Gabriel Gheorghiu

Gabriel

Founder and principal analyst at Questions Consulting, with a background in business management and 15 years experience in enterprise software.

LMS Predictions: The Year of Employee-Centric Changes

The last decade and a half has witnessed a tectonic shift in the management style and management models that guide corporate business. The move has been from a very hierarchical, top-down, process-driven approach to a more democratic model, where problem-solving and managing happens in smaller, more agile and less structured teams. Consequently, it is of little surprise that the way companies structure and disseminate learning into their workplace has started to mirror this model.

Gabriel GheorghiuLMS Predictions: The Year of Employee-Centric Changes
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Field Service Predictions: Cloud Everywhere, for Everything

“Cloud everywhere for everything” is a quote from Frank Gens, Senior Vice President and Chief Analyst for IDC Research at the IDC FutureScape: Worldwide IT Industry Predictions. His emphasis was on the vital urgency for businesses to acknowledge that the public cloud is the best platform to use for their future digital engagements with technologies like artificial intelligence (AI), the Internet of Things (IoT) and virtual reality (VR).

Gabriel GheorghiuField Service Predictions: Cloud Everywhere, for Everything
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Human Resource Management Predictions: Continuation of Employee-Centric Changes

The direction within Human Resource (HR) management going into the next year maintains the focus on the employee that we’ve already established in my LMS predictions and Talent Management predictions. While technology has grabbed the attention of professionals tasked with optimizing their workforces, the employee has continued to gain relevance and utility in the workplace.

Gabriel GheorghiuHuman Resource Management Predictions: Continuation of Employee-Centric Changes
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Discrete ERP Market Guide

According to Statista, the ERP market is expected to reach almost $85 billion in 2021. As ERP software technology becomes more affordable and the manufacturing sector more competitive, manufacturers of all sizes are increasing their efforts to adopt enterprise resource planning (ERP) technology. For some manufacturers, this means adopting a discrete ERP. The main reasons for the high acceptance of ERP will be discussed further below.

Gabriel GheorghiuDiscrete ERP Market Guide
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The CRM Software Market Guide for 2019

Customer relationship management (CRM) software is a comprehensive approach to managing a company’s all-important interactions with current and potential customers. All companies — big and small, multinational or mom-and-pop-shop — have to gain an understanding of customer behavior in order to improve business relationships and drive sales growth. The degree of engagement and the resources that a company directs to this business objective may differ from one company to another, but the fundamental fact is that all companies need to address this issue in order to survive.

Gabriel GheorghiuThe CRM Software Market Guide for 2019
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Process Manufacturing ERP Software Market Guide

Although the manufacturing industry employs far fewer Americans than it did 50 years ago, there are still sectors thriving and even experiencing substantial growth. Interestingly, most of these sectors belong to the process manufacturing sphere. As the name implies, process manufacturing refers to the processing as well as combination of raw materials and ingredients to create finished products. To deal with the specific challenges in this field, many businesses turn to process process manufacturing software.

Gabriel GheorghiuProcess Manufacturing ERP Software Market Guide
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ERP for the Food and Beverage Industry

Food has always played a highly central and emotional connection in people’s lives. Dating back to the ancient civilizations of Egypt, Greece, Rome, China and India, all were aware of the link between food and health; food and community; and food and life. In today’s fast-paced, modern life that link has not weakened. But, like many other areas in our lives, it’s been through countless iterations and finally transformed into a highly volatile juggling act of ever-changing demands. Issues like health and wellness, shifting lifestyles, changing preferences, food safety, sustainability and technology have all received a heightened amount of visibility.

Gabriel GheorghiuERP for the Food and Beverage Industry
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PLM Systems: The Ins and Outs

Product lifecycle management systems (PLM systems) are powerful enterprise-wide software solutions that manage every aspect of a product’s digital life. These sophisticated systems serve to integrate data, processes, business systems and people in an extended enterprise, facilitating the internal and external collaboration that is demanded by a new manufacturing environment.

Gabriel GheorghiuPLM Systems: The Ins and Outs
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Retail ERP: Maximizing the Value of ERP Software for an Industry at a Crossroads

The retail industry — perhaps more visibly than many other industries — is perceived as being at a significant crossroads that has and will continue to result in changes to all aspects of the retail landscape. Significantly, the most important market influencer impacting the retail industry is technology innovation and the pace at which it is moving.

Gabriel GheorghiuRetail ERP: Maximizing the Value of ERP Software for an Industry at a Crossroads
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Top ERP Predictions for 2019

The next year will continue to present businesses with the supreme challenge of operating in an environment, both globally and domestically, that’s fast-paced, highly competitive and unpredictable. These business conditions aren’t new and they have, in fact, driven many businesses to reassess traditional business models, embracing innovative and, in some cases, unorthodox business solutions.

Gabriel GheorghiuTop ERP Predictions for 2019
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How the Internet of Things is Transforming Field Service Management Software and the Field Service Industry

Field Service Management (FSM) has transformed field service delivery in the same way that the Internet of Things (IoT) is poised to transform FSM.

A lot of mystery still surrounds the concept regarding the Internet of Things (IoT). This is probably because its potential reach is so vast that it doesn’t easily lend itself to a neat, cohesive definition.

Gabriel GheorghiuHow the Internet of Things is Transforming Field Service Management Software and the Field Service Industry
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Succession Planning Means Nurturing Your Talent Pipeline Throughout the Organization

Succession planning is typically defined as “a process for identifying and developing new leaders to replace old leaders when they leave, retire or die.” As stated, this process sounds logical and forward thinking, from a business perspective. Assuring smooth leadership transition is vital to a company’s continued prosperity, especially in a time of complexity and uncertainty in the business environment. And yet, despite the overwhelming agreement among executives that leadership issues are of the highest priority, a very low percentage of companies (about 14%) have enacted a strong succession planning process for their businesses. Furthermore, among those companies that do claim to pursue a succession plan, the failure rate of newly assigned leadership is very high.

Gabriel GheorghiuSuccession Planning Means Nurturing Your Talent Pipeline Throughout the Organization
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The Content in a Learning Content Management System (LCMS)

A Learning Content Management System (LCMS) is differentiated from a Learning Management System (LMS) by the capacity to create eLearning content. An LCMS gives authors, eLearning designers and industry experts the capacity to efficiently create content that’s targeted and timely. A business operates in real time, therefore content development and knowledge access must also function in real time.

Gabriel GheorghiuThe Content in a Learning Content Management System (LCMS)
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Human Capital Management (HCM) – Resource or Asset?

The human mind is our fundamental resource. – John F. Kennedy

The distinction between Human Capital Management (HCM) and Human Resource Management (HRM) isn’t always extremely clear in core human resource literature. This also isn’t surprising. While many analysts would argue that the two disciplines are quite different, there are sufficient common elements and interdependencies that contribute to a flattening of the differences and, in some instances, the use of the terms interchangeably.  So a short discussion of the differences and similarities may contribute to a better understanding of HCM in its proper context.

Gabriel GheorghiuHuman Capital Management (HCM) – Resource or Asset?
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Challenges and Benefits of a Post-Merger ERP Integration

Mergers and acquisitions (M&A) have become a key strategic action for many companies attempting to mitigate the uncertainties of the global economy of the last several years. However, from an operational perspective, they can present serious challenges to the surviving organization after the merger. This point is supported by numerous industry surveys that confirm that, on average, 75% of acquisitions are negatively impacted by low performance results post-merger.

Gabriel GheorghiuChallenges and Benefits of a Post-Merger ERP Integration
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Virtual Reality: A Game Changer for Field Service Management

Field Service Management (FSM) refers, quite literally, to the management of a company’s resources when they’re off-premise, either en route to, or on-site at, a client’s project location. Today, FSM is employed by numerous industries whose business activities require the deployment of mobile agents or contractors for work assignments in the field. A sampling of the great diversity of industries that rely on FSM to manage their resources are given below, but this is a very limited representation:

Gabriel GheorghiuVirtual Reality: A Game Changer for Field Service Management
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Employee Offboarding: The Technical and The Interpersonal

Employee offboarding (also known as employee exit management) is a term used to describe the process in which an employee leaves a company that he/she previously worked for. It lays out the formal process that surrounds an employee’s exit from an organization, whether it be from voluntary resignation, layoff or termination.

Gabriel GheorghiuEmployee Offboarding: The Technical and The Interpersonal
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Experience API or xAPI or Tin Can API?

What is API?  Application Programming Interface (API) is defined as “a set of subroutine definitions, protocols and tools for building application software.” In simpler terms, an API is essentially a language that enables different pieces of software to talk to each other. APIs also make it possible to move information from one program to another — for example, if you cut or copy something from Gmail, you can paste it into a Microsoft Word document.

Gabriel GheorghiuExperience API or xAPI or Tin Can API?
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