comes with customizable dashboards and interactive drawings of site maps and floor plans.
Maintenance software can vary from basic systems to very complex solutions. Bigfoot takes the best of both worlds – simplicity of design and powerful functionality – to give you an Enterprise CMMS solution that’s Quick to Learn for Quick Results™.
Empower facilities managers and occupants of managed facilities to manage resources and equipment easily and cost effectively. Through the use of the latest cloud-based technology coupled with the management team's extensive knowledge of energy systems and facilities, FMX™ suite of services built around a simple calendar interface.
Avantis delivers a comprehensive Enterprise Asset Performance Management solution. At the core is maintenance repair and operations, spares and inventory management and procurement. These are augmented with condition management solutions for actionable predictive maintenance and role-based decision support. Invensys Asset Performance Management solutions help deliver superior business performance.
Sprocket CMMS provides an intuitive and simplified user experience that goes beyond basic Facility Maintenance, but also incorporates the major components of Total Facility Management such as, Inventory Control, Reporting, Preventive Maintenance, and Capital Asset Management in order to maintain competitive and high-performance facilities.
MAPCON's basic version is a full-featured, robust Preventive Maintenance and Work Order Management CMMS designed for maintenance managers that want to keep things simple — and affordable. It is called LITE. The advanced version of MAPCON's CMMS is called "PRO" (or Professional). PRO moves the goalposts for professional maintenance across the spectrum of modern industry and facility management!
UpKeep allows users to snap a picture of a broken piece of equipment, create a work order, and send it off to their technician for repair - all from a mobile device. UpKeep is perfect for facility, property, restaurant, and manufacturing managers looking to improve communication by enabling real-time status updates for your team. It is a modern, intuitive, and customizable CMMS that is proven to expedite workflow processes.
RAM's market leading Series4000 range integrates virtually every aspect of fixed asset management incorporating depreciation, federal and state tax, asset budgeting and forecasting, lease accounting, capital project control, asset tracking utilizing both barcode and/or RFID scanning technology and maintenance management.
FastMaint is a computerized maintenance management system (CMMS) for work order management in your maintenance plan. Besides breakdown maintenance use it to create preventive maintenance checklists and a preventive maintenance schedule for your equipment facilities management. Asset tracking, maintenance planning putting together a preventive maintenance plan will be a lot easier! Inventory management software features help with tracking and re-ordering maintenance spares and supplies. Use it for onsite maintenance or field service management.
With Guide Ti, organizations increase the reliability of their supply chain, improve employee productivity and optimize their inventory management. In addition to ensuring compliance with the standards and laws that regulate a client’s industry, Guide Ti monitors service contracts, guarantees and licenses efficiently and ensures that important information reaches the right people resulting in better business decisions.
Maxpanda Work Order CMMS Software offers a suite of tools that includes integrated asset management, inventory management and preventive maintenance. The system is web-based, allowing users access it from anywhere.
IBM® Maximo® Asset Management is a comprehensive solution for managing physical assets on a common platform in asset-intensive industries. It offers “built in” mobile access, out-of-the box mapping, crew management and analytical insight.
With Maintenance Pro, you can track an unlimited number of pieces of equipment. Management is easier than ever, since you can store a description, make, model, serial number, photos, and more for each piece of equipment. 30 custom fields provide the flexibility you need to store information unique to your array of equipment. If using meter tracking, you can select from hours, miles, kilometers, revolutions, gallons, counts, copies, or define your own customized meter type for any piece of equipment.
The eRPortal Software Group provides enterprise asset management and materials management software products and SaaS applications that enable companies to optimize operations, maintain assets and infrastructure, and manage all related materials, resources, and logistics. The software has been developed with an architecture that provides customers a solution that is exceptionally easy to use; with an interface that is configurable based on an individual’s daily tasks and organizational role. eRPortal has customers in multiple market segments and has developed lasting business relationships with Fortune 500 corporations, municipalities and utilities across the country, and the nation’s most prestigious educational institutions.
ManagerPlus maintenance software is an easy-to-use asset management software system that helps companies in asset intensive industries increase their return on investments while decreasing costs of operation. ManagerPlus links your asset management, maintenance management, inventory and purchasing functions together for quick and easy viewing and decision-making.
MicroMain CMMS software makes it easy to manage maintenance and reduce costs. Our award-winning solutions have been saving organizations time and money for over 20 years. Our customers enjoy MicroMain’s: Ease of Use / Simple Navigation; Flexible Reporting; Streamlined Implementation; Friendly, Accessible Technical Support; and Outstanding Value.
ArcGIS Online is a complete, cloud-based mapping platform. Make and share beautiful maps, and do everything in between. It’s possible only with ArcGIS Online, a scalable and secure software-as-a-service hosted by Esri.
CHAMPS EAM has all the attributes for meeting the challenge of optimizing asset performance of any enterprise. With CHAMPS EAM, organizations can judge success by measuring costs, availability, and performance against both internal and external benchmarks.
Build a solid, standards-based foundation for managing your physical assets – whether your business relies on production equipment, power grids, machinery, vehicles, or facilities. Our enterprise asset management (EAM) software can help you increase operational efficiencies, improve asset usage, reduce costs, and better manage capital expenditures throughout the asset lifecycle.
Oracle Enterprise Asset Management (Oracle eAM) supports sophisticated, condition-based maintenance strategies for property, plants, and public infrastructure. Oracle eAM's single-instance design ensures best practices and quality compliance globally, eliminates excess and obsolete spare parts inventories, promotes environmental, health and safety policies, smooths coordination of production and maintenance schedules, and improves both the responsiveness and accuracy of contracted maintenance.
collectiveFleet is an intuitive, easy-to-use fleet and asset management system designed to improve productivity and provide insight into the entire fleet operation. A flexible software platform gives Collective Data the ability to configure solutions to meet the unique tracking requirements of a variety of fleets. With fleet maintenance management software matched to your processes, you'll gain maximum return on investment and get one step closer to reaching your fleet management goals.
PMXpert has proven to be one the most affordable and user friendly CMMS products on the market. All types of facilities, such as machine shops, medical centers, hotels, cities and fleet companies choose PMXpert. PMXpert's preventive maintenance software is known for its simplicity, effectiveness and first-rate customer service.
Eagle’s Proteus CMMS software makes smart buildings smarter. It stands out from other CMMS systems in the industry because Proteus integrates with the vast majority of Building Automation Systems (BAS), which include: Johnson Controls, Honeywell, Tridium, Siemens, Schneider, and many more. CMMS software supports the industry standard BAS protocols BACnet, OPC, SNMP and web services, so that employees never miss an alert or work order.
How to Find the Best-Fit CMMS Software
By Sheila Kennedy, contributing editor and Technology Toolbox columnist for Plant Services
Computerized maintenance management systems (CMMS), also known as enterprise asset management (EAM) solutions, are software packages used by asset owners and maintenance service providers to track, manage, maintain, and optimize equipment, fleets, and facilities.
Asset failures and lengthy repairs are not just a maintenance expense; they impact the productivity and performance of the organization as a whole. Failures that have health, safety, or environmental (HS&E) consequences take a much greater toll.
CMMS/EAM software helps to mitigate these risks by improving visibility and control of all asset and maintenance-related activity. It protects an organization’s enormous capital investment by enabling timely, effective inspections and maintenance of the assets and components, with the goal of maximizing uptime and efficiency, and prolonging their useful life. It helps to ensure that the parts and spares used in maintenance, repairs and overhauls (MRO) are stocked adequately, but not excessively, and are available when needed. It also provides a means to improve operational efficiency, reduce maintenance costs, increase asset availability, optimize the return on assets (ROA), and comply with regulations and industry standards such as ISO 55000.
Purchasers of CMMS/EAM software seeking to achieve these objectives need to evaluate their implementation goals and weigh the functionality, technology, and infrastructure options. Vendor experience and viability should also be compared.
Demonstrations of the selected software will help to screen out solutions that are lacking in key capabilities or are not sufficiently intuitive. A detailed request for information (RFI) or request for proposal (RFP) will help to guide the demos and discussions and formulate a gap analysis. The vendor responses will help you develop your business case for funding and essential executive support.
Following are some considerations to help you get started.
Companies currently managing their assets, work, and inventory using spreadsheets or homegrown systems will have very different needs than those already proficient with CMMS software. Available options range from standalone CMMS software to best-of-breed EAM solutions to enterprise resource planning (ERP) CMMS/EAM modules. Determine upfront your basic business requirements and goals, and get input from the vendors where required. For example:
- Will the software replace an existing CMMS/EAM, or will this be a first-time implementation?
- Is an on-premise software installation preferred, or a hosted solution managed by the provider, or web- or cloud-based software as a service (SaaS)?
- How many users will require access to the system? What are their roles?
- How many sites or plants will need access to the system? Where are they located?
- Is the software scalable to support the full breadth of your implementation?
- Will data be converted and/or entered manually in the new system?
- What system integrations need to be considered if not contained within the CMMS/EAM (financials, human resources, customer information, scheduling, contracts, warranties, documents, business intelligence, performance management, reliability information, etc.)
- Will any special requirements require customizations?
- What internal project resources will be required (time and duration, roles and responsibilities)
- How important is price in your buying decision?
The base functionality in most CMMS solutions will satisfy the needs of companies trying to get a handle on maintenance and inventory efficiency and costs, reduce downtime, and improve equipment reliability. CMMS/EAM solutions typically provide centralized databases for assets, inventory, bills of materials (BOMs), and pre-planned preventive maintenance (PM) work orders. Vendor, HR, documentation, and other databases may be included or accessible through system integrations. Application interfaces are commonly available to integrate asset and maintenance costs with the corporate general ledger (GL).
CMMS/EAM software provides centralized visibility into all maintenance and inventory activities and requirements, as well as related costs. They enable efficient work planning and scheduling, help to ensure parts are on hand when needed (but not overstocked), and capture history to facilitate maintenance and capital investment decisions going forward. Base processes may include:
- Asset management, asset history, and asset life cycle costs
- Work management (work requests, work orders, prioritization, planning and scheduling, work tracking, completion and close-out), work history, and maintenance costs
- Project management and costs
- Inventory management and costs
- Tools management
- Purchasing and vendor management
- Labor availability, skills, training, certifications and costs
- Document management (e.g., regulatory, instructional, engineering blueprints, images, video)
- EH&S compliance requirements such as material safety data sheets (MSDS) and lock-out/tag-out (LOTO)
If best practices and operational excellence are in your sights, or you have specific requirements or seek to establish a competitive advantage, then you may need a more robust software solution. Following are questions you may want to ask the CMMS/EAM vendors about their software:
- What KPI, analytics, and reporting capabilities exist?
- Are alarms, alerts, or notifications automatically generated for specified processes or conditions?
- Does the software capture and trend meter readings?
- Does it support predictive maintenance (PdM) and condition monitoring (CM) to predict and prevent failures before they can occur?
- Does it support criticality analysis, root cause analysis (RCA), and failure modes and effects analysis (FMEA)?
- Does it enable sustainability and green/efficiency initiatives?
- Does it facilitate the capture of tribal knowledge and encourage knowledge sharing?
- How is maintenance budgeting performed?
- Are contracts and contractor services supported?
- Is warranty tracking and claims management supported?
- Are all of your industry-specific requirements satisfied?
Information Technology and Infrastructure
A variety of infrastructure, technology, and tool options exist for CMMS/EAM software buyers. It is possible to minimize the upfront capital investment by purchasing a cloud-based or SaaS solution as opposed to a traditional licensed or self-hosted solution. Another option is infrastructure as a service (IaaS), which gives the vendor responsibility for maintaining the servers, storage, networks, and other infrastructure components. Other major considerations include security, connectivity, mobility, and training tools.
Questions To Ask
- What delivery method do you recommend for our organization and why?
- What internal IT commitments will be required (roles, responsibilities, infrastructure components)?
- How will the software, data, and infrastructure be secured from hackers, viruses, internal misuse, disasters, and other possible hazards?
- Does the software leverage the capabilities of the Internet of Things (IoT) and facilitate the convergence of IT and operations technology (IT/OT), such as connectivity with control systems (PLC/DCS/SCADA), sensors, and PdM devices?
- Is mobility supported for field and mobile personnel?
- Are GIS/GPS/geolocation, route optimization, and/or real-time data updates and alerts supported for field personnel and mobile assets?
- Are online help and self-training options available to supplement (or replace) traditional classroom formats?
The caliber, experience, and viability of the vendor should play a role in the software decision, in addition to their vision for the software. Find out:
- Does the vendor have a proven track record of success, with customers and strategic partners willing to sing their praises as references and perhaps provide site tours?
- Does the vendor’s project team understand the unique nature and needs of your specific business and industry?
- Is the vendor actively investing in continuous software improvements or is this a lower-priority solution or module?
- What is the implementation methodology and how successful is the vendor at delivering on time and within budget?
Carefully considered CMMS/EAM software decisions have the potential to deliver a rapid and significant return on investment (ROI). In certain industries, the cost of failure of critical equipment could be tens or hundreds of thousands of dollars per hour, if not higher. Examples of direct and indirect costs include equipment replacement or repairs, overtime, process material waste/scrap, lost revenue, loss of customer satisfaction, and in some cases legal and regulatory penalties – particularly if personnel or community safety was sacrificed. The recommendations in this buyer’s guide are intended to get the thought process started as you prepare to make this consequential decision, as every organization’s needs are unique.