Categories

DOMO
Cost of Ownership

Cost Structure for Domo:

License/Subscription Cost

    Based on the subscription plan – starter, professional or enterprise (refer pricing section for more details)

    Subscription fee includes upfront fee (platform cost) and per user monthly cost that is billed annually

Maintenance Cost

Included in the subscription cost. Also provides support based on the subscription plan selected:

  • Starter: Only community support
  • Professional: Community and Email & Phone (9AM

    - 5PM Mountain Time)

  • Enterprise: Community, Email & Phone (24X7 Support
Installation/Implementation Cost Included in the subscription cost
Customization Cost Will vary depending on the functional requirements such as configurable dashboards, dashboard and operational reporting needs, type of data elements required for tracking, complexity of workflows, forms to collect additional data, UI changes, etc.
Data Migration Cost/Change Management/Upfront Switching Cost Dependent on your current software, amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system.
Training Cost Provides training support through webinars, documentation, in

- person and online mode.

Recurring/Renewal Costs Recurring fee is the per user monthly cost billed annually
Pricing Details
Product Name Description Price/Details
Domo Starter

Collaboration

- Share upto 50 cards

Data Capacity

- Unlimited

Data Types

- Cloud Apps

Data Sources

- 400+ connectors

- Workbench

Data Updates

- On

- demand

Admin Controls

- Basic Admin controls

Security

- User password

Compliance

- Secure cloud instance

Platform Apps

- Full Appstore access

Deployment

- Self

- Service

Support

- Community

Scalability

- Usage limits apply

Free
Domo Professional

Collaboration

- Unlimited sharing

- Group sharing

Data Capacity

- Unlimited

Data Types

- Cloud Apps

- On-premise

Data Sources

- 400+ connectors

- Workbench

Data Updates

- On-demand

Admin Controls

- Basic Admin controls

Security

- User password

- Admin console

Compliance

- Secure cloud instance

Platform Apps

- Full Appstore access

Deployment

- Expert consulting available

Support

- Community

- Email & Phone (9AM-5PM Mountain Time)

Scalability

- Company-wide licenses available

- Minimums apply

$2,100 per user annually plus a $25,000 annual platform fee(Platform fee is waived for more than 25 users)
Domo Enterprise

Collaboration

- Unlimited sharing

- Group sharing

- Personalized Data Permissions

Data Capacity

- Unlimited

Data Types

- Cloud Apps

- On-premise

- Proprietary

Data Sources

- 400+ connectors

- Data API Access/Workbench API

Data Updates

- On-demand

Admin Controls

- Advanced Admin controls

Security

- User password

- Admin console

- 2 factor authentication

- Single sign on

- Access profiles

Compliance

- HIPAA compliant

Platform Apps

- Full Appstore access

- Custom App access

Deployment

- Expert consulting available

Support

- Community

- Email & Phone

- 24X7 Support

Scalability

- Company-wide licenses available

- Minimums apply

$3,000 per user annually plus a $50,000 annual platform fee (Platform fee is waived for more than 50 users)
Deployment Options What options are available for product deployment? Cloud - based/SaaS
Pricing Model What is the pricing model? Subscription
Minimum Commitment Is there a minimum monthly or yearly commitment required for purchase? Annual billing with monthly subscription fee
Custom Quote Is there an option of requesting custom quote? Available
Free Trial Does the vendor provide a free trial option? Yes
Product Limitations

Some of the product limitations include:

  • Domo does not support all SQL queries
  • Does not fetch real-time data in reports
  • Does not offer functionalities such as dashboard creation and OLAP
  • Limited functionality with respect to pivot reports
  • Users cannot save filters on cards or collections. A new page or sub-page has to be created each time there is a card or group for same filter condition
Competitors

Sisense: Starting at $21,000 per annum for 5 users

Microsoft Power BI: Starting at $9.99 per user per month

QlikView: Starting at $1,350 per user

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