Akita is an innovative Customer Success Management platform that helps businesses nurture, retain, and grow their customer base. We connect the cloud-based software-as-a-service applications business use and aggregate data in real-time. This allows us to provide salespeople with a comprehensive history of their customer relationships spanning every department in their organization. Customizable, intelligent alerts based on this data will help businesses optimize their sales processes.
- Empower Your Team - Akita makes your customer success managers more efficient by giving them instant access to a customer's entire history--without opening a single app or making a single phone call.
- Reduce Churn - Akita helps you identify your at-risk customers. If you can understand whysomeone is at risk of churn, you can stop it dead in its tracks.
- Grow Lifetime Value - Stay informed of your customers' product usage, billing and customer service activities and use this information to nurture better relationships and increase revenue.
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