Benefits and Insights

Why use Upserve?

Key differentiators & advantages of Upserve

  • Know your guests in a whole new way. - Upserve remembers every guest: favorite dishes, past visits, upcoming reservations, average spend and more. Blending reservations, point-of-sale, marketing and guest feedback into a single Guest Book, across one location or one hundred, Upserve gives you a 360­ degree view of each guest, so you can elevate the experience.

  • Running a restaurant isn’t going to get easier. But it will get smarter. -Whether it’s optimizing the menu, strengthening your online reputation, or analyzing sales, Upserve helps you focus on what’s most important to your business. Wake up each morning to a daily digest that tells you everything you need to know, and prepare before each night’s service with Shift Prep, so you can make the moves that matter.

  • Put your restaurant in your pocket. - Offering anywhere, anytime insight into what’s happening right now on the floor, Upserve Mobile features a real ­time dashboard for your restaurant with sales, labor performance, and more, so you can spend less time running around, and more time running the show.

  • Don’t let great service die on the pass. - Improving server productivity, containing labor costs, and putting a lid on theft all lead to higher profitability for your restaurant. With Server Performance, Upserve makes it easy to measure staff by sales productivity, guest retention, turn time, discounts, voids, and more, so you can run a smoother operation that delights guests and respects the bottom line.
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