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Benefits and Insights

Why use Akita?

Key differentiators & advantages of Akita

  • Empower Your Team - Akita makes your customer success managers more efficient by giving them instant access to a customer's entire history--without opening a single app or making a single phone call.
  • Reduce Churn - Akita helps you identify your at-risk customers. If you can understand whysomeone is at risk of churn, you can stop it dead in its tracks.
  • Grow Lifetime Value - Stay informed of your customers' product usage, billing and customer service activities and use this information to nurture better relationships and increase revenue.
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