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Benefits and Insights

Why use ContextSmith?

Key differentiators & advantages of ContextSmith

Account Insights for Your Entire Organization
ContextSmith captures every interaction and touch points into an account, connecting your entire organization with the context it needs to scale.

  • Sales Team
    • Save up to 5 hours/week per rep from logging activities and account status.
    • 2x customer engagement and upsell opportunities with our Account Relationship Graph.
    • Seamless account transition and hand-off during sales rotation.

  • Customer Success Team
    • Increase customer touches by 300%.
    • Receive early risk indicators and customer sentiments throughout customer’s lifecycle.
    • Uncover opportunities to follow up and upsell customers

  • Executive Team
    • Get instant visibility of all your account’s health and status, right now.
    • Improve your team efficiency and productivity.
    • Proactively manage risks and smarter account management.

  • Professional Services Team
    • Save up to 5 hours/week per project member from manual status reports.
    • Reduce errors by 30% with our automatic follow-up and task alerts.
    • Intelligent early risk detection prevents fire-drills and accelerates time-to-value.
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