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G2 Crowd
"Halo for the people"
Two things, Service and Delivery - Halo offers more than just a great user friendly business analytics/intelligence solution to our business. Halo has an admirable ability of being able to gauge into our business requirements and promptly offer the intended solution. I can vouch that all our previous business transitions were made easy by Halo as the service itself, tells that their massive impact given that their strong approach in a Customer focus nature, we value so dearly.
Nothing that I am aware of and I will probably will ever find a reason to
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G2 Crowd
"Great Data Visualization!"
The presales support was first rate! What other company will give you a proof of concept using your data before you sign any contracts! After the sale the support and contact did not drop off and a team member is always in contact making sure you are happy with the solution. The team is also genuinely interested in your feedback in terms of making the solution better and more effective - they WANT information to in turn help their development efforts. Training was very effective and the trainers have been wonderful. They are easy to follow and the manual and instructions have been written well.
You will find that data visualization is easy and you can SEE what your data is doing. We do wish that formatting was a little easier or there were additional options for formatting. The learning curve can be a little steep on the backend, especially if you do not have a dedicated technical resource. Be sure you are ready to take that on or have Halo set up that structure for you.
Do your homework and ask lots of questions - but let Halo show you a proof of concept! It is amazing and you will realize what you are missing in analyzing your data. Know that the same support and commitment you receive during presales does not stop once you sign your contract - you will receive the same support months after!
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G2 Crowd
"Halo has unlocked the data around our organization."
Support from the point of sale and beyond. I have never been sold a product where the vendor kept constant contact even after the sale and install. Halo truly cares about their customers and their product, and we look forward to a long successful relationship with them. Prism is extremely user friendly, drag and drop measures and dimensions to quickly and easily answer questions about your business. Only software/solution to address data quality as a key part of the ETL process. Solution experts who really know my business and our ERP system. Training was exceptional. Prebuilt templates to address industry specific needs.
While the visual front end is very easy to use and powerful, I do wish we had a little more formatting control. Especially around exported visuals to Excel or PDF. I would like to see a one page dashboard print option to give quick insight to users not wanting to dive into Halo.