ChangeGear is a browser-based, ITIL-centric Service Desk platform that is available either onsite or through the Cloud. ChangeGear's simple user interface and flexible architecture include highly configurable workflows and templates that require no hard coding or programming knowledge. Implementation time is very short and third party integrations can be accomplished through API, email or Iframe.
- Use ITIL industry best practices
- Highly configurable, no hard coding necessary
- Intuitive end-user interface is easy to use
- Speedy implemetation